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Post by MichyM on Sept 17, 2024 15:31:14 GMT
A coat/cape I’ve been coveting came back in stock last night. I got the email notification just before I turned put the lights so I quickly placed the order.
Murphy’s Law being what it is, this morning I opened my email to a message that the shop is having a site wide 30% off sale for the next two days. So frustrating! If it was just a top or pants it would be NBD, but on a coat the savings is substantial. And yes, I did just send a nice note to CS to see if they might be able to apply the discount to my order. 🤞🏻🤞🏻🤞🏻
How about you, what’s your Murphy’s Law is in play story?
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Tearisci
Pearl Clutcher
Posts: 3,253
Nov 6, 2018 16:34:30 GMT
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Post by Tearisci on Sept 17, 2024 15:40:23 GMT
Hoping they honor the new discount! I think most retailers do if an item goes on sale right after you bought it.
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breetheflea
Drama Llama
Posts: 6,591 
Location: PNW
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Post by breetheflea on Sept 17, 2024 15:43:02 GMT
Last spring I signed up dd for driver's ed during the summer, based all out vacations around not missing the class (3 nights a week) and dd went and got a summer job with evening hours, so couldn't take the class.
Who found the job listing, mentioned it to dd, and didn't realize she applied for it until she was hired? That would be me.
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3boysnme
Full Member
Posts: 405
Aug 1, 2023 13:28:26 GMT
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Post by 3boysnme on Sept 17, 2024 16:03:20 GMT
MichyM I hope they honor the discount for you too. But if they don't, think of it this way...at least you were able to order it finally. With the sale, it might go out of stock again. Most shops will honor it so crossing my fingers for you!
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3boysnme
Full Member
Posts: 405
Aug 1, 2023 13:28:26 GMT
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Post by 3boysnme on Sept 17, 2024 16:04:56 GMT
@breetheflea Sounds like something I would do!
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Post by bc2ca on Sept 17, 2024 16:16:02 GMT
I hope they apply the discount for you. My Murphy's Law truth is much more simple and I'm pretty sure I've mentioned it before. If I take 4 reusable bags into the grocery store, I will only need 3. If I take 3 bags in, I will need 4. Also, if I let DH set an appointment for me he will schedule it to interfere with my yoga class 100% of the time.  |
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Post by MichyM on Sept 17, 2024 16:47:58 GMT
Last spring I signed up dd for driver's ed during the summer, based all out vacations around not missing the class (3 nights a week) and dd went and got a summer job with evening hours, so couldn't take the class. Who found the job listing, mentioned it to dd, and didn't realize she applied for it until she was hired? That would be me. OMG, this is totally something I would do. Oops! |
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Post by MichyM on Sept 17, 2024 17:21:14 GMT
So I heard back, and this is their reply:
"Just a quick heads up! Unfortunately, we're unable to apply discounts to orders once they've been placed. We suggest holding onto your discount for your next purchase or you can always return your original order and buy your item(s) again with the discount code."
They also will not cancel the order. Boooo-hissss.
At their recommendation, I am tempted to place a second order and just return the first one (returns are free but shipping is not) when it arrives (savings is close to $100), would you do this?
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Post by lurker on Sept 17, 2024 17:27:13 GMT
Absolutely I would do that. Two can play that game.
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Post by questioning on Sept 17, 2024 17:27:34 GMT
MichyM $100 savings is worth the effort. Short sighted on their part, there's a cost to all parties and leaving you with a bad memory.
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Post by cmpeter on Sept 17, 2024 17:46:38 GMT
I would cancel and reorder for $100 bucks.
I’m surprised they won’t just refund the difference. That would be less expensive for them than processing 2 orders.
The sites I manage, we would refund you the discount amount if you called within 24 hours.
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PLurker
Prolific Pea
Posts: 9,840
Location: Behind the Cheddar Curtain
Jun 28, 2014 3:48:49 GMT
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Post by PLurker on Sept 17, 2024 17:54:42 GMT
Food for thought:
If you do not open a package and mark it refused/return to sender, no postage is necessary to return if it comes via USPS.
Tracking would still apply.
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Post by melanell on Sept 17, 2024 19:28:14 GMT
We're trying to repair a section of porch, DIY. First weekend we planned to work on it, it rained. Really rained, like flood watch rain, all day. 2nd weekend, rain--flood watch rain, again!  3rd weekend--sun! But DH hurt his back. 4th Weekend--yeah, you guessed it---rain. (Not flood watch, at least!  ) Then DH was sick, then we had one weekend with preset plans, and only after all of those weeks, have we finally been able to get work done the last 2 weekends, but sheesh, I thought there was a curse upon us for awhile there.  Meanwhile, all other warm-weather projects are waiting in line as we rapidly run out of warm weather. |
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breetheflea
Drama Llama
Posts: 6,591
Location: PNW
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Post by breetheflea on Sept 17, 2024 19:43:32 GMT
We're trying to repair a section of porch, DIY. First weekend we planned to work on it, it rained. Really rained, like flood watch rain, all day. 2nd weekend, rain--flood watch rain, again! 3rd weekend--sun! But DH hurt his back. 4th Weekend--yeah, you guessed it---rain. (Not flood watch, at least! ) Then DH was sick, then we had one weekend with preset plans, and only after all of those weeks, have we finally been able to get work done the last 2 weekends, but sheesh, I thought there was a curse upon us for awhile there. Meanwhile, all other warm-weather projects are waiting in line as we rapidly run out of warm weather. This is the story of my life... |
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Tearisci
Pearl Clutcher
Posts: 3,253
Nov 6, 2018 16:34:30 GMT
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Post by Tearisci on Sept 17, 2024 21:48:07 GMT
So I heard back, and this is their reply: "Just a quick heads up! Unfortunately, we're unable to apply discounts to orders once they've been placed. We suggest holding onto your discount for your next purchase or you can always return your original order and buy your item(s) again with the discount code."They also will not cancel the order. Boooo-hissss. At their recommendation, I am tempted to place a second order and just return the first one (returns are free but shipping is not) when it arrives (savings is close to $100), would you do this? 100%! |
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Post by peano on Sept 17, 2024 22:02:49 GMT
Ugh, that is bad customer service. I would absolutely return and reorder.
Mine is everything I like, meaning products, gets discontinued.
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Post by lisae on Sept 17, 2024 22:24:10 GMT
I'm sorry they didn't give you the discount. That's frustrating.
In sewing, I often run out of bobbin thread and have to wind a new bobbin when I have just a few inches left to sew on a project.
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Post by MichyM on Sept 18, 2024 0:44:09 GMT
I'm sorry they didn't give you the discount. That's frustrating. In sewing, I often run out of bobbin thread and have to wind a new bobbin when I have just a few inches left to sew on a project. Yes! This seems to always happen to me too! Also, if anyone is wondering, I did place a second order and will return the first. This is the first time I’ve ordered from this site. One my return has been received and credited back to my card I won’t visit them again. What a silly policy that is a waste of my time, their employee’s time, not to mention the waste of resources to send a second order and the return of the first one. There was less than 9 hours from the time of my order to the time on my email asking about the discount. Oh well 🤷🏼♀️ |
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Post by cmpeter on Sept 18, 2024 3:17:59 GMT
I experienced mine this afternoon.
If out running errands and I bring my water bottle, I won’t get thirsty. If I forget it at home I will be parched!
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Post by gar on Sept 18, 2024 6:39:58 GMT
I’m just off on holiday and the weather here in the south UK where I am, is glorious after a very iffy summer.
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Post by julieinsweden on Sept 18, 2024 21:06:22 GMT
But you will end up paying shipping 3 times. Once with the non discount. Twice with returning and a third time with the reorder. Is the shipping cheap enough to still be worth it.
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Post by bc2ca on Sept 18, 2024 21:33:41 GMT
I am so annoyed for you that they wouldn't credit/refund the price difference and can't believe they suggested returning/rebuying the item (which I would 100% do). Even if it the first order was packaged and the way, they could process a refund/repurchase transaction without having the actual item in hand.  Back in the day, when we had infants/toddlers, my sis and I were addicted to Baby Gap. The absolute best thing was they had a 2 week window of refunding the difference as prices dropped. Since the product line changed every 6-8 weeks we got pretty good at knowing when to buy to get some incredible deals. We only needed to bring in the receipt to get a refund processed. That's kind of my bench mark 20+ years later as to what I expect from a retailer. |
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Post by MichyM on Sept 19, 2024 4:03:32 GMT
But you will end up paying shipping 3 times. Once with the non discount. Twice with returning and a third time with the reorder. Is the shipping cheap enough to still be worth it. They charge $6 for shipping, and returns are free, so I only had to pay for shipping a second time. That said, they lost a brand new customer over it 🤷🏼♀️ |
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Post by MichyM on Sept 19, 2024 4:06:49 GMT
I am so annoyed for you that they wouldn't credit/refund the price difference and can't believe they suggested returning/rebuying the item (which I would 100% do). Even if it the first order was packaged and the way, they could process a refund/repurchase transaction without having the actual item in hand. Back in the day, when we had infants/toddlers, my sis and I were addicted to Baby Gap. The absolute best thing was they had a 2 week window of refunding the difference as prices dropped. Since the product line changed every 6-8 weeks we got pretty good at knowing when to buy to get some incredible deals. We only needed to bring in the receipt to get a refund processed. That's kind of my bench mark 20+ years later as to what I expect from a retailer. Ha! I am TERRIBLE about returns and avoid making them at almost all costs. I’ve been known to keep things I don’t want just to avoid making a return. That said, I will happily dance this return to UPS/USPS/FedEx or whatever shipping company they use. VERY happily 😎 |
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Post by vsimone on Sept 19, 2024 8:10:18 GMT
After years of dealing with slipped stitches and tension issues on my old sewing machine, I finally bit the bullet and bought a very nice, very expensive new one. A week later it started having exactly the same problem as the old one. After checking the manual I figured out that I had incorrectly threaded the new machine and fixed the problem. That got me wondering. I pulled out the old machine and manual (which I hadn't read for thirty years) and sure enough, I'd been missing a step in the threading process all these years. It now sews beautifully and there was really no need for me to spend $1500 on the new one!
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gsquaredmom
Pearl Clutcher
Posts: 4,097
Jun 26, 2014 17:43:22 GMT
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Post by gsquaredmom on Sept 19, 2024 8:35:40 GMT
So I heard back, and this is their reply: "Just a quick heads up! Unfortunately, we're unable to apply discounts to orders once they've been placed. We suggest holding onto your discount for your next purchase or you can always return your original order and buy your item(s) again with the discount code."They also will not cancel the order. Boooo-hissss. At their recommendation, I am tempted to place a second order and just return the first one (returns are free but shipping is not) when it arrives (savings is close to $100), would you do this? I often do this if returns are easy. Target is a great example of this. The return windows are long so if something is cheaper a month later I buy and return. |
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Post by mikklynn on Sept 19, 2024 13:47:37 GMT
So I heard back, and this is their reply: "Just a quick heads up! Unfortunately, we're unable to apply discounts to orders once they've been placed. We suggest holding onto your discount for your next purchase or you can always return your original order and buy your item(s) again with the discount code."They also will not cancel the order. Boooo-hissss. At their recommendation, I am tempted to place a second order and just return the first one (returns are free but shipping is not) when it arrives (savings is close to $100), would you do this? For $100, I would absolutely reorder and return the first order. Let them eat the cost of the return for their ridiculous inability to just issue a credit for the discount. |
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Post by MichyM on Sept 19, 2024 15:38:21 GMT
I’m just off on holiday and the weather here in the south UK where I am, is glorious after a very iffy summer. Where are you? Hopefully somewhere even sunnier! |
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Post by MichyM on Sept 19, 2024 15:39:27 GMT
After years of dealing with slipped stitches and tension issues on my old sewing machine, I finally bit the bullet and bought a very nice, very expensive new one. A week later it started having exactly the same problem as the old one. After checking the manual I figured out that I had incorrectly threaded the new machine and fixed the problem. That got me wondering. I pulled out the old machine and manual (which I hadn't read for thirty years) and sure enough, I'd been missing a step in the threading process all these years. It now sews beautifully and there was really no need for me to spend $1500 on the new one! Oh no! That is a $$$ Murphy’s Law thing 😕 |
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Post by gar on Sept 19, 2024 15:56:08 GMT
I’m just off on holiday and the weather here in the south UK where I am, is glorious after a very iffy summer. Where are you? Hopefully somewhere even sunnier! Yes I am, the Algarve 😊 |
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