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Post by joblackford on Aug 16, 2019 19:31:30 GMT
My ream of Neenah cs from Joann online arrived in 4 days! I couldn't believe it. I thought maybe they sent it by some faster service, but no, it still took the FedEx tour of tiny mid/western towns I've never heard of, but somehow it got here in less time that it normally takes for them to get it in a box. Maybe the difference was in their getting it out the door promptly? Or maybe it also got on a fast truck?
And SSS... hasn't arrived yet, but they got it in a box the day after I ordered it and it'll be here on Monday. So, for SSS, pretty good!
Has anyone else noticed an improvement, or did I just strike it lucky?
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GiantsFan
Prolific Pea
Posts: 8,257
Site Supporter
Jun 27, 2014 14:44:56 GMT
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Post by GiantsFan on Aug 16, 2019 20:06:36 GMT
Yes, I've noticed a HUGE change for SSS. I placed my order on the 13th, it shipped on the 14th and it will be here tomorrow the 17th. Same with all orders I placed after the survey they sent out.
I placed an order yesterday (the 15th) with Ellen Hutson and it's shipping today. I'll probably have it Monday.
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GiantsFan
Prolific Pea
Posts: 8,257
Site Supporter
Jun 27, 2014 14:44:56 GMT
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Post by GiantsFan on Aug 16, 2019 20:16:10 GMT
ETA: I just checked and my SSS order is out for delivery now. Yay!
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Post by anniefb on Aug 16, 2019 22:46:27 GMT
That's good about SSS because there was definitely room for improvement!
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Post by freeatlast on Aug 17, 2019 0:17:44 GMT
Of my last 3 SSS orders, 2 shipped the same day I placed my order and the 3rd shipped the next day. I hope it's a trend.
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clio
Full Member
Posts: 113
Dec 3, 2017 13:07:05 GMT
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Post by clio on Aug 17, 2019 0:22:29 GMT
Yes, SSS has clearly improved of late....as long as there’s a coupon....
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Post by artisticscrapper on Aug 17, 2019 3:01:22 GMT
Hmmm I avoided SSS due to slow shipping. That may change. They do have a big variety of stamps there. Joann had snail paced shipping. The one time I ordered from them it took 2 weeks to get my order. I’ll admit I’m spoiled by Amazon and many other retailers whose products arrive in under a week. But 2 weeks for a big company like Joann was way too long.
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Post by hop2 on Aug 17, 2019 3:25:49 GMT
Yeah my joanns box is supposed to arrive early I’m not home. Lol when I want it to arrive quickly it takes a long time. When I want it to take all of the 6-8 days they said it’s sooner. I’ll have to remind DS to go over tomorrow & put it in my garage.
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camcas
Pearl Clutcher
Posts: 3,950
Jun 26, 2014 3:41:19 GMT
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Post by camcas on Aug 17, 2019 3:41:43 GMT
I avoid SSS because of high cost of shipping to Australia
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Post by joblackford on Aug 17, 2019 3:51:54 GMT
Hmmm I avoided SSS due to slow shipping. That may change. They do have a big variety of stamps there. Joann had snail paced shipping. The one time I ordered from them it took 2 weeks to get my order. I’ll admit I’m spoiled by Amazon and many other retailers whose products arrive in under a week. But 2 weeks for a big company like Joann was way too long. My orders usually take 2 weeks too. TBH I blame FedEx as much as J's. I tend to forget about the order and then remember a week later and wonder wth is taking so long. Usually the tracking shows it on a truck in the middle of nowhere Wyoming or Idaho. And then it usually takes 3 days to get from Tacoma to my local post office (an hour's drive). So annoying! I have no idea why it came fast this time. I'm spoiled by amazon too. I can live with 3-7 days, but 2 weeks is just... no
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Post by joblackford on Aug 17, 2019 3:54:30 GMT
I'm glad that SSS seems to have taken all the feedback to heart.
I made it really clear in the survey that I didn't blame them for shipping once it leaves their warehouse, but I get really annoyed when they take a week to pack a small order.
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Post by artisticscrapper on Aug 17, 2019 3:55:19 GMT
My Joann order sat in a post office 2 hours away for 4 days. How does that even happen?
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Post by mikklynn on Aug 17, 2019 12:01:13 GMT
I placed two orders for albums from J's and they arrived really quickly. Almost Amazon quick. I was shocked.
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Post by chances on Aug 18, 2019 21:50:47 GMT
Hmmm. That's interesting. I may have to try SSS again. Their ridiculously slow shipping annoyed the hell out of me and I just don't buy from them any more.
I encourage those who have good experiences to drop them a comment. Companies should know when their changes make us happy!
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Post by joblackford on Aug 19, 2019 2:46:15 GMT
I encourage those who have good experiences to drop them a comment. Companies should know when their changes make us happy! Good point!
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Post by Eddie-n-Harley on Aug 19, 2019 3:01:46 GMT
TBH, I feel like my SSS orders ship a lot more promptly if I click "yes" when the popup at the end of checkout asks if I'm willing to do the Google review after my order arrives.
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Post by teacherlisa on Aug 19, 2019 13:51:21 GMT
I have also had a lot of luck w/ SSS shipping lately.
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