pancakes
Pearl Clutcher
Posts: 4,993
Feb 4, 2015 6:49:53 GMT
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Post by pancakes on Sept 3, 2019 17:13:13 GMT
If one were to start a KP subscription after the kit has been sent out for the month (for example, starting a sub on the 10th), does anyone know if they wait to send you the next release on the 28th?
Or do they go ahead and send you that month's kit, assuming it's not sold out.
I'm asking because I'm considering starting a sub, but I don't love this month's kit.
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 7,841
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Sept 3, 2019 17:29:20 GMT
If one were to start a KP subscription after the kit has been sent out for the month (for example, starting a sub on the 10th), does anyone know if they wait to send you the next release on the 28th? Or do they go ahead and send you that month's kit, assuming it's not sold out. I'm asking because I'm considering starting a sub, but I don't love this month's kit. You'd get the current kit, I think. I would e-mail them and say "yo, I don't want this one". They might just say to wait until the September 28th release.
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mich5481
Pearl Clutcher
Posts: 2,508
Oct 2, 2017 23:20:46 GMT
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Post by mich5481 on Sept 3, 2019 17:56:33 GMT
If one were to start a KP subscription after the kit has been sent out for the month (for example, starting a sub on the 10th), does anyone know if they wait to send you the next release on the 28th? Or do they go ahead and send you that month's kit, assuming it's not sold out. I'm asking because I'm considering starting a sub, but I don't love this month's kit. You'd get the current kit, I think. I would e-mail them and say "yo, I don't want this one". They might just say to wait until the September 28th release. I agree, wait until it shows up as sold out or until the 28th.
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Post by songbird on Sept 4, 2019 1:39:34 GMT
You'd get the current kit, I think. I would e-mail them and say "yo, I don't want this one". They might just say to wait until the September 28th release. I agree, wait until it shows up as sold out or until the 28th. Yep, I made that mistake when I subbed. I had already bought the current kit and didn’t realize the subscription would start that month vs the following. Still have both kits...unused haha.
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Post by cumber1137 on Sept 10, 2019 4:19:23 GMT
I may be interested if you decide to sell. I have 2 young kiddos, so the kit would work for me. okay cool! I'll reach out when I receive my kit! Got my kit tonight! Still interested?
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 7,841
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Sept 10, 2019 9:48:22 GMT
There's the reply I received about KP's albums.
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nicolep
Drama Llama
Posts: 7,080
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Sept 10, 2019 11:55:47 GMT
dawnnikol Thanks for letting us know! Binder albums (from KP no less!) have me intrigued now.
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Post by lisacharlotte on Sept 10, 2019 16:30:07 GMT
I received the Love Language Kit. It included a separate corrected stamp (this is my love language). However, I didn’t get any 4x6 cards. I doubled checked to make sure they were supposed to be included this month. Anyone else missing cards or am I the lucky one?
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nicolep
Drama Llama
Posts: 7,080
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Sept 10, 2019 16:42:51 GMT
I received the Love Language Kit. It included a separate corrected stamp (this is my love language). However, I didn’t get any 4x6 cards. I doubled checked to make sure they were supposed to be included this month. Anyone else missing cards or am I the lucky one? I received the corrected stamp as well but you're the 'lucky' one re: the 4x6 cards. Sorry! That sucks.
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Post by mrsshampoo on Sept 10, 2019 17:01:31 GMT
okay cool! I'll reach out when I receive my kit! Got my kit tonight! Still interested? cumber1137 Thanks for reaching back out . I have spent a lot of scrappy money in the last week or so, so I better pass. Thanks again!!
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Post by missmcd on Sept 10, 2019 18:20:44 GMT
Should I be concerned that my order placed on the 28th still only shows as confirmed?! Ughhhhh
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nicolep
Drama Llama
Posts: 7,080
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Sept 10, 2019 20:31:43 GMT
Should I be concerned that my order placed on the 28th still only shows as confirmed?! Ughhhhh I would definitely reach out.
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Post by missmcd on Sept 10, 2019 21:01:46 GMT
Should I be concerned that my order placed on the 28th still only shows as confirmed?! Ughhhhh I would definitely reach out. I sent an email and a message on IG because we all know how luck goes with actually reaching somebody
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chendra
Pearl Clutcher
Posts: 2,860
Location: The 33rd State
Jun 27, 2014 16:58:50 GMT
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Post by chendra on Sept 11, 2019 4:12:50 GMT
I received the Love Language Kit. It included a separate corrected stamp (this is my love language). However, I didn’t get any 4x6 cards. I doubled checked to make sure they were supposed to be included this month. Anyone else missing cards or am I the lucky one? I didnt get any 4x6 cards either. I just assumed that there weren't any. Sigh.
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nicolep
Drama Llama
Posts: 7,080
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Sept 11, 2019 12:06:18 GMT
I received the Love Language Kit. It included a separate corrected stamp (this is my love language). However, I didn’t get any 4x6 cards. I doubled checked to make sure they were supposed to be included this month. Anyone else missing cards or am I the lucky one? I didnt get any 4x6 cards either. I just assumed that there weren't any. Sigh. There were 4x6 cards. I don't understand how she continually messes up the basics.
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Post by cumber1137 on Sept 11, 2019 14:05:56 GMT
Just checked and my kit has the 4 x 6 cards.
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Post by Skellinton on Sept 11, 2019 14:59:20 GMT
I hit the jackpot, no corrected stamp, no 4x6 cards.
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nicolep
Drama Llama
Posts: 7,080
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Sept 11, 2019 15:11:11 GMT
I hit the jackpot, no corrected stamp, no 4x6 cards. WHAT? Omgosh.
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pancakes
Pearl Clutcher
Posts: 4,993
Feb 4, 2015 6:49:53 GMT
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Post by pancakes on Sept 11, 2019 16:18:50 GMT
I hit the jackpot, no corrected stamp, no 4x6 cards. Go buy a lottery ticket 😂 I want to support KP, but these mistakes and her lackluster recent customer service issues don’t make me want to subscribe.
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Post by sleepingbooty on Sept 11, 2019 16:31:50 GMT
I hit the jackpot, no corrected stamp, no 4x6 cards. I'm sorry I giggled when I read this. I really am. It's not funny. Except it kind of is. Hope they sort it out for you quickly. I want to support KP, but these mistakes and her lackluster recent customer service issues don’t make me want to subscribe. Same. And it's been going on for so long now. Years. The scrappy version of the Risk game. RisKP.
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chendra
Pearl Clutcher
Posts: 2,860
Location: The 33rd State
Jun 27, 2014 16:58:50 GMT
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Post by chendra on Sept 11, 2019 16:32:55 GMT
I hit the jackpot, no corrected stamp, no 4x6 cards. Zounds! And we live so close to her operation, we could probably just pop over and pick up the missing items. (Rest assured, I'm not a creepy stalker, but I know that we're all in the same general area). I did hear from customer service first thing this morning though.
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Post by Skellinton on Sept 11, 2019 18:12:05 GMT
I hit the jackpot, no corrected stamp, no 4x6 cards. Zounds! And we live so close to her operation, we could probably just pop over and pick up the missing items. (Rest assured, I'm not a creepy stalker, but I know that we're all in the same general area). I did hear from customer service first thing this morning though. I know, she should just meet us somewhere and buy us a doughnut and hand off our stuff! I hope I hear back soon, glad you heard back quickly. It is frustrating, but at least I know it will be remedied without me sending a picture of what I am missing and a bunch of responses from customer service that have nothing to do with what I asked.
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Post by hop2 on Sept 11, 2019 19:15:11 GMT
Zounds! And we live so close to her operation, we could probably just pop over and pick up the missing items. (Rest assured, I'm not a creepy stalker, but I know that we're all in the same general area). I did hear from customer service first thing this morning though. I know, she should just meet us somewhere and buy us a doughnut and hand off our stuff! I hope I hear back soon, glad you heard back quickly. It is frustrating, but at least I know it will be remedied without me sending a picture of what I am missing and a bunch of responses from customer service that have nothing to do with what I asked.  like a drug deal 😆
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Deleted
Posts: 0
Apr 25, 2024 8:53:36 GMT
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Post by Deleted on Sept 11, 2019 20:22:18 GMT
I still haven't received my order and no shipping notification either!!! I must be on the s*** list as this happens to me regularly! I am practicing patience. Will give it another week before I start asking.....The good news is that they usually always sort me out and only once did I never receive what I ordered because they had sold out.....but still it's not fun. Bit like rolling a dice - is this the month everything is going to work out??? My order at least says partially refunded and fulfilled, so you know, there is hope that all is well this month. Sigh. Patience, patience, patience.
Edited: well the peas fairies are working for me - just as I post this my package arrives! I was missing some items but had a lot of extras that I didn't order - contacted CS to sort it out. The card packs I ordered were just in a stack so that must have been a pain to sort out. I'd love to go to work for Kelly part time and just do the orders for one month and see what its like.
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Post by Skellinton on Sept 11, 2019 20:28:17 GMT
I hit the jackpot, no corrected stamp, no 4x6 cards. Zounds! And we live so close to her operation, we could probably just pop over and pick up the missing items. (Rest assured, I'm not a creepy stalker, but I know that we're all in the same general area). I did hear from customer service first thing this morning though. I just heard back too, stuff is being sent.
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Deleted
Posts: 0
Apr 25, 2024 8:53:36 GMT
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Post by Deleted on Sept 11, 2019 22:29:59 GMT
I stuck the "holiday products are coming soon sticker to my wall" Fun! very scandi in design. I kind of like the hot pink color.
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Post by lisacharlotte on Sept 12, 2019 0:33:57 GMT
I stuck the "holiday products are coming soon sticker to my wall" Fun! very scandi in design. I kind of like the hot pink color. Ha! I pulled it off to save also!
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chendra
Pearl Clutcher
Posts: 2,860
Location: The 33rd State
Jun 27, 2014 16:58:50 GMT
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Post by chendra on Sept 12, 2019 3:45:48 GMT
I stuck the "holiday products are coming soon sticker to my wall" Fun! very scandi in design. I kind of like the hot pink color. I hope there's a scandi vibe to one of her holiday collections!
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Post by joblackford on Sept 13, 2019 15:17:11 GMT
I stuck the "holiday products are coming soon sticker to my wall" Fun! very scandi in design. I kind of like the hot pink color. I hope there's a scandi vibe to one of her holiday collections! One of the holiday collections seems to be heavily inspired by this designer's work for Nordstrom (that's been my favorite for the past 3 or 4 years) blogs.nordstrom.com/fashion/sanna-annukka-interview/KP holiday sneaks are on the DD Mega thread if anyone didn't get the email.
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Post by cumber1137 on Sept 13, 2019 22:24:04 GMT
I hit the jackpot, no corrected stamp, no 4x6 cards. Go buy a lottery ticket 😂 I want to support KP, but these mistakes and her lackluster recent customer service issues don’t make me want to subscribe. Same. I DM'd the instagram and complained about the typo for "booksstand" in that library/reading stamp and she told me I was being "unnecessarily rude". I have spent HUNDREDS of dollars on her products and I am not going to be silent that I am tired of getting incorrect products. It's so frustrating.
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