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Post by scrapnatya on Oct 11, 2015 20:51:44 GMT
She was beyond rude. I've never been to Shake Shack but it's like when you go to a packed food court(like Hershey Park)....you have to be eagle eyed and fast to get a table when a group departs. I would NEVER presume that there was a line.
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Deleted
Posts: 0
May 9, 2024 0:06:08 GMT
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Post by Deleted on Oct 11, 2015 20:57:42 GMT
I can't believe she would argue with you like that when you have a 70 year old woman with you. Isn't it common courtesy to give up your spot for elderly people?
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Post by ktdoesntscrap on Oct 11, 2015 21:07:03 GMT
The Steak & Shake here is a place where your are seated by the staff and you give your order to the staff who then serves you. At The counter, you order and take your food to go, not to one of their tables. If that is the same restaurant, then yes, you were out of line not waiting to be seated by staff. However based on what "wasn't said" in your OP, (you don't mention what the staff did or said) it's hard to say for sure! Lol! Did they say or do anything??? In any case, she was out of line making a scene and calling you names! The OP already confirmed it was a Steak Shak, not a Steak & Shake. Shake Shack... https://www.shakeshack.com just to be clear!
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Post by ktdoesntscrap on Oct 11, 2015 21:11:44 GMT
to the OP you were right. We were in a place like that in NYC this summer it had a big sign... asking people not to sit down until you get your food with a huge explanation about how it keeps the tables moving.
So the protocol is.. get food find seat... not grab a table away from a 70 year old lady who already has her food. Sheesh.
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Post by gritzi on Oct 11, 2015 21:22:16 GMT
I'm impressed that the group of teens complied with your request w/o getting b*tchy nasty! If there was no obvious line then you did fine. You took the initiative and found yourselves a table to eat. The yelling lady should have kept her mouth shut and politely accepted your table share invitation instead of making a rudeass out of herself!
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Post by Really Red on Oct 11, 2015 21:32:21 GMT
I've been to the Shake Shack in NYC and there was no line for seating. It was find your own.
You can't reason with crazy.
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Post by elinoah on Oct 11, 2015 21:33:18 GMT
I know, right? But the girls were super nice about the situation. So we can have hope for this teen generation! LOL If it had just been my sister and I, we would have just stood and eaten as best we could.
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Post by Delta Dawn on Oct 11, 2015 21:37:19 GMT
Well, I normally would not ask people to leave, but the girls were not eating and just playing on their phones, I asked them nicely and even suggested they go next door to the Barnes and Noble to stay dry. They were not upset at all. I just never get into altercations with people and probably would not have this time except I was just exhausted, my aunt was falling over and the woman just seemed nuts. The look on her daughters face seemed like maybe this was not the first time something happened. My sister just said that woman made a rule up in her mind and then got mad when no one followed it. But naturally it has bothered me for since then. Edited: This is a Shake Shak, not steak and shake, not waitresses, or being seated. Walk up to the counter and get your food type of place, like a 5 guys. That's it, exactly. Your sister hit the nail on the head. I think you took initiative in finding a seat, and even offered to share when she presented you with her problem. You solved her problem of not having a seat. So, clearly she just wanted to be mad. The medical/technical term is a "tantrum" and she clearly had one. I can't believe how ballsy people can be when that woman came over and chewed you out. Seriously.
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Post by maryland on Oct 11, 2015 22:06:51 GMT
party with senior citizen, that is eldery 70 year old tired lady, trumps any other party except one with two elderlay ladies. To me tha tis just plain oourtesy. EVEN IF the lady was sure your were bumping, you still trump her with the elderly lady. I agree (for elderly men and women).
My girls know to give up their seats for elderly men/women regardless of where they are (when they are not enough seats). And to them, anyone over 30 is elderly, so they once my daughter and her friend left Panera earlier than planned because 2 men in business suits were looking for a table and there were no empty tables.
I too am very impressed that a group of teen girls were so nice when you asked about using their table. When you think of the rude lady, instead think about the nice group of girls!
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loco coco
Pearl Clutcher
Posts: 2,662
Jun 26, 2014 16:15:45 GMT
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Post by loco coco on Oct 11, 2015 22:34:08 GMT
OP, I think you did the right thing. to the OP you were right. We were in a place like that in NYC this summer it had a big sign... asking people not to sit down until you get your food with a huge explanation about how it keeps the tables moving. So the protocol is.. get food find seat... not grab a table away from a 70 year old lady who already has her food. Sheesh. I love this protocol. We have a Jasons Deli here and it gets so packed. Some people grab a table as soon as they walk in and send 1 person to the line to order for all of them. We asked the manager to put a sign out like this because we couldn't find a seat when we had gotten our food and he said no. We havent been back since!
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Post by gmcwife1 on Oct 11, 2015 22:36:58 GMT
I know, right? But the girls were super nice about the situation. So we can have hope for this teen generation! LOL If it had just been my sister and I, we would have just stood and eaten as best we could. I work with teens often and find many of them much better behaved than many adults. That was very nice of the girls to give up their table. I wonder if a group of adults would have been asked and/or left as they were asked to.
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Post by holly on Oct 11, 2015 22:49:01 GMT
I've been to a Shake Shak in NYC and it was totally fend for yourself regarding finding a seat. We ended up sharing a table with others. That seems very popular there since seating is hard to acquire. She was very rude. Good on you for asking the girls to leave since they obviously weren't eating. If they were waiting for food, they would have told you so. There definitely is no line protocol there.
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Post by mymindseyedpea on Oct 12, 2015 1:01:26 GMT
I think this lady was just finding an outlet to vent about her built up anger her day caused. She found a far- fetched target that was good enough for her to do it at. I wouldn't take it personal regardless if there was a line or not.
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tincin
Drama Llama
Posts: 5,368
Jul 25, 2014 4:55:32 GMT
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Post by tincin on Oct 12, 2015 2:16:51 GMT
Sometimes I wonder if there is any civility left in this world. The approach makes all the difference. If the woman had approached you by saying excuse me, you probably didn't notice but there is a line for tables and you cut it, there wouldn't have been all that ugliness. Then when you offered to share the table she would have not been so embarrassed by her own behavior that she would have probably taken you up on the offer. A person can always get rude after they have been nice but it's a lot more difficult to be rude first and then be nice. I am not certain what the woman thought you should do but as far as I can see, you did more than expected by offering to share the table with her.
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Post by katlady on Oct 12, 2015 3:39:09 GMT
I agree with everyone else. She was rude!
I go to a local place where you order your food at the counter and they bring it to your table. They recently put up a sign that says to order first before saving a table. I haven't been there when they have been packed so I don't know how well the sign works.
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Post by papercrafteradvocate on Oct 13, 2015 21:00:13 GMT
The Steak & Shake here is a place where your are seated by the staff and you give your order to the staff who then serves you. At The counter, you order and take your food to go, not to one of their tables. If that is the same restaurant, then yes, you were out of line not waiting to be seated by staff. However based on what "wasn't said" in your OP, (you don't mention what the staff did or said) it's hard to say for sure! Lol! Did they say or do anything??? In any case, she was out of line making a scene and calling you names! It is not Steak and Shake. That is NOT the restaurant she named in the OP. Before you come out hand slapping you might read ALL that I wrote! I wrote IF it was the Same place, then.... I see that it was not, but my post still applies.
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marimoose
Pearl Clutcher
Posts: 3,282
Jul 22, 2014 2:10:14 GMT
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Post by marimoose on Oct 13, 2015 22:08:05 GMT
You asked someone sitting at a table to leave? Wow. I would normally think this too BUT if the restaurant were that busy and the girls were sitting with no food apparent, they may have been oblivious to the crowd. Yes, they can sit as long as they like but most wouldn't, out of pure courtesy for other people. It could be their youthfulness that made them unaware of the severe lack of seats.The girls could have said no, they could have been snippy but it never hurts to ask AND how you ask makes all the difference. If someone asks me politely, while smiling, I am the type who might have apologized that I was unaware of all the waiting people and graciously offered my table since I was done. I like to think it is treating others as I want to be treated too. As for the other lady, she is probably the lady who races over to the next line opening at the grocery store because she is entitled. I think there are great many people out there who for whatever reason believe they are entitled above all else. These are the same people who cut you off on the road and run red lights because it is their rules above all others. No regard for anyone but themselves. She could have observed and asked the girls herself thought I doubt she would have been polite so her request might not have gotten the same response. I am assuming the original poster was polite, just based on how she worded her entire post. AND she had an elderly aunt with her and in our society, I believe most of us were raised to respect our elders which includes offering a seat when possible. elinoah - I certainly wouldn't lose any sleep over this. There are nasty people out there that make you appreciate the kind ones that much more. You did nothing wrong and were far more accommodating than most would be.
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Post by kryssy on Oct 13, 2015 23:07:47 GMT
Is there an orderly line of cars in a packed parking lot, politely waiting for their turn at a parking space...?
Uh, no. You drive around, hoping the Parking Gods will smile on you and someone will pull out just as you're approaching the space.
Same thing in a packed, seat-yourself restaurant. First come, first served.
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