breetheflea
Drama Llama
Posts: 6,588
Location: PNW
Jul 20, 2014 21:57:23 GMT
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Post by breetheflea on Oct 16, 2024 15:29:32 GMT
How long have you waited in the actual exam room for an appointment? Not the waiting area, where you can get up and leave, and see actual humans moving around. Yesterday, DD had an appointment with a dental surgeon, and while we were on time, checked in so fast we didn't even get to sit down, we still waited in the exam room for over two hours. There were no windows, no cell service, and by the time the appointment was over, the staff of the building had mostly gone home. No one ever came in to see if we were still alive until the doctor finally came in. This was the second appointment with this doctor, the first one last spring was even worse as we waited in the first waiting area for quite a while before being called back and then waited in the exam room for the apparently standard two hours. I would pick an appointment earlier in the day except with this doctor it's take this appointment time, or you're out of luck. At about the two-hour mark I opened the door, poked my head out, left the door open and considered wandering around until I found a human in case they'd forgotten we were in there, but then the doctor finally showed up. Next time I will bring three books instead of two, my earbuds, snacks, and something to do like knitting or cross stitch... Just curious if anyone has waited longer. I had a lot of time to think about this yesterday
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Gennifer
Drama Llama
Posts: 5,241
Jun 26, 2014 8:22:26 GMT
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Post by Gennifer on Oct 16, 2024 15:44:00 GMT
Whoa. I don’t think I’ve ever been in an exam room for more than like 15 minutes before having the doctor come in. That’s insane!
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 8,556
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Oct 16, 2024 15:47:57 GMT
That is freaking crazy. No way would I wait that long. Hell, if I'm in there for over 20 minutes I'll go find someone.
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CeeScraps
Pearl Clutcher
~~occupied entertaining my brain~~
Posts: 3,927
Jun 26, 2014 12:56:40 GMT
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Post by CeeScraps on Oct 16, 2024 15:49:57 GMT
That's insane! I always leave the door open. If they close it, I get up and open it again. I too believe it's a way to pacify clients because they are now not in the waiting room.
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Post by Merge on Oct 16, 2024 15:55:12 GMT
I had one where I waited well over an hour in a freezing cold room in nothing but a paper gown and underwear. I didn't go back there. If you as a physician can't be bothered to see that your office has basic time management skills and respects patients' time, how can I trust you to thoughtfully manage my healthcare?
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Post by revirdsuba99 on Oct 16, 2024 15:58:48 GMT
I had a friend who fell asleep, woke to an empty office.
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Post by nine on Oct 16, 2024 16:16:30 GMT
I waited a long time with my son who had his arm in a cast. We were waiting to have the cast tken off. I finally poked my head out the door and discovered everyone had gone home. There was one person in a back office. The lights were off. The front door was open so we left. I still regret not taking a computer…
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kelly8875
Pearl Clutcher
Posts: 4,441
Location: Lost in my supplies...
Oct 26, 2014 17:02:56 GMT
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Post by kelly8875 on Oct 16, 2024 16:25:30 GMT
20 minutes is my limit before I open the door to make myself known again. It always works. Back when my kids were younger and we'd use an urgent care more, i'd give it a little more time because I knew they were busy. A normal Dr office, with an appointment time, nope, I don't give them too long to make me wait. My family Dr is good about keeping us updated while waiting, letting us know if there are people ahead of us, or if something got them behind schedule.
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Post by disneypal on Oct 16, 2024 16:31:12 GMT
Most of the time, it is 10-30 minutes max. Once, at the doctor for a 4 pm appointment. I kept waiting and waiting and waiting and realized they HAD forgotten me - I poked my head out after about an hour and didn't see anyone, I walked down the hall and everyone was gone. I found a post it note and left a note on the monitor at the check in. Luckily, I didn't have problems getting out of the office. They called me the next day and was apologizing and apologizing & said they usually open all the doors before leaving to double check but no one that the day before. I don't how they forgot me but got me in right away the next day.
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Anita
Drama Llama
Posts: 5,727
Location: Kansas City -ish
Jun 27, 2014 2:38:58 GMT
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Post by Anita on Oct 16, 2024 16:40:16 GMT
I used to play that waiting game when I was young, but now they have 30 minutes until I get up and leave. I stop at the front and inform them that they need to reschedule my appointment and not to bill me for a visit they can't keep. I think I've only had that happen once.
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Post by monklady123 on Oct 16, 2024 17:38:37 GMT
I always try for the first appointment of the day, or another very early one, to avoid this problem. One time though I actually walked out. I was at the Lombardi Cancer Center (a big name in cancer research and treatment, so it was always very busy) waiting for my doctor who was also a big name and who was the director of the breast cancer center at Lombardi. I waited and waited and waited...I don't remember how long. I put my head out once and was told "he'll be with you shortly". Waited and waited some more. Then I got dressed and told them I was leaving.
Later that evening, after the center was closed, I had a phone call from the doctor -- the program director -- himself to apologize. Wow. He was a wonderful doctor, and just a kind person. He said there had been an emergency appointment that had to be squeezed in and he apologized again. I told him that I understood he was an oncologist and that if it had been me as the emergency I would have been relieved if he'd fit me in. None of that was a problem. I told him that the biggest issue was that no one had been in to say ANYTHING to me. Not to check in with me, not to explain what was going on, not to offer another appointment, nothing. He agreed, and said he was going to speak to the staff for the future. And he himself scheduled my next appointment while we were on the phone. lol
That's the only time it's ever happend to me thankfully. I have had to wait in the exam room for my retinologist for a bit longer than I might have liked, however mostly I schedule her first appointment of the day. But I don't mind waiting because I always take my Kindle. And I'm not waiting there while dressed only in some type of gown (at least at Lombardi they had cloth gowns that were big enough to cover everything). And I love her so much that I don't care about waiting...and I know one of the reasons I'm waiting is that she's busy explaining things to another patient in ordinary language that anyone can understand.
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Tearisci
Pearl Clutcher
Posts: 3,248
Nov 6, 2018 16:34:30 GMT
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Post by Tearisci on Oct 16, 2024 17:42:38 GMT
There's no way I would have waited for two hours. I think I'd definitely try and find a new doctor that was more appreciative of my time as well as theirs.
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Post by librarylady on Oct 16, 2024 19:09:13 GMT
I don't remember how long it was, but I finally opened the door and caught the doctor putting her coat on to leave. She then said she thought I had left. It was my last visit to that doctor ever.
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Post by padresfan619 on Oct 16, 2024 19:11:54 GMT
Last week I managed to snag a same day sick appointment for my son, he had an ear infection and I had to get him seen. We had the last appointment of the day and we waited almost a half hour in the exam room.
One time at one of his well checks before he was a year old we waited almost an hour to be seen. I could hear his pediatrician in the next room with some very, very anxious first time parents. I appreciated that she was so thorough with them but it was tough to keep a nearly naked 9 month old entertained in a cold room.
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Post by cadoodlebug on Oct 16, 2024 19:52:48 GMT
I've never waited over maybe 15 minutes or so. And if it's longer, the nurse usually pops in and lets me know it will be a few more minutes. That's why I always take a book to read when I have a doctor's appointment.
I always kid my audiologist that she waits until I'm at a really good part in my book when she comes out to get me!
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Post by ScrapbookMyLife on Oct 16, 2024 20:23:17 GMT
Usually no more than 20 minutes.
At the 30 minute mark, I would open the door all the way and stand in the doorway. I would ask/say to the first staff member passing by >> "I've been waiting in here for 30 minutes, do you know how much longer it will be?". Then I would continue to stand in the doorway.
Two hours?? Sounds like they forgot all about you.
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Post by hop2 on Oct 16, 2024 20:39:50 GMT
Longest? 3 hours. No i didn't go to that dr after that. Especially since he called me at work and berated me for leaving. After the 30 min wait in the waiting room I was taken to the exam room & then waited the 3 hours. I had to get back to work so I explained this to the staff and left. I was completely polite. The dr wasn’t even in the office yet. Apparently he was at the hospital comforting a family of a deceased patient and he felt the need to call me at work and berate me over leaving, that I should have waited and not wasted his time. I said that he was 3 1/2 hours after the appointment time and that it had been my time that was wasted, I told him I had to get back to work and hung up. I never went back. If he was a dr in the hospital even if he did spend 3 hours comforting family of a patient there was any number of staff who could have called his office & had the reschedule,
There was another time I walked out in a dr, he was 1.5 hours late and in the very next room bullshitting with a drug company rep. When I told the staff I was leaving I had to pick up my children, they had the gall to tell me he was tied up with an emergency. I said I was in the room next to him he’s not tied up with anything other than a drug company rep. Never went back there either. I don’t like being lied to.
Acceptable? 30 minutes TOPS without an impending emergency. A real emergency not a drug rep.
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Post by cindytred on Oct 16, 2024 20:40:50 GMT
I had that happen to me once but I enjoyed having some peace and quiet. The doctor was late (playing golf) and the nurse was beside herself with apologies at his lateness. She was mad too. She kept coming in and apologizing. As a teacher, coming straight from work, I found the quiet time soothing and was happy to sit there until they closed for the day, if necessary. I might have waited about an hour. At the time, it was just what I needed. LOL!
Cindy
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Post by bossymom on Oct 16, 2024 20:47:34 GMT
I would have left and found a new provider. Eff that. How much is their no show fee for patients?
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Rhondito
Pearl Clutcher
MississipPea
Posts: 4,853
Jun 25, 2014 19:33:19 GMT
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Post by Rhondito on Oct 16, 2024 21:10:35 GMT
There have been times I've waited over 2 hours for my neurologist. I don't like it, but she's so good I'll wait. It doesn't happen often anymore thankfully. I once waited well over an hour at my GYN's office, sitting in a paper gown. He'd been called to the hospital next door on an emergency and the staff kept me updated. I didn't mind - he was taking care of someone who needed him.
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peabay
Prolific Pea
Posts: 9,940
Jun 25, 2014 19:50:41 GMT
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Post by peabay on Oct 16, 2024 21:22:23 GMT
We left a pediatrics practice after they left us hanging in an exam room for an hour (after sitting in the waiting room for 1/2 hour). I had 4 kids, one of whom was really sick and we were all just sitting there. It was terrible. I finally grabbed the kids and walked out. They ran after us saying they could see us now and I said "get the kids' records together because our new practice will need them." I had been there for 10 years - and no one even called us afterwards to apologize, nothing! There was a mass exodus from that practice around that time - nice doctors but the practice was managed really, really poorly.
In your shoes? I totally would've thought I was forgotten about!
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Post by Basket1lady on Oct 16, 2024 21:26:22 GMT
When we were going through fertility treatments, the OBGYN would order in pizza if she was late and delivering a baby. Nice, but difficult if I was there over my lunch hour. My issue with that doctor was that her office could never remember that I was a fertility patient and not an OB patient. We moved and then I chose a doctor who just did fertility work.
But in the military, a 45 minute wait isn’t unusual. I could say that number of times that I just waited and waited. But I’ve also been the patient who put the doctor an hour behind schedule and I can’t tell you how grateful I was that she took the time to conference with a specialist.
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teddyw
Drama Llama
Posts: 7,159
Jun 29, 2014 1:56:04 GMT
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Post by teddyw on Oct 16, 2024 22:01:34 GMT
Last week I managed to snag a same day sick appointment for my son, he had an ear infection and I had to get him seen. We had the last appointment of the day and we waited almost a half hour in the exam room. One time at one of his well checks before he was a year old we waited almost an hour to be seen. I could hear his pediatrician in the next room with some very, very anxious first time parents. I appreciated that she was so thorough with them but it was tough to keep a nearly naked 9 month old entertained in a cold room. That’s asking a lot of a 9 month old. Usually pediatricians have no food or drink signs except bottles/breastfeeding. When my kids ere younger their ped had signs in every room that said if you’ve been waiting longer than 15 minutes please notify the front desk. I don’t remember esp long waits there. When I used to get my mammogram and physician follow-ups at the James Cancer hospital I’ve waited 8 hours once so he could do a biopsy that day. Now I take a chance and do my mammo & us at a satellite location. Even though I went to school there and worked there I don’t want to deal with their parking.
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Post by AussieMeg on Oct 16, 2024 23:02:22 GMT
Wow, two hours!! And I thought my wait was bad at the ophthalmologist last week.
I had to wait half an hour past my appointment time to be seen by the optometrist who did the normal eye tests. Then it was back to the waiting room to wait another half hour or so to see the specialist for the next round of tests.
I have learnt to always take my phone into the room when I have to to get a biopsy or BCC removal at the skin specialist. The first couple of times I had to lie on the bed in the treatment room, waiting 20+ minutes for the anaesthetic to kick in. Now I make sure I have my phone to keep myself occupied. I also have my Kindle app on my phone, so if I had no phone service, at least I'd be able to read a book.
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Post by crazy4scraps on Oct 17, 2024 1:05:33 GMT
I’ve had a few really long waits before, once over two hours which is insane. I didn’t have the option to reschedule in a timely way so I was stuck waiting.
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Post by lisae on Oct 17, 2024 1:29:45 GMT
I would never wait 2 hours before checking to see what was going on. I have had to wait as much as 1 1/2 hours for specialists but there was a reason (an emergency usually) and we were usually kept informed. Typical waits are 5 minutes with my GP to 30 minutes for this one specialist DH sees every year.
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kimi
Full Member
Posts: 221
Aug 11, 2020 21:47:04 GMT
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Post by kimi on Oct 17, 2024 1:48:39 GMT
My longest wait was 3 hours for an ophthalmologist. A typical visit was: Wait 1/2 hour in the waiting room. An optometrist then gets you, gives you a brief exam, then sends you to a backroom waiting room. There you wait another 1 - 2 hours while you hope that they didn't forget about you. When the ophthalmologist gets around to seeing you, he spends less than 5 minutes. I don't see this ophthalmologist anymore (he did my vision correction surgery over 15 years ago).
Sometimes my OB/Gyn is behind schedule cause he had to deliver a baby. I don't think I've waited more than an hour for him (he's been my doctor for over 30 years.)
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breetheflea
Drama Llama
Posts: 6,588
Location: PNW
Jul 20, 2014 21:57:23 GMT
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Post by breetheflea on Oct 17, 2024 2:01:39 GMT
The doctor in question only has non-surgery appointments every few weeks, so rescheduling would add months to dd's braces/orthodontist adventure... it's kind of one of those take the appointment they give you and reschedule everything else which is why I waited two hours.
Our regular doctors/medical/dentist is usually on time, give or take 10 minutes.
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Post by mammajamma on Oct 17, 2024 10:40:45 GMT
In 2010-2011 era, while pregnant with my daughter, I waited on my OB doctor multiple times for 2 hours, two times for 4 hours and once for 5 hours!! She was commonly known to have long wait times but when she was with you, she would stop the world and not rush you. All her patients wanted her to deliver their babies and not someone on call. So if you were there when she had a patient need her for labor, a nurse might come in and tell you she just went into a c-section or labor and ask if you wanted to wait. My husband went and fetched dinner one time and also got the doctor dinner. We didn’t leave her office until 8:30pm from an afternoon appointment.
As much as I loved that doctor, I couldn’t wait that long for during my son’s pregnancy, so I switched doctors. My daughter was 4 and I often needed a babysitter. The babysitters were college girls and they had other things to do that wait on me with an open schedule.
That doctor took a break from practicing for awhile. I imagine she had burnout because she gave her soul to her patients.
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RedSquirrelUK
Drama Llama
Posts: 6,920
Location: The UK's beautiful West Country
Aug 2, 2014 13:03:45 GMT
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Post by RedSquirrelUK on Oct 17, 2024 11:39:05 GMT
It sounds as if you have more space for waiting in the US. In UK hospitals and clinics there are the clinicians' rooms and the waiting room. We wait in the waiting room until they call or get us, then we have our consultation. At one appointment at my doctor's surgery, the receptionist hadn't told the doctor what I was there for (although I told the receptionist) and she ushered me back to the waiting area while she got the required equipment. I wasn't allowed to be left unaccompanied in her room.
Thinking about it, neither in Australia, Singapore or the UK have I ever been left in an exam room to wait for the clinician.
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