used2scrap
Drama Llama
Posts: 6,097 
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Post by used2scrap on Aug 27, 2021 23:05:35 GMT
Ugh dealing with moving my mother into a sr apt. The delivery van is here and the movers are refusing to unload unless she gives them cash or money order for 3 times the amount listed on her paperwork. Claim the contract was changed verbally?
They are threatening to take her stuff to storage and charge daily rent, plus $160 an hour while they wait to unload.
Any advice? The sheriff won’t come unless violence is occurring.
UPDATE So sorry it got late last night!
While I was trying to get lawyer on the phone, she went to get the money order for the original $848. While there “the person” called her and insisted she has to pay the higher amount but the moving company would credit her back the overage because the contract mistake. Yeah right. Anyways she ended up doing that and handing the extra money order over to the movers in the parking lot before I knew it.
So they moved her stuff in. The boxes were in terrible looking shape, but the most fragile ones we opened so far weren’t broken (she packed herself). One piece of furniture was obviously dropped and broken. 3 boxes were missing to which we just got a shrug and suggestion they were still in NC.
At 1030 pm when they finished un loading, the hired hands left and the van driver then demanded $160 for the first hour delay, $250 for the second. The delay from when HE refused to start unloading. Had another 30 minute standoff until he left. At least she didn’t pay that.
So she has most of her stuff now at least.
Thank you for the links to resources for filing a complaint. Unfortunately the company she hired is different then the one on the contract which was different then the one on the texts/emails, which was different then the one on the side of the actual truck dropping off the boxes, so I’m not optimistic about any complaints. Sadly she really thinks she’s going to get the credit back from the company. If that happens I’ll be stunned and update the Peas lol.
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Post by belgravia on Aug 27, 2021 23:08:49 GMT
This is apparently a well known scam. I’m sorry, I don’t have any advice. If you check out chrislovesjulia.com the scam was recently well documented, as they paid in excess of $80,000 for a cross country move. Their initial quote was $13,000 and the moving company kept demanding more and more money, in the form of cash or money orders. Some of their belongings were left behind in a storage unit.
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Post by powderhorngreen on Aug 27, 2021 23:09:07 GMT
Have a lawyer call the company and explain the filing that will happen first thing Monday morning under the Consumer Protection Act. Even if you aren't a lawyer, you can play one on TV. :-)
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tanya2
Pearl Clutcher
Refupea #1604
Posts: 4,427
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Post by tanya2 on Aug 27, 2021 23:09:49 GMT
omg that's awful! I'm so sorry
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Post by Lexica on Aug 27, 2021 23:12:11 GMT
I would be livid. Have you called the main company? This is so wrong. Who do they say verbally approved the contract? I would call a newspaper or local TV station. They are gouging a senior citizen.
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Post by Lexica on Aug 27, 2021 23:15:09 GMT
This is apparently a well known scam. I’m sorry, I don’t have any advice. If you check out chrislovesjulia.com the scam was recently well documented, as they paid in excess of $80,000 for a cross country move. I will be careful of this with my move. I may do what my son did. He rented a truck and hired movers at both ends to load and unload the truck. Oh and he drove from Orange County to Las Vegas to pick up the moving truck. That saved him $5,000!! |
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Post by disneypal on Aug 27, 2021 23:16:50 GMT
OMG
I don’t know what to do if the police won’t come - such a scam!
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AmeliaBloomer
Drama Llama
Posts: 6,842
Location: USA
Jun 26, 2014 5:01:45 GMT
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Post by AmeliaBloomer on Aug 27, 2021 23:19:30 GMT
Why are they even discussing payment before they unload? That right there is a red flag.
Sorry I can’t help. Good luck!
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Post by mom on Aug 27, 2021 23:19:43 GMT
Could you report it as theft? They have your stuff and wont give it back. Its essentially being held hostage.
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used2scrap
Drama Llama
Posts: 6,097
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Post by used2scrap on Aug 27, 2021 23:22:54 GMT
I would be livid. Have you called the main company? This is so wrong. Who do they say verbally approved the contract? I would call a newspaper or local TV station. They are gouging a senior citizen. Can’t get the moving company only some woman calling from a blocked number claiming to be the dispatcher insisting they can’t unload without the $2345 Instead of $848 |
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used2scrap
Drama Llama
Posts: 6,097
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Post by used2scrap on Aug 27, 2021 23:23:10 GMT
Could you report it as theft? They have your stuff and wont give it back. Its essentially being held hostage. The police won’t come |
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Post by belgravia on Aug 27, 2021 23:25:17 GMT
This is apparently a well known scam. I’m sorry, I don’t have any advice. If you check out chrislovesjulia.com the scam was recently well documented, as they paid in excess of $80,000 for a cross country move. I will be careful of this with my move. I may do what my son did. He rented a truck and hired movers at both ends to load and unload the truck. Oh and he drove from Orange County to Las Vegas to pick up the moving truck. That saved him $5,000!! [br Please be careful! I had never heard of this scam but I guess it’s pretty common. If you read about it on the blog I referenced they outline the red flags to look for. ETA sorry it’s not on their blog, it’s on their Instagram. The post is from August 5 detailing their horrible experience. If you’re planning a move it’s definitely worth a look |
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katybee
Drama Llama
Posts: 5,463
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Post by katybee on Aug 27, 2021 23:26:30 GMT
I would call everyone I know and have them drive over and block that moving truck from leaving. Hold THEM hostage.
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used2scrap
Drama Llama
Posts: 6,097
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Post by used2scrap on Aug 27, 2021 23:30:01 GMT
Why are they even discussing payment before they unload? That right there is a red flag. Sorry I can’t help. Good luck! I’ve only ever done military moves so have zero experience with paying movers. But I know a signed contract with a balance due should mean something right? |
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used2scrap
Drama Llama
Posts: 6,097
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Post by used2scrap on Aug 27, 2021 23:30:35 GMT
I would call everyone I know and have them drive over and block that moving truck from leaving. Hold THEM hostage. Ex is currently standing in front of the truck so they can’t leave. |
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AmeliaBloomer
Drama Llama
Posts: 6,842
Location: USA
Jun 26, 2014 5:01:45 GMT
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Post by AmeliaBloomer on Aug 27, 2021 23:44:35 GMT
Why are they even discussing payment before they unload? That right there is a red flag. Sorry I can’t help. Good luck! I’ve only ever done military moves so have zero experience with paying movers. But I know a signed contract with a balance due should mean something right? Of course. And my personal experience is you pay when they finish unloading. Sometimes there is a deposit. A tactic of demanding payment after loading but before unloading seems tailor made for a scam. Interestingly, I just googled this and the Illinois Attorney General’s office is saying pay before delivery but EVERY SINGLE moving company is saying pay after. The attorney general’s site is saying you can seek assistance from governmental agencies but which agency it is depends on whether move is within a state or state to state. |
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Post by chaosisapony on Aug 27, 2021 23:45:24 GMT
I would pay them with a card and then file a charge back. Then make a police report.
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Post by revirdsuba99 on Aug 27, 2021 23:46:00 GMT
Rather common. My DIL got scammed.
Write a check. Or try!!
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Post by MalleyCat on Aug 27, 2021 23:46:19 GMT
From my many years of watching Judge Judy....if there is a written contact, it can’t be changed “verbally”! 🤬
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used2scrap
Drama Llama
Posts: 6,097
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Post by used2scrap on Aug 27, 2021 23:46:44 GMT
Nothing is open it’s after 5 on a Friday.
Ugh she’s so stressed out and just wants to pay the money. Which she cannot afford. And would it be too much to ask movers to wear freaking masks?
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Post by leftturnonly on Aug 27, 2021 23:47:06 GMT
Have a lawyer call the company and explain the filing that will happen first thing Monday morning under the Consumer Protection Act. Even if you aren't a lawyer, you can play one on TV. :-) Oh hell yeah! Get an "attorney" (anyone you know who can play one on the phone) stat and see if that makes them sing a different tune. I never heard of this scam. How terrible! |
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used2scrap
Drama Llama
Posts: 6,097
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Post by used2scrap on Aug 27, 2021 23:47:25 GMT
From my many years of watching Judge Judy....if there is a written contact, it can’t be changed “verbally”! 🤬 Right??? If the contract was changed, surely the moving company would have a copy of this new contract right??? |
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Post by leftturnonly on Aug 27, 2021 23:48:57 GMT
I would call everyone I know and have them drive over and block that moving truck from leaving. Hold THEM hostage. I love this idea SO much. |
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Post by magellen on Aug 27, 2021 23:52:11 GMT
Call the non emergency line. They will send out somebody
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Post by katlaw on Aug 27, 2021 23:56:34 GMT
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Post by *Shannon on Aug 27, 2021 23:59:04 GMT
This is disgusting. I don't understand how people operate like this.
I'm so sorry you're having to deal with this.
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Post by katlady on Aug 28, 2021 0:00:18 GMT
Maybe start blasting them on social media. Post on their site, on the local news sites, etc. Twitter is usually good for this.
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Post by katlaw on Aug 28, 2021 0:00:48 GMT
5. Check Out MoveRescue.com. MoveRescue is a consumer assistance service aimed at stopping disreputable interstate movers. It’s backed by a network of U.S. law firms, along with moving companies United Van Lines and Mayflower. The service offers legal advice and general guidance to people who’ve been victims of hostage scams and other moving fraud. To get help, visit MoveRescue.com or call 888-368-7238. MoveRescue.com |
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Deleted
Posts: 0
Nov 23, 2024 19:47:57 GMT
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Post by Deleted on Aug 28, 2021 0:00:55 GMT
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Post by Zee on Aug 28, 2021 0:01:43 GMT
They won't come unless there's violence? Better send someone out because there's about to be! Start shooting. I'm only kind of kidding.
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