mich5481
Pearl Clutcher
Posts: 2,512
Oct 2, 2017 23:20:46 GMT
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Post by mich5481 on Feb 20, 2020 5:05:59 GMT
I'll have to check mine. I had to send an email, as I received last month's project kit instead of the traveler's notebook kit that I ordered. 😭 I woke up to a response from Anna this morning- they are going to send me the proper kit. Wanted to update - I received the Sick Day kit the other day, so I am happy with CS.
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Post by amidwestkingdom on Feb 20, 2020 23:29:38 GMT
I was holding out as I love the colors of both kits and this was the push just to grab them because they may not be around for a close out sale! I was looking at it again today and thinking that these are the best color letter stickers ever. I hope I’m not building up expectations for you to then be disappointed! I was pleasantly surprised when I opened this one though. I hope you like it as much as I do. I’m really going to miss her kits and stamps. Cannot go wrong with navy! I too will miss the kits and the alphas, but not the headache of missing items in my order. I plan to just really use up my KP stash, It'll get me through several years at this point lol! UPDATE: Shipping notice received in less than 24 hours, in all my KP buying years I have never seen this happen--shocked is an understatement.
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Post by alone_inacrowdedroom on Feb 23, 2020 13:01:30 GMT
Subscribers: have you all gotten your kits and items from January 28 & 29? I’m concerned that my order is still in Pre-shipment status, which I got the notice for on February 6th. I emailed customer service and hoping to hear back soon.
UPDATE: I heard back from Kelly and she resolved the issue and my items are now on their way. Very happy outcome!
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Post by mrsshampoo on Feb 23, 2020 14:02:30 GMT
Subscribers: have you all gotten your kits and items from January 28 & 29? I’m concerned that my order is still in Pre-shipment status, which I got the notice for on February 6th. I emailed customer service and hoping to hear back soon. Yes, I got mine a while ago. I hope that CS replies to you soon and gets your missing order taken care of.
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 7,845
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Feb 23, 2020 14:08:30 GMT
I received my order on February 10, subscriber + extras.
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mich5481
Pearl Clutcher
Posts: 2,512
Oct 2, 2017 23:20:46 GMT
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Post by mich5481 on Feb 23, 2020 14:16:16 GMT
Subscribers: have you all gotten your kits and items from January 28 & 29? I’m concerned that my order is still in Pre-shipment status, which I got the notice for on February 6th. I emailed customer service and hoping to hear back soon. Got my order AND got a replacement for the missing traveler's notebook kit (sick day). Good luck!
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hutchfan
Drama Llama
Posts: 6,088
Jul 6, 2016 16:42:12 GMT
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Post by hutchfan on Feb 23, 2020 14:53:47 GMT
Yes my orders finally came but nothing was shipped together so they all arrived separately over a 2 week period.
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Post by alone_inacrowdedroom on Feb 23, 2020 23:33:10 GMT
Thank you all. That’s what I was afraid of. Hopefully she gets back to me soon - they were some large orders.
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Post by sleepingbooty on Feb 24, 2020 15:26:01 GMT
No sneaks for the next release yet? This is her very last release, isn't it? Odd.
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 7,845
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Feb 24, 2020 15:34:30 GMT
It is the final release and I'm dying to see some sneaks!
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Post by sleepingbooty on Feb 24, 2020 15:47:54 GMT
It is the final release and I'm dying to see some sneaks! Same! I've been trying to find some stuff under the KP hashtags on IG but alas. I wonder what the final Swag Bag theme will be. Still kind of hoping for Disney but eh...
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 7,845
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Feb 24, 2020 16:32:59 GMT
It is the final release and I'm dying to see some sneaks! Same! I've been trying to find some stuff under the KP hashtags on IG but alas. I wonder what the final Swag Bag theme will be. Still kind of hoping for Disney but eh... I would think today would start them... especially since she usually e-mails on the 26th? Who knows? It's still early on her coast, so maybe in the next hour? Disney would be perfection for me!
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Post by amidwestkingdom on Feb 26, 2020 2:58:45 GMT
I already received an order that I placed late last week and I am anticipating this last release. The colors were great with the navy and I really hope that she does a few releases with FYC or another company sometimes. Most of all I hope it gives her a refresh on life to have such a huge stressor off her plate.
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Post by sleepingbooty on Feb 26, 2020 12:13:55 GMT
Same! I've been trying to find some stuff under the KP hashtags on IG but alas. I wonder what the final Swag Bag theme will be. Still kind of hoping for Disney but eh... I would think today would start them... especially since she usually e-mails on the 26th? Who knows? It's still early on her coast, so maybe in the next hour? Disney would be perfection for me! So sad there were no sneaks. Crossing my fingers the newsletter does go out today! I'm impatient. Yep, I'm totally going to be bummed if there's no Disney.
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 7,845
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Feb 26, 2020 12:51:23 GMT
I would think today would start them... especially since she usually e-mails on the 26th? Who knows? It's still early on her coast, so maybe in the next hour? Disney would be perfection for me! So sad there were no sneaks. Crossing my fingers the newsletter does go out today! I'm impatient. Yep, I'm totally going to be bummed if there's no Disney. I'm right there with you... no sneaks and it's already the 26th. I went back in my newsletter history and apparently it was only the 26th for November, because of Thanksgiving, I assume. Every other time it wasn't until the 27th, but it was around 8:30am EST. /sigh I'm just hoping it's a fantastic and full release, I even postponed plans to be online for it on Friday.
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Post by janamke on Feb 26, 2020 14:14:01 GMT
I was charged for a kit that I have no idea what it looks like. I'm more than a little annoyed. I should have figured this is how it would go down. Maybe it's manufacturing delay from China? Maybe she's just given up.
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Post by amidwestkingdom on Feb 26, 2020 14:19:36 GMT
I was charged for a kit that I have no idea what it looks like. I'm more than a little annoyed. I should have figured this is how it would go down. Maybe it's manufacturing delay from China? Maybe she's just given up. I was also charged which is very early to be charged too as it’s usually on the 28th or 29th, so I am a bit confused as to what’s going on.
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Post by mrsshampoo on Feb 26, 2020 14:32:33 GMT
I was charged for a kit that I have no idea what it looks like. I'm more than a little annoyed. I should have figured this is how it would go down. Maybe it's manufacturing delay from China? Maybe she's just given up. I was also charged which is very early to be charged too as it’s usually on the 28th or 29th, so I am a bit confused as to what’s going on. Me too. I saw the charge go through even though the kits are released on the 28th? The radio silence is weird, but not completely unexpected, I guess. I remembered to use PayPal, so I am not too worried.
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Post by cumber1137 on Feb 26, 2020 15:20:27 GMT
She always sends it the day before. She also probably doesn't give a crap anymore.
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Post by sleepingbooty on Feb 26, 2020 16:18:13 GMT
The early charge is shitty though. Some people balance their account based on their monthly charges and don't have a lot of wiggle room so a couple of days too soon could upset their usual financial plan. Mind you, considering the hot mess that KP's shop has been for a while (euphemism alert), I'm not surprised. There are still people asking for CS to check their unfulfilled orders in the IG comments.
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Post by Skellinton on Feb 26, 2020 17:15:24 GMT
The early charge is shitty though. Some people balance their account based on their monthly charges and don't have a lot of wiggle room so a couple of days too soon could upset their usual financial plan. Mind you, considering the hot mess that KP's shop has been for a while (euphemism alert), I'm not surprised. There are still people asking for CS to check their unfulfilled orders in the IG comments. Yep, I have a separate account just for online purchases, I don’t keep a lot of extra money in it. I just transfer money right before I purchase. Off to check and see if I got dinged.
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hutchfan
Drama Llama
Posts: 6,088
Jul 6, 2016 16:42:12 GMT
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Post by hutchfan on Feb 26, 2020 17:44:39 GMT
I just received an email apologizing for the early charge. It said she uses an app which saves your information and automatically charges each month and it unexpectedly charged everyone who started subs on January 27th of this year. She apologized and said this wasn't intentional. We won't be charged again and orders will still be combined.
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Post by Skellinton on Feb 26, 2020 18:20:14 GMT
I just received an email apologizing for the early charge. It said she uses an app which saves your information and automatically charges each month and it unexpectedly charged everyone who started subs on January 27th of this year. She apologized and said this wasn't intentional. We won't be charged again and orders will still be combined. What a weird glitch. I wasn’t charged, is it because I had a sub before January?
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mich5481
Pearl Clutcher
Posts: 2,512
Oct 2, 2017 23:20:46 GMT
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Post by mich5481 on Feb 26, 2020 19:21:23 GMT
I just received an email apologizing for the early charge. It said she uses an app which saves your information and automatically charges each month and it unexpectedly charged everyone who started subs on January 27th of this year. She apologized and said this wasn't intentional. We won't be charged again and orders will still be combined. What a weird glitch. I wasn’t charged, is it because I had a sub before January? I wasn't charged either, so probably.
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 7,845
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Feb 26, 2020 20:11:26 GMT
I wasn't charged and I've been subbing for over a year, for reference.
I STILL WISH WE HAD SOME FREAKING SNEAKS THOUGH.
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Post by Skellinton on Feb 26, 2020 20:39:20 GMT
So, reveal is tomorrow? Or Friday? I cannot keep her schedule straight.
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 7,845
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Feb 26, 2020 20:44:12 GMT
So, reveal is tomorrow? Or Friday? I cannot keep her schedule straight. Tomorrow is the newsletter. Friday is the release.
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nicolep
Drama Llama
Posts: 7,080
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Feb 26, 2020 21:07:34 GMT
I wasn't charged and I've been subbing for over a year, for reference. I STILL WISH WE HAD SOME FREAKING SNEAKS THOUGH. Same.
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Post by lisacharlotte on Feb 27, 2020 1:22:04 GMT
Does she get her stuff manufactured in China? Do you think she will have a delay? I truthfully have no idea who gets what made where.
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 7,845
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Feb 27, 2020 11:03:14 GMT
Does she get her stuff manufactured in China? Do you think she will have a delay? I truthfully have no idea who gets what made where. I'm not sure, but surely if there's a delay, especially on YOUR FINAL release, you would communicate? She's on IG, otherwise I might have thought she was ill again.
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