tracylynn
Pearl Clutcher
Posts: 4,905 
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Post by tracylynn on Mar 2, 2021 20:40:50 GMT
So I have a weird but related situation. I ordered 2 plastic bins from Walmart online a few weeks ago because they weren’t available in the store. I arrived hone last Monday to find 2 massive (5 ft by 8ft) boxes weighing 270 lbs each blocking my garage. They are addressed to me, from Walmart, but instead of plastic bins, it is a POOL TABLE. I have spent hours and days and talked to several different agents, and I still have a pool table. Too heavy to move (or even slide), outside in the weather (luckily it has not rained), blocking access to my garage. Finally had arranged with WM for the courier to come back today. Great, I thought. The courier comes, looks at the boxes, says “I was expecting to pick up 2 bins?” That I never received! SMH! I am trying to do the right thing but darn it, no one seems to get that I am speaking English and just want to return a 540 lb pool table, that I never ordered! Anyone want a pool table? Lol. Seriously though, I am at a loss of what to do! It sounds like you've done more than your due diligence. I'd sell that damn thing if I wasn't in the market for a pool table. |
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basketdiva
Pearl Clutcher
Posts: 3,699
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Post by basketdiva on Mar 2, 2021 20:42:08 GMT
If it was determined to be your order, why was it refunded? It was not the product I ordered. This was a smaller size package at lower cost Thani was charged. I refused to contact the shipper myself. My order was for an item purchased from them and shipped by them- not a 3rd party. They were going have the 3rd party issue a return tag with no pick up ( I would have to take it somewhere). Costumer Service admitted it was their fault. |
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basketdiva
Pearl Clutcher
Posts: 3,699
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Post by basketdiva on Mar 2, 2021 20:46:12 GMT
If you ordered toilet paper and toilet paper was delivered I'm unsure why you'd wonder whether it was yours, no matter how it was shipped. I would have spent zero minutes on this other than to bring it inside. Yes I had ordered toilet paper but order status showed it had not been shipped and it was not the product I ordered. This was a much smaller amount,therefore a lesser price than I was charged. |
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Post by Spongemom Scrappants on Mar 2, 2021 21:18:08 GMT
but instead of plastic bins, it is a POOL TABLE. we had a minifridge show up one time. no idea why it came. Well, I don't need toliet paper, or a pool table, or a mini-fridge... but if the universe is listening... could you drop me off a really nice leather couch, please? |
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Post by Zee on Mar 2, 2021 22:04:57 GMT
If you ordered toilet paper and toilet paper was delivered I'm unsure why you'd wonder whether it was yours, no matter how it was shipped. I would have spent zero minutes on this other than to bring it inside. Yes I had ordered toilet paper but order status showed it had not been shipped and it was not the product I ordered. This was a much smaller amount,therefore a lesser price than I was charged. I see. That is annoying. |
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Country Ham
Pearl Clutcher
Posts: 3,316
Jun 25, 2014 19:32:08 GMT
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Post by Country Ham on Mar 11, 2021 13:41:15 GMT
My husband ordered a jacket and got two. It was super hard to figure out how to ship one back. Finally amazon just said "keep it". We gifted it to a fan of that team who could fit it.
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