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Post by Citygirl on May 17, 2020 19:11:34 GMT
This is where things start to get dicey. When they are changing material details like date or location that's not what you initially signed up or paid for. Is postponement covered in the refund policy?
I mean what if she can't secure a location in 2021? Lots of events will need to be re-scheduled. Or she falls and injures herself and isn't able to hold a retreat until 2022.....they just get to hold your money hostage until then? Didn't this happen with Story Camp? People were told to sell their spots if they could not attend the new date. That does not sit well with me. It's not the customers job to sell their business if they are the ones changing event details. There are better ways to handle this. I get that this is all extenuating circumstances and everyone is struggling but event planning and small business ownership comes with certain risks regardless.
It really depends if you think you will be able/want to attend the new undetermined date. I would probably file a claim myself. With work and childcare it would be extremely difficult for me to get off once to attend something like this (especially out of state) so I doubt I would be able to do it again. I am glad people are sharing their experiences because this really makes me more cautious about signing up for events like this.
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scrapbear
New Member
Posts: 3
May 16, 2020 1:41:37 GMT
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Post by scrapbear on May 18, 2020 4:30:35 GMT
Well, the retreat that I paid for was within driving distance to me. The lady does have 2 other retreats scheduled for this year, but they are in Texas and Ohio. I'm in CA and would have to fly to the other retreats.
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Deleted
Posts: 0
Jun 1, 2024 6:12:46 GMT
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Post by Deleted on May 18, 2020 5:24:06 GMT
Well, the retreat that I paid for was within driving distance to me. The lady does have 2 other retreats scheduled for this year, but they are in Texas and Ohio. I'm in CA and would have to fly to the other retreats. It really does all come down to what did you agree to when you signed up.
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Deleted
Posts: 0
Jun 1, 2024 6:12:46 GMT
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Post by Deleted on May 18, 2020 5:37:13 GMT
Yeah. I’m pretty sure this would be a whole Donna Downey(?) thing. It might possibly ruin her brand. $350 is no laughing matter. I’d be fighting tooth and nail for my money back. I’m still upset with the owner of a Scrapbook store/retreat for the crappy NSD she sold us 3yrs ago. The key difference being Donna Downey refused to accommodate ONE single attendee who had cancer and was scheduled for an immediate surgery. Donna Downey also refuses to let the pea sell her seat and transfer her admission to someone else—a situation that would have cost DD NOTHING! And would have saved her reputation with all the peas. Having to refund ALL the attendees for an entire retreat...surely we can see the difference.
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scrapnnana
Drama Llama
Posts: 6,173
Jun 29, 2014 18:58:47 GMT
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Post by scrapnnana on May 18, 2020 14:49:48 GMT
The Minnesota Megameet had to be cancelled, but classes and shopping were offered virtually. I would never attend in person, because I live too far away, but I know Queen and Company was one of the vendors that did a presentation and had a code for a discount on products. I loved it and placed a big order. scrapnnana , when was this? Where? I am in MN, never heard of it, and tried to google, only found one in MI? Thanks for any info! I only found out about it on Facebook because I am a member of the Queen and Company’s Facebook groups. Their Tuesday Tami said she was going to do a live class for the Virtual Megameet. At least I think it was the Megameet. I thought Tami said Minnesota, but I may be remembering wrong. Whatever it was, it was sponsored by the Great Lakes Scrapbook Events and was May 8th and 9th and seemed to be a hasty replacement because the regular event had been cancelled due to the virus. I joined the Facebook group for the online “convention.” It was called VOLUME for “Virtual Online Learning Ultimate Mega Event.” It’s a public group. I’m not sure how to link from Facebook, though. I think you can still join and access the demos through the end of May. Edited to add: I found an online link, and you are right. It was a Michigan event. I apologize. However, if they do this again, then crafters can attend for free and no matter where they live. Here is the link: Great Lakes Scrapbook Events
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Post by grammadee on May 19, 2020 0:03:37 GMT
Our LSS had to cancel their in person iNSD weekend. We were given the option to get a complete refund, use it as a credit in the store, or to have them set it aside for their planned fall retreat. They have also introduced some interesting options we could apply our crop fees to if we chose a store credit, including classes and Crop-in-a Box weekend where they send out a box of supplies and then host Facebook Live sessions where registrants can work together to scrap with those supplies.
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msliz
Drama Llama
The Procrastinator
Posts: 6,419
Jun 26, 2014 21:32:34 GMT
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Post by msliz on May 19, 2020 0:50:06 GMT
... I am glad people are sharing their experiences because this really makes me more cautious about signing up for events like this. Oh, me too, absolutely. I feel so badly for everyone who lost their money.
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Deleted
Posts: 0
Jun 1, 2024 6:12:46 GMT
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Post by Deleted on May 19, 2020 3:44:13 GMT
... I am glad people are sharing their experiences because this really makes me more cautious about signing up for events like this. Oh, me too, absolutely. I feel so badly for everyone who lost their money. And the small businesses run by entrepreneurial scrapbookers that will implode as a result. So many losses.
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Elsabelle
Pearl Clutcher
Posts: 3,620
Jun 26, 2014 2:04:55 GMT
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Post by Elsabelle on May 19, 2020 6:06:14 GMT
Well, the retreat that I paid for was within driving distance to me. The lady does have 2 other retreats scheduled for this year, but they are in Texas and Ohio. I'm in CA and would have to fly to the other retreats. So it is Victoria Marie. ☹️ As others have said, I think it depends on what you agreed to. I would reach out and ask for a refund and go from there. It’s hard to know how to handle it because we don’t know the whole situation. Maybe the retreat site wouldn’t give her a refund and only allowed it to be rescheduled. I realize that wouldn’t be your fault but it would affect the situation. I’m sorry you’re dealing with this. That’s a chunk of money up in the air.
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Deleted
Posts: 0
Jun 1, 2024 6:12:46 GMT
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Post by Deleted on May 19, 2020 7:40:01 GMT
Sweetie if this is Donna Downey then you can say her name here. You can say who it is. Your privacy will be protected. All of us understand why you want to remain anon. That's what we are here for so you can call out companies. Hello, we do it all the time! ROFL! Seriously, it's ok. Some of the other ladies might be in the same situation. I hate to say it but sometimes calling out the company is the only way to get a resolution. Donna is famed for not refunding money. We all have a long memory of what she did to one of our Two Peas member who was diagnosed with cancer. Non-Refundable does cover a lot of causes. I understand there are a lot of factors like hotels reservations. Even those are being refunded to a certain percentage due to this pandemic. The host of this crop could refund a certain percentage. She needs to send out an email explaining exactly what she can refund and why. The majority of scrapbookers are understanding about business side of things. Even if she could only refund you 25%-60% of your fee it's a lot better than none, especially if you all understood why she could not cover the full fee. If she is confused about how to refund- insurance, contacting hotels, venues, etc... she could have reached out to her customer base for help. They would help her get through all that stressful red tape. This is just another story of scrapbook stars not having honor or integrity. It is really insensitive she is doing this but then posting her purchases. She might not be purchasing things with your $350 but it is still insensitive. Shop bragging does not provide resolutions for irate/confused/scared customers. hop2 you have an amazing LSS. This is how a business and decent person should do business even in times of scary stress and confusion. I will never understand why these "stars" can't just say to us they are in over their heads. We are all so understanding and helpful about things like this. I am sorry this happened to you. I really am.
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Post by peachiceteas on May 19, 2020 8:44:16 GMT
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Post by ecvnj58 on May 19, 2020 11:05:34 GMT
I guess in my mind the event was just postponed and not really cancelled. I can understand the policy and still upholding it. Have you asked for a refund? I would explain your situation and ask to be refunded at least a portion.
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scrapnnana
Drama Llama
Posts: 6,173
Jun 29, 2014 18:58:47 GMT
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Post by scrapnnana on May 19, 2020 13:23:19 GMT
If that is the retreat, it says (in red, just as I have it here), “If you wish to register, please note that full payment (which includes the Non-Refundable Deposit) is due at time of registration.” That wording suggests that only part of the $350 is non-refundable, NOT the whole amount. However, it doesn’t say how much the non-refundable deposit actually is. A partial refund should be available, and I think participants who want to cancel rather than schedule for next year should insist and make a stink about it. The other thing that I would do is ask WHY it is non-refundable under the circumstances. It’s one thing for a participant to back out. It is an entirely different issue for the retreat sponsor to change the date, based on the current circumstances. It seems to me that there should be no reason why she can’t just sell your ticket to someone else when it’s been rescheduled to a year away.
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Post by Skellinton on May 19, 2020 14:19:33 GMT
Scrapbook Generation has a huge crop every year that they canceled as well. They are offering full refund, store credit or a rollover to next year. What specifically did the registration include? It doesn’t look like it includes anything other then a site and goodie bag. No catering, no other teachers, Shouldn’t she be able to get refunds for the location herself?
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Post by 950nancy on May 19, 2020 16:42:39 GMT
Our LSS had to cancel their in person iNSD weekend. We were given the option to get a complete refund, use it as a credit in the store, or to have them set it aside for their planned fall retreat. They have also introduced some interesting options we could apply our crop fees to if we chose a store credit, including classes and Crop-in-a Box weekend where they send out a box of supplies and then host Facebook Live sessions where registrants can work together to scrap with those supplies. I think they were wise to include all three options. Everyone has different needs right now with income and keeping it for a later date for someone who just got laid off would lose you a customer.
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Post by peachiceteas on May 19, 2020 17:12:06 GMT
Scrapbook Generation has a huge crop every year that they canceled as well. They are offering full refund, store credit or a rollover to next year. What specifically did the registration include? It doesn’t look like it includes anything other then a site and goodie bag. No catering, no other teachers, Shouldn’t she be able to get refunds for the location herself? This, even if the room booking was non-refundable, she should be able to refund the difference and send everyone out their goodie bag at the very least.
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Deleted
Posts: 0
Jun 1, 2024 6:12:46 GMT
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Post by Deleted on May 19, 2020 17:22:58 GMT
Sweetie if this is Donna Downey then you can say her name here. You can say who it is. Your privacy will be protected. All of us understand why you want to remain anon. That's what we are here for so you can call out companies. Hello, we do it all the time! ROFL! Seriously, it's ok. Some of the other ladies might be in the same situation. I hate to say it but sometimes calling out the company is the only way to get a resolution. Donna is famed for not refunding money. We all have a long memory of what she did to one of our Two Peas member who was diagnosed with cancer. Non-Refundable does cover a lot of causes. I understand there are a lot of factors like hotels reservations. Even those are being refunded to a certain percentage due to this pandemic. The host of this crop could refund a certain percentage. She needs to send out an email explaining exactly what she can refund and why. The majority of scrapbookers are understanding about business side of things. Even if she could only refund you 25%-60% of your fee it's a lot better than none, especially if you all understood why she could not cover the full fee. If she is confused about how to refund- insurance, contacting hotels, venues, etc... she could have reached out to her customer base for help. They would help her get through all that stressful red tape. This is just another story of scrapbook stars not having honor or integrity. It is really insensitive she is doing this but then posting her purchases. She might not be purchasing things with your $350 but it is still insensitive. Shop bragging does not provide resolutions for irate/confused/scared customers. hop2 you have an amazing LSS. This is how a business and decent person should do business even in times of scary stress and confusion. I will never understand why these "stars" can't just say to us they are in over their heads. We are all so understanding and helpful about things like this. I am sorry this happened to you. I really am. It’s not Donna Downey. Her retreats are not scrapbooking retreat and way more than $350. Also she’s in North Carolina. It’s Victoria Marie.
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Deleted
Posts: 0
Jun 1, 2024 6:12:46 GMT
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Post by Deleted on May 19, 2020 17:24:40 GMT
Sweetie if this is Donna Downey then you can say her name here. You can say who it is. Your privacy will be protected. All of us understand why you want to remain anon. That's what we are here for so you can call out companies. Hello, we do it all the time! ROFL! Seriously, it's ok. Some of the other ladies might be in the same situation. I hate to say it but sometimes calling out the company is the only way to get a resolution. Donna is famed for not refunding money. We all have a long memory of what she did to one of our Two Peas member who was diagnosed with cancer. Non-Refundable does cover a lot of causes. I understand there are a lot of factors like hotels reservations. Even those are being refunded to a certain percentage due to this pandemic. The host of this crop could refund a certain percentage. She needs to send out an email explaining exactly what she can refund and why. The majority of scrapbookers are understanding about business side of things. Even if she could only refund you 25%-60% of your fee it's a lot better than none, especially if you all understood why she could not cover the full fee. If she is confused about how to refund- insurance, contacting hotels, venues, etc... she could have reached out to her customer base for help. They would help her get through all that stressful red tape. This is just another story of scrapbook stars not having honor or integrity. It is really insensitive she is doing this but then posting her purchases. She might not be purchasing things with your $350 but it is still insensitive. Shop bragging does not provide resolutions for irate/confused/scared customers. hop2 you have an amazing LSS. This is how a business and decent person should do business even in times of scary stress and confusion. I will never understand why these "stars" can't just say to us they are in over their heads. We are all so understanding and helpful about things like this. I am sorry this happened to you. I really am. It’s not Donna Downey. Her retreats are not scrapbooking retreat and way more than $350. Also she’s in North Carolina. It’s Victoria Marie. Her events sell out. You should be able to sell your spot.
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Post by Skellinton on May 19, 2020 17:30:36 GMT
Scrapbook Generation has a huge crop every year that they canceled as well. They are offering full refund, store credit or a rollover to next year. What specifically did the registration include? It doesn’t look like it includes anything other then a site and goodie bag. No catering, no other teachers, Shouldn’t she be able to get refunds for the location herself? This, even if the room booking was non-refundable, she should be able to refund the difference and send everyone out their goodie bag at the very least. People had to book the room themselves, so all she did was reserve the conference room. I bet the hotel would refund her or let her rebook at a later date. I have a hotel booked for September in Anaheim, I can cancel without any fee a week before, don’t most hotels have the same policy? Obviously booking a conference room is different, but I find it hard to believe that a big hotel chain is going to just take her money and not let her reschedule at the very least.
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Post by scrapaddict702 on May 19, 2020 18:27:48 GMT
Our LSS had to cancel their in person iNSD weekend. We were given the option to get a complete refund, use it as a credit in the store, or to have them set it aside for their planned fall retreat. They have also introduced some interesting options we could apply our crop fees to if we chose a store credit, including classes and Crop-in-a Box weekend where they send out a box of supplies and then host Facebook Live sessions where registrants can work together to scrap with those supplies. See...I feel like this approach would garner way more sympathy and support for the business. When do you it this way, you're affording choice to the participant and make them feel good about supporting you. There would be people that would normally want a refund, but ultimately opt to reschedule solely for the fact that they are offering refunds to those that may need/want one as a show of support for the business.
I don't think this will end up boding well for Victoria. A lot of people are going to be pissed...and if you asked for a refund and weren't allowed to get one, then you'd probably be pissed at her and not want to go whenever it's rescheduled anyway. She's going to lose business because of this stance, I'm sure. No refunds on any circumstance to me is a one way route...no refunds if I am unable to attend no matter what is preventing me from attending...not no refunds if you, the business, makes changes. It's like everyone is taking hold of SC's fine print that favors them and gives the finger to the customers whose patronage is relied on for them to remain in business.
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Post by robinm on May 19, 2020 22:15:08 GMT
FYI - I was registered for Queen & Co's Queen for a Day in Phoenix. It was supposed to be late March but it was cancelled. We were offered a full refund OR we could have all the projects and swag mailed to us AND a $100 store credit. They set up a video link so we could watch how to put the kits together. I chose the projects and swag and store credit.
I thought it was well done.
Another cancellation experience was for a concerting that my daughter and I were going to in June. It was cancelled. I was offered a full refund OR I could get 150% in credit to use before October 2022 AND they would donate tickets for front line workers. I chose the credit.
I really hope EXPO stays around. I will support Expo and CK Events and who ever else wants to have an event.
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Post by scrappyem on May 20, 2020 12:09:50 GMT
This, even if the room booking was non-refundable, she should be able to refund the difference and send everyone out their goodie bag at the very least. People had to book the room themselves, so all she did was reserve the conference room. I bet the hotel would refund her or let her rebook at a later date. I have a hotel booked for September in Anaheim, I can cancel without any fee a week before, don’t most hotels have the same policy? Obviously booking a conference room is different, but I find it hard to believe that a big hotel chain is going to just take her money and not let her reschedule at the very least. I work in events and hotel policies can very widely, even among the same brand and even if there are two hotels of the same brand in the same city. It's got a lot to do with compression and it depends on the contract she signed. Some hotels are being more flexible than others during COVID. As the country re-opens, we're seeing hotels starting to enforce contracts. No one wants to be left holding the bag so to speak. That said, if you don't have your event at all, it's terrible customer service not to offer refunds of any sort. That should be the responsibility of the event organizer. Maybe she can't offer full refunds, but she should offer something. I was already weary of retreats with this type of policy after AE changed dates and then was forcing the customer to try and resell their spot if they new date didn't work for them. That is not typical in my experience in the events world and demonstrates a lack of professionalism. The one scrapbook retreat I attended was poorly organized and while I enjoyed parts of it, I doubt I would attend another. Granted, being in the events world, I'm more attuned to how a conference/retreat should be run, so it could just be me.
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pancakes
Pearl Clutcher
Posts: 4,993
Feb 4, 2015 6:49:53 GMT
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Post by pancakes on May 20, 2020 16:52:23 GMT
People had to book the room themselves, so all she did was reserve the conference room. I bet the hotel would refund her or let her rebook at a later date. I have a hotel booked for September in Anaheim, I can cancel without any fee a week before, don’t most hotels have the same policy? Obviously booking a conference room is different, but I find it hard to believe that a big hotel chain is going to just take her money and not let her reschedule at the very least. I work in events and hotel policies can very widely, even among the same brand and even if there are two hotels of the same brand in the same city. It's got a lot to do with compression and it depends on the contract she signed. Some hotels are being more flexible than others during COVID. As the country re-opens, we're seeing hotels starting to enforce contracts. No one wants to be left holding the bag so to speak. That said, if you don't have your event at all, it's terrible customer service not to offer refunds of any sort. That should be the responsibility of the event organizer. Maybe she can't offer full refunds, but she should offer something. I was already weary of retreats with this type of policy after AE changed dates and then was forcing the customer to try and resell their spot if they new date didn't work for them. That is not typical in my experience in the events world and demonstrates a lack of professionalism. The one scrapbook retreat I attended was poorly organized and while I enjoyed parts of it, I doubt I would attend another. Granted, being in the events world, I'm more attuned to how a conference/retreat should be run, so it could just be me. Also, I’m wondering if part of the no-refund issue with the hotel is that the event was scheduled for early April. That was peak pandemic and a time when cities and states had JUST started to close only a couple of weeks before. Usually event venues have a certain deadlines where if you pass that date, only a % is eligible for refund. Like <30 days out is zero refund, 60 days out is 25%, 90 days out is more, etc. So it’s possible the Holiday Inn is truly not refunding money and is requiring the reschedule. But regardless, some sort of act of goodwill or transparency would’ve been ideal here. If it were me, I’d just be honest and lay it all out. Offer partial refunds. Possibly give people who kept their booking with me a credit to my classes online. Or an upgrade at the 2021 event.
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Elsabelle
Pearl Clutcher
Posts: 3,620
Jun 26, 2014 2:04:55 GMT
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Post by Elsabelle on May 20, 2020 17:16:36 GMT
I work in events and hotel policies can very widely, even among the same brand and even if there are two hotels of the same brand in the same city. It's got a lot to do with compression and it depends on the contract she signed. Some hotels are being more flexible than others during COVID. As the country re-opens, we're seeing hotels starting to enforce contracts. No one wants to be left holding the bag so to speak. That said, if you don't have your event at all, it's terrible customer service not to offer refunds of any sort. That should be the responsibility of the event organizer. Maybe she can't offer full refunds, but she should offer something. I was already weary of retreats with this type of policy after AE changed dates and then was forcing the customer to try and resell their spot if they new date didn't work for them. That is not typical in my experience in the events world and demonstrates a lack of professionalism. The one scrapbook retreat I attended was poorly organized and while I enjoyed parts of it, I doubt I would attend another. Granted, being in the events world, I'm more attuned to how a conference/retreat should be run, so it could just be me. Also, I’m wondering if part of the no-refund issue with the hotel is that the event was scheduled for early April. That was peak pandemic and a time when cities and states had JUST started to close only a couple of weeks before. Usually event venues have a certain deadlines where if you pass that date, only a % is eligible for refund. Like <30 days out is zero refund, 60 days out is 25%, 90 days out is more, etc. So it’s possible the Holiday Inn is truly not refunding money and is requiring the reschedule. But regardless, some sort of act of goodwill or transparency would’ve been ideal here. If it were me, I’d just be honest and lay it all out. Offer partial refunds. Possibly give people who kept their booking with me a credit to my classes online. Or an upgrade at the 2021 event. I agree something should be offered and an explanation should be given. Many people are struggling financially right now and every penny counts for them. I saw a news story yesterday about a similar issue. The person interviewed said that people are being expected to give a no interest long term loan with the promise that the event will be rescheduled at some future unknown date. It’s not fair to the consumer and it could possibly damage the business reputation.
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Post by Skellinton on May 20, 2020 18:39:40 GMT
I work in events and hotel policies can very widely, even among the same brand and even if there are two hotels of the same brand in the same city. It's got a lot to do with compression and it depends on the contract she signed. Some hotels are being more flexible than others during COVID. As the country re-opens, we're seeing hotels starting to enforce contracts. No one wants to be left holding the bag so to speak. That said, if you don't have your event at all, it's terrible customer service not to offer refunds of any sort. That should be the responsibility of the event organizer. Maybe she can't offer full refunds, but she should offer something. I was already weary of retreats with this type of policy after AE changed dates and then was forcing the customer to try and resell their spot if they new date didn't work for them. That is not typical in my experience in the events world and demonstrates a lack of professionalism. The one scrapbook retreat I attended was poorly organized and while I enjoyed parts of it, I doubt I would attend another. Granted, being in the events world, I'm more attuned to how a conference/retreat should be run, so it could just be me. Also, I’m wondering if part of the no-refund issue with the hotel is that the event was scheduled for early April. That was peak pandemic and a time when cities and states had JUST started to close only a couple of weeks before. Usually event venues have a certain deadlines where if you pass that date, only a % is eligible for refund. Like <30 days out is zero refund, 60 days out is 25%, 90 days out is more, etc. So it’s possible the Holiday Inn is truly not refunding money and is requiring the reschedule. But regardless, some sort of act of goodwill or transparency would’ve been ideal here. If it were me, I’d just be honest and lay it all out. Offer partial refunds. Possibly give people who kept their booking with me a credit to my classes online. Or an upgrade at the 2021 event. I didn’t realize when the event was, that would definitely change what she could get as a refund, but also makes it extra crappy the hotel wouldn’t work with her.
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cbscrapper
Pearl Clutcher
Posts: 3,427
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on May 20, 2020 23:27:29 GMT
The hotel may have worked with her, but that could have been a reschedule and no refund. I think the others who have offered choices are doing it right by the customer.
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Post by scrappyem on May 20, 2020 23:50:06 GMT
I work in events and hotel policies can very widely, even among the same brand and even if there are two hotels of the same brand in the same city. It's got a lot to do with compression and it depends on the contract she signed. Some hotels are being more flexible than others during COVID. As the country re-opens, we're seeing hotels starting to enforce contracts. No one wants to be left holding the bag so to speak. That said, if you don't have your event at all, it's terrible customer service not to offer refunds of any sort. That should be the responsibility of the event organizer. Maybe she can't offer full refunds, but she should offer something. I was already weary of retreats with this type of policy after AE changed dates and then was forcing the customer to try and resell their spot if they new date didn't work for them. That is not typical in my experience in the events world and demonstrates a lack of professionalism. The one scrapbook retreat I attended was poorly organized and while I enjoyed parts of it, I doubt I would attend another. Granted, being in the events world, I'm more attuned to how a conference/retreat should be run, so it could just be me. Also, I’m wondering if part of the no-refund issue with the hotel is that the event was scheduled for early April. That was peak pandemic and a time when cities and states had JUST started to close only a couple of weeks before. Usually event venues have a certain deadlines where if you pass that date, only a % is eligible for refund. Like <30 days out is zero refund, 60 days out is 25%, 90 days out is more, etc. So it’s possible the Holiday Inn is truly not refunding money and is requiring the reschedule. But regardless, some sort of act of goodwill or transparency would’ve been ideal here. If it were me, I’d just be honest and lay it all out. Offer partial refunds. Possibly give people who kept their booking with me a credit to my classes online. Or an upgrade at the 2021 event. Offering an upgrade for the 2021 event to those who are fine with waiting till next year is a fantastic idea. All of them should do this.
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Post by 50offscrapper on May 21, 2020 1:34:43 GMT
If she cancelled it, then I think she owes you the money. I would dispute with your credit card and with paypal both.
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gramma
Pearl Clutcher
Posts: 2,911
Location: Sacramento, Ca
Aug 29, 2014 3:09:48 GMT
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Post by gramma on May 21, 2020 2:38:51 GMT
Shame on her. A very high price for very little in my opinion. Then no refund at all when SHE cancels? Shame on her!
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Deleted
Posts: 0
Jun 1, 2024 6:12:46 GMT
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Post by Deleted on May 21, 2020 3:20:20 GMT
Shame on her. A very high price for very little in my opinion. Then no refund at all when SHE cancels? Shame on her! She did not cancel. She was forced to reschedule because of a pandemic. Reschedule. No cancel.
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