diva
New Member
Posts: 8
Feb 17, 2021 23:35:20 GMT
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Post by diva on Feb 17, 2021 23:48:02 GMT
Ordered $165 from Ink Road Stamps 4 months back but she never shipped. I emailed to ask where my order was and she posted it on her theprettybasic instagram account and bitched me out! She starts in on me that I am in the Tim Holtz cult and added all this drama to her instagram highlights. WTH? Any other crafters had this issue with this company or the deranged owner?
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Kerri W
Pearl Clutcher
Posts: 3,768
Location: Kentucky
Jun 25, 2014 20:31:44 GMT
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Post by Kerri W on Feb 17, 2021 23:55:31 GMT
I have not had that experience but am not surprised in the least. I’m sorry this happened to you.
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diva
New Member
Posts: 8
Feb 17, 2021 23:35:20 GMT
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Post by diva on Feb 18, 2021 0:06:02 GMT
I have not had that experience but am not surprised in the least. I’m sorry this happened to you. Have you heard of it happening to others? I asked for my money back and she sent her "roadies" to attack me on instagram and facebook. I have never experienced this kind of venom from a retailer before.
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julie5
Pearl Clutcher
Posts: 3,611
Jul 11, 2018 15:20:45 GMT
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Post by julie5 on Feb 18, 2021 0:07:46 GMT
Yeah I think she’s shown her crazy a few times. I hope you can get your money back. She sounds completely unhinged.
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Kerri W
Pearl Clutcher
Posts: 3,768
Location: Kentucky
Jun 25, 2014 20:31:44 GMT
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Post by Kerri W on Feb 18, 2021 0:10:39 GMT
I have not had that experience but am not surprised in the least. I’m sorry this happened to you. Have you heard of it happening to others? I asked for my money back and she sent her "roadies" to attack me on instagram and facebook. I have never experienced this kind of venom from a retailer before. Not that specifically but like @julie5 said, she’s shown her batshit crazy more than once. She needs help.
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diva
New Member
Posts: 8
Feb 17, 2021 23:35:20 GMT
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Post by diva on Feb 18, 2021 0:11:36 GMT
Yeah I think she’s shown her crazy a few times. I hope you can get your money back. She sounds completely unhinged. Thank you. I hope so too. I saved hard for it and feel like I have been robbed.
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scrapnnana
Drama Llama
Posts: 6,114
Jun 29, 2014 18:58:47 GMT
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Post by scrapnnana on Feb 18, 2021 0:17:16 GMT
Have you talked to your card company to let them know about non-delivery of your purchase? I don’t know if there is a time frame, the card company might be able to get you a refund. It also might be wise to get screen shots of your inquiry and her reactions.
Paying for product that you never received is absolutely unacceptable. You have been robbed.
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diva
New Member
Posts: 8
Feb 17, 2021 23:35:20 GMT
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Post by diva on Feb 18, 2021 0:37:29 GMT
Have you talked to your card company to let them know about non-delivery of your purchase? I don’t know if there is a time frame, the card company might be able to get you a refund. It also might be wise to get screen shots of your inquiry and her reactions. Paying for product that you never received is absolutely unacceptable. You have been robbed. Yes I did and unfortunately my card does not cover non-delivery. It was a good thought thank you.
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msliz
Drama Llama
The Procrastinator
Posts: 6,419
Jun 26, 2014 21:32:34 GMT
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Post by msliz on Feb 18, 2021 1:16:52 GMT
Yeah I think she’s shown her crazy a few times. I hope you can get your money back. She sounds completely unhinged. I'm not sure what you can do if your credit card company won't back you up. Her reputation is already garbage, so appealing to any sense of decency on social media won't get you anywhere. Likewise, trashing her on social media won't mean anything to her either. She should at least offer you a tracking number, if she actually shipped your order.
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PaperAngel
Drama Llama
Posts: 7,292
Jun 27, 2014 23:04:06 GMT
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Post by PaperAngel on Feb 18, 2021 1:33:20 GMT
Yes I did and unfortunately my card does not cover non-delivery. Your credit card company may not cover “non-delivery” (ie parcels lost in transit), since the delivery companies - USPS, FedEx, UPS, etc. - are responsible for delivery mishaps. However, it likely allows charge disputes for orders that retailers never process/fulfill/ship; otherwise, please consider another credit card company!
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Post by scrapaddict702 on Feb 18, 2021 2:54:34 GMT
Have you talked to your card company to let them know about non-delivery of your purchase? I don’t know if there is a time frame, the card company might be able to get you a refund. It also might be wise to get screen shots of your inquiry and her reactions. Paying for product that you never received is absolutely unacceptable. You have been robbed. I fought a charge from a diamond painting company for failing to live up to their lifetime warranty. People tend to buy DP stuff like they buy scrappy stuff, so it was 6+ months before I got to the defective products. I contested the charge with my credit card company and while I did have to wait (basically the company had 45 days to fight the complaint but I don't think they ever responded because I got a notification that the credit they applied to my card during the challenge was permanent the day after the deadline for them to reply so it went in my favor by default) so it can definitely be longer than you'd think. I don't think banks fight as hard for you, but credit card companies do (no idea why that is). If OP checked out with PayPal, I'd also lodge a complaint against the shop with them...enough complaints could get her kicked off.
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Post by Ryann on Feb 18, 2021 3:02:50 GMT
Are you able to post screenshots of your interactions with the business owner on your/her social media accounts? Maybe then her followers' support will swing your way once they see proof the owner is in the wrong... and hopefully make things right for you.
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Post by scrapaddict702 on Feb 18, 2021 3:13:27 GMT
Are you able to post screenshots of your interactions with the business owner on your/her social media accounts? Maybe then her followers' support will swing your way once they see proof the owner is in the wrong... and hopefully make things right for you. The same people that backed Tracie Claiborne after she lost her shit about people daring to have opinions while simultaneously expressing her differing opinion backed her completely are the same keyboard warriors attacking people for calling out this person's poor business practices...these types of stupid people won't accept any dissent until/unless they're burned by the person/business, too.
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Post by wendifful on Feb 18, 2021 5:48:17 GMT
I used to be a semi-frequent IR customer, but I haven't bought anything in over a year (not so much a fan of her behavior). However, I never unsubscribed from her email newsletter and every time I get one (usually 2-3 times a week), there is a huge explanation about which items are backordered/preordered and how she's not going to do preorders anymore but will make an exception just for this one new stamp set because it's so cool...it honestly makes my head hurt. It seems that she tends to design currently-relevant stamps (like one with Bernie Sanders/the mittens released the day after the inauguration) and sell them as preorders without actually having the item on hand. (I think this business model can work for some industries/situations, but it doesn't seem to be terribly organized on her end.) However, this is no excuse for the owner's behavior or even the 4 month(!!) waiting period, and she should be extra polite to customers who have questions/concerns about their orders, given how confusing her system is.
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nicolep
Drama Llama
Posts: 7,080
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Feb 18, 2021 6:14:08 GMT
Oh no. She has a terrible reputation. I'm really sorry this happened.
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mich5481
Pearl Clutcher
Posts: 2,502
Oct 2, 2017 23:20:46 GMT
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Post by mich5481 on Feb 18, 2021 12:41:09 GMT
I used to be a semi-frequent IR customer, but I haven't bought anything in over a year (not so much a fan of her behavior). However, I never unsubscribed from her email newsletter and every time I get one (usually 2-3 times a week), there is a huge explanation about which items are backordered/preordered and how she's not going to do preorders anymore but will make an exception just for this one new stamp set because it's so cool...it honestly makes my head hurt. It seems that she tends to design currently-relevant stamps (like one with Bernie Sanders/the mittens released the day after the inauguration) and sell them as preorders without actually having the item on hand. (I think this business model can work for some industries/situations, but it doesn't seem to be terribly organized on her end.) However, this is no excuse for the owner's behavior or even the 4 month(!!) waiting period, and she should be extra polite to customers who have questions/concerns about their orders, given how confusing her system is. I agree with everything you've written. I like some of her designs, but the recent email about leaning into the cheeky (aka R rated) side of her business has me feeling like I need to unsubscribe. I know some people love the cursing and whatnot, but I have no use for a happy f@ing birthday stamp
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FurryP
Drama Llama
To pea or not to pea...
Posts: 6,955
Site Supporter
Jun 26, 2014 19:58:26 GMT
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Post by FurryP on Feb 18, 2021 23:19:26 GMT
I like some of her designs, but the recent email about leaning into the cheeky (aka R rated) side of her business has me feeling like I need to unsubscribe. I know some people love the cursing and whatnot, but I have no use for a happy f@&#ing birthday stamp And after you have seen one, the rest are just kind of obnoxious to look at.
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Post by karinec on Feb 18, 2021 23:34:55 GMT
I’m sorry this happened to you. It’s so frustrating dealing with that kind of crazy. Hopefully you can go back to your cc company and file some kind of fraud claim.
After her Tim Holtz meltdown I unfollowed her on Instagram, so I don’t see anything at all from her.
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Post by joblackford on Feb 19, 2021 3:18:59 GMT
Oh wow. I heard she was a bit unhinged and has no respect for other people's intellectual property but I haven't heard anything like this before. If you never got a shipping notice your credit card company should allow you to dispute the charge. Was it a pre-order? When was the stuff supposed to ship?
I'm a bit confused by how this all went from "inquiring about my order that never shipped" to "you're part of the TH cult attacking me"... Did she claim she had shipped your order?
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scrapnnana
Drama Llama
Posts: 6,114
Jun 29, 2014 18:58:47 GMT
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Post by scrapnnana on Feb 19, 2021 15:12:22 GMT
Oh wow. I heard she was a bit unhinged and has no respect for other people's intellectual property but I haven't heard anything like this before. If you never got a shipping notice your credit card company should allow you to dispute the charge. Was it a pre-order? When was the stuff supposed to ship? I'm a bit confused by how this all went from "inquiring about my order that never shipped" to "you're part of the TH cult attacking me"... Did she claim she had shipped your order? I agree. I really think you should go back to your card company and let them know the items were never shipped. That’s not an issue with post office or other delivery service, so it doesn’t qualify as “non-delivery.” If she took your money and never even sent what you ordered, then it is a form of theft. Last I heard, most card companies can reverse the charge and get the money back under those circumstances. If the customer service rep for your card company still insists it’s “non-delivery” then ask to talk to their supervisor. There is no excuse for this, and your card company is supposed to go after companies that take the money but do not ship what was ordered.
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basketdiva
Pearl Clutcher
Posts: 3,611
Jun 26, 2014 11:45:09 GMT
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Post by basketdiva on Feb 19, 2021 15:47:14 GMT
Personally I would have requested a refund after 30 days. I doubt your credit card company will do anything all this time.
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Post by mcjunkin on Feb 19, 2021 17:19:10 GMT
Lara is attacking Tim Holtz and crew again.
Makes me wonder if this post from a brand new poster wasn't to drive traffic over there to see it.
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jediannie
Pearl Clutcher
Posts: 2,835
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on Feb 19, 2021 18:53:29 GMT
Makes me wonder if this post from a brand new poster wasn't to drive traffic over there to see it. I feel the same way. Something seems off.
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Deleted
Posts: 0
Apr 24, 2024 5:00:49 GMT
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Post by Deleted on Feb 19, 2021 19:29:00 GMT
Lara is attacking Tim Holtz and crew again. Makes me wonder if this post from a brand new poster wasn't to drive traffic over there to see it. Is she? What about now? I don't have FB if that's where the brouhaha is.
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nicolep
Drama Llama
Posts: 7,080
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Feb 19, 2021 19:50:12 GMT
Lara is attacking Tim Holtz and crew again. Makes me wonder if this post from a brand new poster wasn't to drive traffic over there to see it. Is she? What about now? I don't have FB if that's where the brouhaha is. Screen grabs from IG. I have no clue what she posted on FB.
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Deleted
Posts: 0
Apr 24, 2024 5:00:49 GMT
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Post by Deleted on Feb 19, 2021 19:56:02 GMT
Is she? What about now? I don't have FB if that's where the brouhaha is. Screen grabs from IG. I have no clue what she posted on FB. That sounds like the last brouhaha. Is it a new one? Or the one from months ago? And it doesn't sound like she's attacking Tim, just some of his followers? Oh, I give up. Moving on....
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Post by joblackford on Feb 19, 2021 20:06:15 GMT
Makes me wonder if this post from a brand new poster wasn't to drive traffic over there to see it. I feel the same way. Something seems off. Yup, seemed hinky to me too. idk. And it's all just rehashing the same tired stuff. whatever. block block block. bye bye.
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diva
New Member
Posts: 8
Feb 17, 2021 23:35:20 GMT
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Post by diva on Feb 19, 2021 20:15:13 GMT
Thank you for your help peas. I called my credit card company and I have an insurance policy that covers such things. I am going to order some of Heidi Swapps new stamps.
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nicolep
Drama Llama
Posts: 7,080
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Feb 19, 2021 20:17:49 GMT
Screen grabs from IG. I have no clue what she posted on FB. That sounds like the last brouhaha. Is it a new one? Or the one from months ago? And it doesn't sound like she's attacking Tim, just some of his followers? Oh, I give up. Moving on.... There a highlight reel that she started 6 days ago with a bunch of crap. The two I posted are a day old.
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Deleted
Posts: 0
Apr 24, 2024 5:00:49 GMT
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Post by Deleted on Feb 19, 2021 20:31:42 GMT
Tim Holtz followers and that stinking group are gross! Thank you Lara for calling out these racists. Zoe Hillman is a bully and can serve up as much tea on instagram stories as she likes Lara only wants racist posts removed from the Tim Holtz Addicts Facebook group. Tim should better control his platforms and his staff!!!! GROSS!!!!
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