|
Post by grammadee on Jan 13, 2018 19:29:01 GMT
So I just ordered a few cut files. Of course I did!
Now I don't know how to download them or get them to a place I can use them?
When I click on the individual item, it gives me the option to download, but then it says I should be able to download the whole order at once. When I go to that option, it asks did I lose my designs? And warns me that I can only retrieve them 3 times. I didn't exactly lose them. I just want to move them from my account page to my library.
Help!!! Again...
|
|
Loydene
Pearl Clutcher
Posts: 2,639
Location: Albuquerque, New Mexico
Jul 8, 2014 16:31:47 GMT
|
Post by Loydene on Jan 13, 2018 20:20:36 GMT
I shop, usually, from "inside" the Silhouette program. When I check out, the program has always just downloaded the files to the "recent purchase" folder in the library in the program. If I shop from my regular internet browser, I can find the files in my account, then download them once I have the Silhouette program opened on my computer.
|
|