Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 10, 2019 14:06:50 GMT
So I preordered 22 items from Crape Paper's new holiday/winter line.
CP stated they would be shipping out on Oct 4, yay! Well they only shipped most of the papers and 2 embellishment packs.
There are 9 items still listed as pre order. So of course my entire order has to wait for those 8 embellishments and 1 paper to get to ACOT.
This isn't the first time this has happened either.
And what is funny is, I canceled my halloween CP order and am glad I did because the holographic puffy stickers are still pre order. 😳
Those dang embellishments abd paper better get in quick. Grrr!!!
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michellegb
Pearl Clutcher
Posts: 3,915
Location: New England and loving it!
Jun 26, 2014 0:04:59 GMT
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Post by michellegb on Oct 11, 2019 9:47:18 GMT
That stinks! That's why I'm hesitant to do a pre-order. I hope the rest of it is in soon!
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cbscrapper
Pearl Clutcher
Posts: 3,399
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on Oct 11, 2019 13:07:37 GMT
I’ve had part of a preorder at acot still not be shipped to them, so after a certain time, they “backordered” the slow items and shipped the rest to me. Once the backordered stuff came in, they sent that, no extra charge. I still prefer to preorder at acot to ensure I get everything I want (and pay one shipping price) than to wait for it to be in stock at various stores, generally not all at once, and have to hunt it all down before it sells out. I’m lazy like that, so it works for me. I’m also usually not needing to use the supplies right away - I’m so far behind, I’m cool with waiting on product.
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Post by sleepingbooty on Oct 11, 2019 13:39:08 GMT
The holographic puffy stickers have sold out hence the pre-order status. Several items from CP's Hey Pumpkin have gone back on pre-order status at ACOT/"coming soon" at scrapbook.com over the past few weeks. Stuff sells out quickly with CP, that's just business as usual.
Scrapbook.com is holding out so far. They're not announcing any of Snowflake as in stock yet. Vaessen Creative, the main scrap wholesale retailer in Europe, is announcing all of CP Snowflake in stock for Oct. 28 (includes shipping from the US to the Netherlands). I'm not counting on everything being in stock at one of the American online retailers for at least another week.
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craftywendy
Full Member
Posts: 106
May 29, 2018 14:56:21 GMT
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Post by craftywendy on Oct 15, 2019 16:34:52 GMT
I ordered mine from frank garcia's online shop on friday and my package is arriving today with snowflake. I think most shops got most of the line but not all of it. I got 80% of it, I called them and they said the rest arrives this week, I am glad I got most of it already coming to me though.
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julie5
Pearl Clutcher
Posts: 3,611
Jul 11, 2018 15:20:45 GMT
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Post by julie5 on Oct 15, 2019 16:49:20 GMT
This is exactly why I quit shopping at acot. Other stores were getting things in faster (hello paperissues) while I was still sitting in preorder.
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Post by mom on Oct 15, 2019 17:45:34 GMT
This is exactly why I quit shopping at acot. Other stores were getting things in faster (hello paperissues) while I was still sitting in preorder. Exactly, and Paper Issues almost always has 20% coupon. I placed an order with her on Monday and I bet its here by Thursday.
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Post by amidwestkingdom on Oct 15, 2019 21:26:34 GMT
I received a shipping notice from my ACOT preorder on 9/20 that my items are shipping out in 1-2 days. The foil 12x12 paper and the layered tags are still on backorder and will be shipped for free when they arrive. It seems these two items are missing from most of the shops who are currently stocking Snowflake, I could be wrong though. I received the% off the pre-order, double points, used cherry points and saved an additional $10 and free shipping for the order. I'm happy!
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Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 16, 2019 15:50:09 GMT
I received a shipping notice from my ACOT preorder on 9/20 that my items are shipping out in 1-2 days. The foil 12x12 paper and the layered tags are still on backorder and will be shipped for free when they arrive. It seems these two items are missing from most of the shops who are currently stocking Snowflake, I could be wrong though. I received the% off the pre-order, double points, used cherry points and saved an additional $10 and free shipping for the order. I'm happy! Those are the same 2 still back ordered for me too but I got no notice. Will give them a call. I just checked my account and it still says waiting for product. Does Paper Issues have all items in stock??? I do know a few items are back ordered everywhere. This isn't a ACOT issue but a CP issue. They don't send out everything at once and make the customers wait which sucks.
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Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 16, 2019 16:31:27 GMT
Just got off the phone with ACOT...
1. CP no longer ships by region
2. CP has been having issues with product and no longer ships entire lines together
3. A company I wont name buys pallets of CP and harms other retailers. They get product first and everyone else suffers
4. This has been a recurring issue with multiple on line stores and shops and is all CPs fault
My order will not be separated. So I will give CP 1 more week to get their crap together and get my items to ACOT. If not I will delete those 2 items and buy them when they come in.
Hey CRATE PAPER, get your *blank* together or you will loose a customer and I am sure many more. Have you not seen what happened with October Afternoon?!?!? Same issues. They are no longer in business...
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Post by Night Owl on Oct 16, 2019 17:46:22 GMT
As a long time customer of ACOT I have noticed changes in the last year which are not good. I waited for a PREORDER while other stores had the products 2 weeks before them. Also Scrapbook.com fills your regular orders immediately and ACOT takes a couple days. I realize some of this is probably due to the original owner passing away.
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Post by sleepingbooty on Oct 16, 2019 17:59:05 GMT
Surprised that ACOT is blaming Crate Paper when it's American Crafts that takes care of all the logistics.
It's clear that there is an issue with delivering larger volumes for chipboard and ephemera with many recent collections but the smaller orders do get filled nice and early. Some European stores already have the full collection in stock so it's up to AC to sort the issue out. ACOT might be throwing oil onto the fire by allowing part of the collection to be made available while they await the rest. It's getting customers who pre-ordered all riled up. I appreciate that scrapbook.com is holding out and appears to be waiting for the main embellishments to be in stock before they put anything up for grabs on their website. Less confusion and anger (and phone calls to customer service) to deal with.
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Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 16, 2019 18:09:19 GMT
As a long time customer of ACOT I have noticed changes in the last year which are not good. I waited for a PREORDER while other stores had the products 2 weeks before them. Also Scrapbook.com fills your regular orders immediately and ACOT takes a couple days. I realize some of this is probably due to the original owner passing away. It has always been like that. I have waited over a week for an in stock order to be filled. And you cant blame a store for what they dont have when another store gets it before them. But there are issues with ACOT. Like why does the posted above me get her in stock items and I don't? I even called and asked if that could be done and they said no. I do think stores need to follow suit like SB.com and hold everything. Then once it is all in stock, open it up and let people buy it.
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Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 16, 2019 18:12:00 GMT
But also, I like to pre order because the times I haven't, items I wanted were gone that day. So then I have 3 or 4 orders and 3 or 4 stores and I loose out because it ends up costing more.
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Post by amidwestkingdom on Oct 16, 2019 18:51:40 GMT
As a long time customer of ACOT I have noticed changes in the last year which are not good. I waited for a PREORDER while other stores had the products 2 weeks before them. Also Scrapbook.com fills your regular orders immediately and ACOT takes a couple days. I realize some of this is probably due to the original owner passing away. It has always been like that. I have waited over a week for an in stock order to be filled. And you cant blame a store for what they dont have when another store gets it before them. But there are issues with ACOT. Like why does the posted above me get her in stock items and I don't? I even called and asked if that could be done and they said no. I do think stores need to follow suit like SB.com and hold everything. Then once it is all in stock, open it up and let people buy it. I did receive a shipment notice today, tracking is just pre-shipment, which we know means it can still sit. I’m personally in no rush though as I am just going to organize it to be used for Winter. I did order a lot more that’s not from the “Snowflake,” collection. I simply do preorders for my must-have collections, such as CP holiday only because I don’t want to bother with locating it all once it’s released to the public and I memory keep late so delays don’t matter to me. Saving time and money are my thing lol! Hopefully, they can add you to the pre-shipment schedule too.
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Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 16, 2019 19:24:54 GMT
It has always been like that. I have waited over a week for an in stock order to be filled. And you cant blame a store for what they dont have when another store gets it before them. But there are issues with ACOT. Like why does the posted above me get her in stock items and I don't? I even called and asked if that could be done and they said no. I do think stores need to follow suit like SB.com and hold everything. Then once it is all in stock, open it up and let people buy it. I did receive a shipment notice today, tracking is just pre-shipment, which we know means it can still sit. I’m personally in no rush though as I am just going to organize it to be used for Winter. I did order a lot more that’s not from the “Snowflake,” collection. I simply do preorders for my must-have collections, such as CP holiday only because I don’t want to bother with locating it all once it’s released to the public and I memory keep late so delays don’t matter to me. Saving time and money are my thing lol! Hopefully, they can add you to the pre-shipment schedule too. If you don't mind sharing, when did you pre order? I wonder if they are going in order of pre orders? Above was 9-20. I pre ordered on 9-29.
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jammies
Full Member
Posts: 170
Oct 28, 2018 1:21:20 GMT
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Post by jammies on Oct 16, 2019 19:42:55 GMT
I did receive a shipment notice today, tracking is just pre-shipment, which we know means it can still sit. I’m personally in no rush though as I am just going to organize it to be used for Winter. I did order a lot more that’s not from the “Snowflake,” collection. I simply do preorders for my must-have collections, such as CP holiday only because I don’t want to bother with locating it all once it’s released to the public and I memory keep late so delays don’t matter to me. Saving time and money are my thing lol! Hopefully, they can add you to the pre-shipment schedule too. If you don't mind sharing, when did you pre order? I wonder if they are going in order of pre orders? Above was 9-20. I pre ordered on 9-29. I pre-ordered on 9/20 but have not received a shipping notice yet. A couple of the items that are part of my order still show as pre-order on the ACOT site. I checked Paper Issues and most of those items are also pre-order (or not available) there.
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Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 16, 2019 19:52:26 GMT
What is back ordered for everyone who pre ordered?
For me it is only the Joyous Foil 12x12 paper and dimensional tags.
Everything else is in stock at ACOT.
**I did not buy the twigs, the stamps, or the metal trace thingy whatever it is called lol**
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jammies
Full Member
Posts: 170
Oct 28, 2018 1:21:20 GMT
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Post by jammies on Oct 16, 2019 19:58:52 GMT
For me it’s the chipboard stickers, regular stickers (the 6x12 sheet) and layered tags.
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Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 16, 2019 20:04:53 GMT
Okay, that is crazy that you have a pre order at ACOT and the items you listed are in stock for me.
😶😐🤨🤔
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srsly
Shy Member
Posts: 34
Aug 6, 2015 18:05:39 GMT
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Post by srsly on Oct 17, 2019 1:21:28 GMT
I wish ACOT would just list the actual anticipated stock quantity instead of 999 available for preorder. I mean, they must know how many units are coming in.
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Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 17, 2019 3:19:23 GMT
I had to stop preordering from them because it’s a little annoying that they just throw up a preorder for everything before it’s even shipped and they often don’t get everything. I just wait til stuff is available from SS or Scrapbook.com or locally instead.
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Post by carolynhasacat on Oct 17, 2019 7:17:38 GMT
What is back ordered for everyone who pre ordered? For me it is only the Joyous Foil 12x12 paper and dimensional tags. Everything else is in stock at ACOT. **I did not buy the twigs, the stamps, or the metal trace thingy whatever it is called lol** The Joyous Foil 12x12 paper and the twigs are showing back ordered for me. I didn't order the dimensional tags, or some of the other items mentioned, though. I received the 6x8 paper pad from Frank Garcia on Tuesday and it is even more lovely in person (I ordered from them on the weekend). I wasn't sure I was going to use much of this collection because we don't get much snow, but looking at the paper pad I think I will be able to use a lot of it. It's more Christmasy than I thought.
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Post by amidwestkingdom on Oct 18, 2019 0:28:37 GMT
My ACOT order has tracking info and it should be here Saturday. Layered tags and 12x12 foiled specialty paper are still backordered for "Snowflake."
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jammies
Full Member
Posts: 170
Oct 28, 2018 1:21:20 GMT
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Post by jammies on Oct 18, 2019 11:14:06 GMT
I haven’t gotten a shipping notice with a partial shipment from ACOT. I ordered a few additional in stock papers from Paper Issues on 10/15 and that hasn’t shipped either. SHRUG.
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Post by mom on Oct 18, 2019 11:58:26 GMT
I haven’t gotten a shipping notice with a partial shipment from ACOT. I ordered a few additional in stock papers from Paper Issues on 10/15 and that hasn’t shipped either. SHRUG. Thats weird - I ordered my Paper Issues order on 10/14 and mine was delivered yesterday.
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Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 18, 2019 12:15:36 GMT
I haven’t gotten a shipping notice with a partial shipment from ACOT. I ordered a few additional in stock papers from Paper Issues on 10/15 and that hasn’t shipped either. SHRUG. Same here. And I just checked again. Going to call ACOT again and ask that my in stock items be mailed out or I will cancel my entire order and get it at SB.com when it is in stock.
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Post by amidwestkingdom on Oct 18, 2019 20:04:24 GMT
I haven’t gotten a shipping notice with a partial shipment from ACOT. I ordered a few additional in stock papers from Paper Issues on 10/15 and that hasn’t shipped either. SHRUG. Same here. And I just checked again. Going to call ACOT again and ask that my in stock items be mailed out or I will cancel my entire order and get it at SB.com when it is in stock. I hope everything works out for you. I received my order today.
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Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 21, 2019 19:29:51 GMT
I canceled the 2 items not in stock, was given a free stamp and reduced shipping cost.
My order is being put together and will ship out tomorrow.
If I had a lot of paper I would wait it out but I am down to 5 sheets of Christmas/Winter paper and need my order.
I selected notify me at ACOT and SB so who ever gets the foil paper and layered tags first will get my $.
ACOT decided NOT to get the order together, like sb com, so the ACOT order trickles in weekly.
Might be smart for them to get it all together.
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Deleted
Posts: 0
Apr 25, 2024 12:07:55 GMT
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Post by Deleted on Oct 21, 2019 20:30:19 GMT
I'm sitting tight on my ACOT order. When it comes in, it comes in. I've been burnt so many times, I'm just going to sit and wait it out. Luckily there is nothing, I have to have right now.
I pre-ordered from ACOT before, and then was frustrated when SB got the product in weeks before ACOT.... So last year for Merry Days, I went with a small mom & pop store that "seemed" to have Merry Days in before anyone else.... Turned out they didn't...so then I put in an order with Scrapbook.com + an Etsy order. By the time I figured out that the mom & pop shop didn't have my stuff, SB was sold out of some items I finally ended up with duplicates because the mom + pop store sent my order, but it was late in December
I could wait for Scrapbook.com as they will probably have what I want before ACOT, but by then they may have sold out of other pieces... so lesson learnt. If I want to be sure of getting everything without having to do multiple purchases, go with ACOT and just wait.....at least that's the plan!
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