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Post by donnab on Jan 14, 2018 19:06:58 GMT
After the talk about Kohl's yesterday I was playing around with the app on my phone and must have changed some settings somewhere. Now when I'm out and about I can't pull up google. It says I'm not connected to wifi. It won't let me search for it either. I tried turning the wifi off and just using my cellular line and it won't let me do that either. It's so frustrating. Everything was fine until I changed something yesterday and I'm unsure what it was.
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michellegb
Pearl Clutcher
Posts: 3,914
Location: New England and loving it!
Jun 26, 2014 0:04:59 GMT
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Post by michellegb on Jan 14, 2018 19:10:45 GMT
What kind of phone do you have - that would help. It sounds like you set certain apps to be used only on wifi and to not use cellular data. The option to set that should be in your settings.
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Post by melrose on Jan 14, 2018 19:11:00 GMT
Try shutting your phone off completely...sometimes that helps.
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Post by lucyg on Jan 14, 2018 19:18:54 GMT
Try shutting your phone off completely...sometimes that helps. Every. single. time. I tell my son there's something wrong with my phone and to please fix it, he says, "Did you turn it off and on again yet?" (I always forget about that.) And nine times out of ten, that solves the problem. Good luck.
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Post by donnab on Jan 14, 2018 19:20:29 GMT
I have an iphone 7. I'm sorry-my explanation doesn't even make sense. I played with the Kohl's app and then went to Kohl's. I tried logging into their wifi and it wouldn't let me. I turned off my wifi to try to connect and it still wouldn't let me. I didn't think too much of it-thinking maybe the app was down. Then yesterday afternoon I tried logging onto amazon while in the store and today at the mall tried to search for something on google and both times it told me that there was no internet connection. When I'm home it's fine as it's hooked up to my wifi. My daughter has had this problem for a while with her phone and I figured it was a setting-but now it's happened to mine too.
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Post by kitkath on Jan 14, 2018 19:25:17 GMT
Try this -go to settings - cellular- make sure cellular data is on.
scroll down from there and make sure it is enabled for the apps you want to access when there is no WiFi available.
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michellegb
Pearl Clutcher
Posts: 3,914
Location: New England and loving it!
Jun 26, 2014 0:04:59 GMT
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Post by michellegb on Jan 14, 2018 19:26:50 GMT
I have an iphone 7. I'm sorry-my explanation doesn't even make sense. I played with the Kohl's app and then went to Kohl's. I tried logging into their wifi and it wouldn't let me. I turned off my wifi to try to connect and it still wouldn't let me. I didn't think too much of it-thinking maybe the app was down. Then yesterday afternoon I tried logging onto amazon while in the store and today at the mall tried to search for something on google and both times it told me that there was no internet connection. When I'm home it's fine as it's hooked up to my wifi. My daughter has had this problem for a while with her phone and I figured it was a setting-but now it's happened to mine too. I have gotten the "no internet connection" when my service was super low (3G or slower). Try restarting like the others have said. You can also check under "settings" then click on "cellular" and scroll down to see what apps you have set to use cellular service. I hope this helps. SaveSave
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Post by melrose on Jan 14, 2018 20:46:19 GMT
Often times my iPhone gets no service when I'm INSIDE the store. I think they don't want us price checking on Amazon and do something to block the internet. LOL
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pinklady
Drama Llama
Posts: 5,434
Nov 14, 2016 23:47:03 GMT
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Post by pinklady on Jan 14, 2018 20:53:33 GMT
Try this -go to settings - cellular- make sure cellular data is on. scroll down from there and make sure it is enabled for the apps you want to access when there is no WiFi available. This happened to me with Instagram. I was only able to view the app when I was at home on wifi.
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JustTricia
Pearl Clutcher
Posts: 2,821
Location: Indianapolis
Jul 2, 2014 17:12:39 GMT
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Post by JustTricia on Jan 14, 2018 20:59:25 GMT
Often times my iPhone gets no service when I'm INSIDE the store. I think they don't want us price checking on Amazon and do something to block the internet. LOL I was going to say the same thing. Internet is horrible inside the Kohl’s I always go to. I have the same issue with JCPenney’s, Dick’s, and a few other stores. If you’re just having issues at the mall or Kohl’s, it may be them, not you.
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johnnysmom
Drama Llama
Posts: 5,682
Jun 25, 2014 21:16:33 GMT
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Post by johnnysmom on Jan 14, 2018 21:28:57 GMT
Often times my iPhone gets no service when I'm INSIDE the store. I think they don't want us price checking on Amazon and do something to block the internet. LOL I was going to say the same thing. Internet is horrible inside the Kohl’s I always go to. I have the same issue with JCPenney’s, Dick’s, and a few other stores. If you’re just having issues at the mall or Kohl’s, it may be them, not you. Yep, I have this issue the entire area around the mall here. Not sure what it is but it's like that whole block is a dead zone.
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Post by gale w on Jan 14, 2018 21:31:41 GMT
My phone is not iphone but once in a while this happens. I reboot my phone and it's fine. I have a galaxy s7.
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Post by donnab on Jan 14, 2018 21:55:00 GMT
Thank you all! I rebooted my phone and turned the cellular data on. It has never happened before in 3 different places within 24 hours. I figured it was something with my settings since I had been fooling around with my phone prior. We'll see if it works now. Thank you!
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Post by 950nancy on Jan 14, 2018 23:35:50 GMT
Try shutting your phone off completely...sometimes that helps. Every. single. time. I tell my son there's something wrong with my phone and to please fix it, he says, "Did you turn it off and on again yet?" (I always forget about that.) And nine times out of ten, that solves the problem. Good luck. I have been told that for at least ten years now, so I am finally getting it. Old dogs and new tricks are so hard!
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