Post by Deleted on Jul 23, 2014 2:55:38 GMT
I have not ordered from technique Tuesday in many years. I'm wondering if my experience is the norm for them. I'm disappointed for sure.
Last Monday, July 14, I placed an order from them. One of the items I ordered would not be available until Aug. 4. They sent me an email on Wed., July 16 telling me one of items would not be available until Aug 4 and they had planned to not ship my entire order until then unless I let them know otherwise. I replied immediately that yes, I wanted the available items shipped right away and they could send that 1 delayed item later on. Who wants to wait 3 weeks for their scrap goodies? I never heard back.
Today, after the mail came (and no package still from TT), I emailed them to ask when I should expect my stuff (the available stuff that I told them to ship last Wed.)? About an hour later, I got a usps shipping notice from them. So basically, my email prompted them to get moving on my order. If I had not emailed them today, when the heck were they going to send my stuff?
I think that not only am I miffed that I was waiting for something that was not on it's way at all, I am miffed that they never responded to my email last Wed. where I did tell them to ship my stuff.
So that's it, my vent for today. TT dropped the ball.
Last Monday, July 14, I placed an order from them. One of the items I ordered would not be available until Aug. 4. They sent me an email on Wed., July 16 telling me one of items would not be available until Aug 4 and they had planned to not ship my entire order until then unless I let them know otherwise. I replied immediately that yes, I wanted the available items shipped right away and they could send that 1 delayed item later on. Who wants to wait 3 weeks for their scrap goodies? I never heard back.
Today, after the mail came (and no package still from TT), I emailed them to ask when I should expect my stuff (the available stuff that I told them to ship last Wed.)? About an hour later, I got a usps shipping notice from them. So basically, my email prompted them to get moving on my order. If I had not emailed them today, when the heck were they going to send my stuff?
I think that not only am I miffed that I was waiting for something that was not on it's way at all, I am miffed that they never responded to my email last Wed. where I did tell them to ship my stuff.
So that's it, my vent for today. TT dropped the ball.
