I just completed my annual Time Warner phone call...

I did this with AT&T last fall 3 seperate times and they never would lower my bill. They told me those rates are reserved for new customers. So I cancelled and went with a new company.

Neither Verizon nor Comcast gives two shits whether they retain customers. They only want new ones. When I called to cancel, there was no offer and I'll be switching back and forth between the two every year, apparently. I really only need internet now anyway.

I'm surprised this worked for you because anytime I ever tried this they didn't care and nice knowing ya lol

I am afraid that will be us in August. Part of me is tempted to go no cable but I like being able to watch stuff on a couple of channels I can't get elsewhere Up and Hallmark.

Of course I have been watching online today so not even cable. We have netflix and amazon prime. Looking at sling which is $20 a month and that's a just a couple of shows.

I make that annoying call every year too. I'm up front with them and just tell them "I'm not going to cancel, but I'm disappointed at how high my bill has gotten. Are there any promotions going on that can bring my bill back down to what I was paying a couple months ago?" And they find something and it's no big deal. Last year they didn't have many options for me and I had to downgrade my services to get my bill back to the $170 I wanted. I'll be calling again soon and I wonder what they may or may not do this year.

Just went through this with Comcast. So dumb. Our two year promotion ended. Our bill was $194, went up to $242, and after I called, it's now $108 for a year. I dropped the landline that we had, but other than that, have all the same Internet and cable services.

yep that is what I am doing.

I will just switch back and forth between att and charter

They do this because companies need to grow and show a profit margin to their stockholders. If everyone gets the introductory price profits wouldn't grow. In additional they are spending money growing their market share...AT&T is currently installing fiber optics in my neighborhood.. They are trying to stay ahead of Google. Now you would think all this increased competition would bring down prices. However they are spending so much money growing that pricea must stay high to pay for expansions. It's crazy. I know deregulations is so to be better for the consumer. I see it being better for competing companies, not for the everyday consumer. Unless we take into account job growth.

I am ready to pull the plug. Just going to get one Call the Midwife in and then I'll do it. Comcast is our carrier and our only choice. They will not budge and now neither will I. Getting my 15yo to figure out which is the best way to watch the news (what I will really miss) and then I'm going to take care of it. I'm slightly nervous, so I am happy to hear myshelly say she barely misses it.

This surprises me. I've been able to renegotiate my cable/ internet bundle with Comcast every year for the five years I've been with them.

What I find annoying is the cable/ Internet bundle is cheaper than just Internet, so we go with that but have never even hooked the box up. DH went to use the box after having it for about 2 years and it didn't work. It was for a specific sporting event and he had people over. He called Comcast. Apparently, the box disables if it's not been used after a certain amount of time, and they can't re-able (is that a word) for you. You must pay for a new box to be sent to you or pick one up in office duriag business hours. (This was not during business hours and the office isn't convienent to us.) we spoke with 3 diff reps and not one person could give us a valid reason for disabling a service we pay for and continuing to collect money for that service.

we discovered this a year ago and that stupid disabled box still sits here collecting dust.

We've been able to get Comcast (Xfinity) to work with us and my friend was also successful. I feel like our area might be exception to the rule when it comes to Comcast I better not jinx myself!

Once I called Direct TV and I was advised to cancel and have my husband get on the phone and request new service to get all the new perks. He wasn't free. So we called back later and the lady told me it was fraud , which she was right but their own reps told us to do that.

It's just about easier to switch carriers than go through all that! And I really don't even mind switching, honestly. It's all the same to me. I just want the internet. Comcast gave me very basic cable and HBO along with my internet for a great price, but if they won't continue, I'll go back to Verizon. I've got the setup for both companies installed now.

ETA I'd rather have a pap smear than sit on the phone on hold for 45 min multiple times trying to get an American on the phone. Talk about Mission: Impossible!

I threaten all the time to cut the cable, but according to the cable company that would save me exactly $20/month. By the time I sorted out the costs for the add ons like Hulu and whatever, it would end up costing me WAY more than through the cable company.

I call them, them being Brighthouse, every couple of months and talk to them about what their best deals are. They are really good about changing things around if there is something cheaper or letting me know what isn't available. I don't have a lot of bells and whistles (no DVR or premium channels) but I do have an HD box and almost every conceivable channels outside of the premiums ones, pretty fast internet and a phone and pay about $120 a month.