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Post by 950nancy on Jun 13, 2022 23:41:50 GMT
Patiently waiting for my PRE order to arrive. For some reason, I thought it was due in in May. Anyone get it? I have an order in at ACOT.
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Post by steakgoddess on Jun 14, 2022 2:36:00 GMT
It was supposed to start shipping to retailers the beginning of June, but we all got notices it was tied up and it would be delayed. It would start shipping to retailers June 20.
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Post by AussieMeg on Jun 14, 2022 10:38:33 GMT
I am hanging out for this to be available as a digital kit. It's so pretty! The first post on the CVS site said it was originally going to start shipping to retailers in late May. How frustrating that it's been delayed!
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Deleted
Posts: 0
Nov 7, 2024 17:33:57 GMT
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Post by Deleted on Jun 16, 2022 1:52:54 GMT
When I pre-ordered it last month from ACOT it stated June. I got an updated email last week that it will most likely be late June.
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Post by ScrapbookMyLife on Jun 27, 2022 2:39:02 GMT
I got an email for my preorder, still waiting for everything to arrive.
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pantsonfire
Drama Llama
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 6,194 
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Post by pantsonfire on Jun 27, 2022 2:59:47 GMT
Totally forgot about this thread. Started a new one asking.
Has anyone received a new update or know if CV has sent out product to retailers?
When I pre-ordered in early May, it said ETA June. With 4 days left...just curious on if any stores have new info.
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pantsonfire
Drama Llama
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 6,194
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Post by pantsonfire on Jun 27, 2022 3:07:55 GMT
So looks like Traci Reed got hers recently and another person got a shipment notice. So hopefully this week retailers get their shipments! 🤞🏻
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pantsonfire
Drama Llama
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 6,194
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Post by pantsonfire on Jun 29, 2022 15:17:00 GMT
Matt at ACOT any word on if A Cherry On Top's order has been shipped to you? Do you have an ETA for your warehouse?
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Matt at ACOT
Junior Member
Posts: 97
Mar 3, 2020 4:10:17 GMT
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Post by Matt at ACOT on Jun 29, 2022 21:58:39 GMT
Matt at ACOT any word on if A Cherry On Top's order has been shipped to you? Do you have an ETA for your warehouse? They sent me an update last night - everything is running behind due to products arriving late, but they are starting to get orders out now and they’re hoping to have ours ready to go by the end of the week. I’m hesitant to give a date until it’s on the way, but we’re probably looking at about two weeks or so before we can start shipping it out. |
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pantsonfire
Drama Llama
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 6,194
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Post by pantsonfire on Jun 29, 2022 22:04:33 GMT
Matt at ACOT any word on if A Cherry On Top's order has been shipped to you? Do you have an ETA for your warehouse? They sent me an update last night - everything is running behind due to products arriving late, but they are starting to get orders out now and they’re hoping to have ours ready to go by the end of the week. I’m hesitant to give a date until it’s on the way, but we’re probably looking at about two weeks or so before we can start shipping it out. Thanks for the update! |
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Post by melanieg on Jun 30, 2022 1:38:24 GMT
The LSS in Edmonton I shop at online, posted their stuff yesterday on their fb live update.
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Post by steakgoddess on Jun 30, 2022 16:27:43 GMT
The LSS in Edmonton I shop at online, posted their stuff yesterday on their fb live update. Yes! It’s starting to arrive! I got notice it cleared customs, so hopefully soon! |
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pantsonfire
Drama Llama
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 6,194
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Post by pantsonfire on Jul 15, 2022 13:58:52 GMT
I canceled my pre order. After getting lots of similar styled papers and embellishments in my Pink Fresh box, I figured I didn't need alllllllllll the flowers lol
I may pick up the 3x4 cards when it eventually comes in.
This is the longest I had ever had to wait for a pre order. And for a CV line to arrive.
I always feel bad when I cancel because they are a small business but it has been well over a month since it was to arrive.
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Post by ScrapbookMyLife on Jul 15, 2022 15:08:03 GMT
Still patiently waiting. Hopefully soon.
I was tempted to cancel because for the first time ever in all the years (since acot was stickers galore), I had terrible customer service, when I called about something in a couple-ish weeks ago.
But I decided to not let one staff member with terrible customer service skills ruin it for me. Plus, I really want the stuff in my pre-order.
In the future, if I need to call customer service about something I will NOT be dealing with Clint. Instead I will be asking for James, who has always provided excellent service when I've had to call in before, he is friendly and nice.
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Deleted
Posts: 0
Nov 7, 2024 17:33:57 GMT
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Post by Deleted on Jul 15, 2022 15:17:08 GMT
The order we placed for Scrapbook Generation is set to arrive Thursday. Once the shipment left Cocoa Vanilla, it sat in Sydney for over a week before it headed our way. International shipping is a whole different animal. We are excited to get the order…it was one of the biggest preorders ever for us.
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Matt at ACOT
Junior Member
Posts: 97
Mar 3, 2020 4:10:17 GMT
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Post by Matt at ACOT on Jul 15, 2022 18:11:24 GMT
We had a similar experience to Debbie - ours should be in early next week and we'll get pre-orders out ASAP. Thanks all for your patience. ScrapbookMyLife - sorry to hear about your poor CS experience. Please feel free to PM me if there's anything in particular we could have done better - I'd be happy to review with the team. |
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kitbop
Pearl Clutcher
Posts: 4,609
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Post by kitbop on Jul 15, 2022 20:29:46 GMT
Wow, I'm surprised at the US delays! I picked this up in person at my LSS on Tuesday. I was only planning to buy a little, but left with the collection pack, the puffy stickers and the ephemera  |
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Post by melanieg on Jul 15, 2022 23:01:41 GMT
Wow, I'm surprised at the US delays! I picked this up in person at my LSS on Tuesday. I was only planning to buy a little, but left with the collection pack, the puffy stickers and the ephemera Crazy that Canada had it 2 weeks ago and the US is still waiting. Its so pretty! Glad you got lots of it too  |
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Deleted
Posts: 0
Nov 7, 2024 17:33:57 GMT
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Post by Deleted on Jul 16, 2022 0:50:29 GMT
I spoke too soon! Most of our order arrived about 5 pm today...now just hoping that the rest of the boxes join their friends quickly! That is one plus of international shipping. Most of the time the shipment arrives sooner than the tracking indicates. It's always a happy surprise!
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Post by ScrapbookMyLife on Jul 16, 2022 1:10:29 GMT
We had a similar experience to Debbie - ours should be in early next week and we'll get pre-orders out ASAP. Thanks all for your patience. ScrapbookMyLife - sorry to hear about your poor CS experience. Please feel free to PM me if there's anything in particular we could have done better - I'd be happy to review with the team. Matt at Acot, Thank you! |
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Post by steakgoddess on Jul 16, 2022 3:30:03 GMT
I got mine super quick—but I’m sure I order way less than ACOT does. 😂 Maybe one day.
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Post by 950nancy on Jul 17, 2022 0:16:24 GMT
We had a similar experience to Debbie - ours should be in early next week and we'll get pre-orders out ASAP. Thanks all for your patience. ScrapbookMyLife - sorry to hear about your poor CS experience. Please feel free to PM me if there's anything in particular we could have done better - I'd be happy to review with the team. It's not like I don't have a room full of paper. I am just very excited for this line. So pretty for summer, for sure. |
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Post by KelleeM on Jul 17, 2022 16:01:10 GMT
We had a similar experience to Debbie - ours should be in early next week and we'll get pre-orders out ASAP. Thanks all for your patience. ScrapbookMyLife - sorry to hear about your poor CS experience. Please feel free to PM me if there's anything in particular we could have done better - I'd be happy to review with the team. It's not like I don't have a room full of paper. I am just very excited for this line. So pretty for summer, for sure. I’m with you. I was so excited that I ordered another collection pack and the floral die cuts from steakgoddess. Had I realized that it would take so long for ACOT to get theirs I wouldn’t have preordered. It was my first ever order with them. |
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Post by coloradocropper on Jul 17, 2022 16:07:30 GMT
I'm patiently waiting too. I know it will be worth the wait! ACOT has been my go to shopping site for a bit now. I'm sure they couldn't predict the delay.
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Post by ScrapbookMyLife on Jul 20, 2022 5:18:20 GMT
I got an email earlier, my order shipped today. Yay!
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Post by coloradocropper on Jul 20, 2022 20:41:41 GMT
mine did too!
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naby64
Drama Llama
Posts: 6,360
Member is Online
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Post by naby64 on Jul 21, 2022 18:10:33 GMT
I got mine today. I haven't had time to open and love on it yet.
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Post by ScrapbookMyLife on Jul 22, 2022 19:58:35 GMT
Mine arrived. Merry Christmas to me! I used Christmas money to make the purchase.  |
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Post by mikklynn on Jul 23, 2022 1:55:51 GMT
Mine arrived today from ACOT. If only I was home to see it!
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cbscrapper
Pearl Clutcher
Posts: 3,480
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Post by cbscrapper on Jul 23, 2022 2:28:42 GMT
I got mine today too!
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