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Post by bc2ca on Oct 26, 2016 4:01:20 GMT
Ugh, DH has lost the key for our mailbox. I've been on the USPS site trying to figure out how to get a replacement key but haven't found what I'm looking for (how long will it take & how much will it cost), so I'm adding a trip to the post office to tomorrow's schedule.
I have at least 2 days mail sitting in our box right now and need to stop delivery until I can get in. Anyone been there/done that who can give me an idea how long it will take?
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Post by freecharlie on Oct 26, 2016 4:05:48 GMT
Ugh, that sucks. We have two keys, so even when one of us misplaced one, we always had a second.
When you go to the PO, can they put a hold on your mail and then you go pick it up?
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PLurker
Prolific Pea
Posts: 9,730
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Jun 28, 2014 3:48:49 GMT
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Post by PLurker on Oct 26, 2016 4:14:58 GMT
A PO Box at the post office, curbside or apartment complex or something like that? PO Box at post office you can just buy a new key and can get mail with identification. If apartment complex or such, I would start with management there first as they often own/manage the boxes.
If unsure, call first and save yourself a trip.
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Post by bc2ca on Oct 26, 2016 4:22:25 GMT
A PO Box at the post office, curbside or apartment complex or something like that? PO Box at post office you can just buy a new key and can get mail with identification. If apartment complex or such, I would start with management there first as they often own/manage the boxes. If unsure, call first and save yourself a trip. It's a neigborhood cluster box in a single family home subdivision. Our neighbor told DH we could get a replacement key from the PO, but the more I'm researching the more it looks like we have to get a locksmith to change the lock ourselves. I definitely have to go and place a hold on our delivery until I get it sorted, so will be stopping at the PO tomorrow. SaveSave
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Post by bc2ca on Oct 26, 2016 4:24:20 GMT
Ugh, that sucks. We have two keys, so even when one of us misplaced one, we always had a second. When you go to the PO, can they put a hold on your mail and then you go pick it up? Unfortunately we only inherited one key from the previous owners and it isn't supposed to leave the house. I will be putting a hold on the mail until we get it sorted and hoping they can pull whatever is already delivered for me. SaveSave
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Post by Eddie-n-Harley on Oct 26, 2016 4:27:19 GMT
A PO Box at the post office, curbside or apartment complex or something like that? PO Box at post office you can just buy a new key and can get mail with identification. If apartment complex or such, I would start with management there first as they often own/manage the boxes. If unsure, call first and save yourself a trip. It's a neigborhood cluster box in a single family home subdivision. Our neighbor told DH we could get a replacement key from the PO, but the more I'm researching the more it looks like we have to get a locksmith to change the lock ourselves. I definitely have to go and place a hold on our delivery until I get it sorted, so will be stopping at the PO tomorrow. SaveSaveIt looks like it depends on whether the USPS owns the cluster box or not: General Information
A Cluster Box is a centralized unit of more than (8) individually locked compartments for the delivery and collection of mail. This unit has been previously referred to as both a Neighborhood Delivery Collection Box Unit (NDCBU) and Cluster Box Unit (CBU). Cluster Box Keys?
-Privately Owned --If the mailbox is for a house, condo, apartment or other physical residence, customers make arrangements to pick up the mailbox key(s) from the owner, manager or prior resident when they move in. The builder or property owner is responsible for providing lock and key service for privately owned cluster boxes. -USPS Cluster Box --The Postal Service is responsible for providing every customer a compartment lock and three (3) keys to his or her postal-owned Cluster Box Unit (CBU). --No key deposits are required and customers may duplicate their keys at no expense to the Postal Service. --The Postal Service keeps no duplicate keys and if the customer loses all the keys, the Postal Service will have to install a new lock and issue a new set of keys at the customer's expense. --Customers should return all compartment keys to the Post Office when they move from their residence. When a customer moves, the Post Office will change the lock before reissuing the compartment. The new customer is not charged for the first lock and keys even though the Postal Service replaced it.
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Post by bc2ca on Oct 26, 2016 4:37:27 GMT
It's a neigborhood cluster box in a single family home subdivision. Our neighbor told DH we could get a replacement key from the PO, but the more I'm researching the more it looks like we have to get a locksmith to change the lock ourselves. I definitely have to go and place a hold on our delivery until I get it sorted, so will be stopping at the PO tomorrow. SaveSaveIt looks like it depends on whether the USPS owns the cluster box or not: General Information
A Cluster Box is a centralized unit of more than (8) individually locked compartments for the delivery and collection of mail. This unit has been previously referred to as both a Neighborhood Delivery Collection Box Unit (NDCBU) and Cluster Box Unit (CBU). Cluster Box Keys?
-Privately Owned --If the mailbox is for a house, condo, apartment or other physical residence, customers make arrangements to pick up the mailbox key(s) from the owner, manager or prior resident when they move in. The builder or property owner is responsible for providing lock and key service for privately owned cluster boxes. -USPS Cluster Box --The Postal Service is responsible for providing every customer a compartment lock and three (3) keys to his or her postal-owned Cluster Box Unit (CBU). --No key deposits are required and customers may duplicate their keys at no expense to the Postal Service. --The Postal Service keeps no duplicate keys and if the customer loses all the keys, the Postal Service will have to install a new lock and issue a new set of keys at the customer's expense. --Customers should return all compartment keys to the Post Office when they move from their residence. When a customer moves, the Post Office will change the lock before reissuing the compartment. The new customer is not charged for the first lock and keys even though the Postal Service replaced it. Thanks . My feeling right now is that the USPS doesn't own the box as we never dealt with them when we bought the house, so it looks like I'll be contacting a locksmith after confirming with USPS. DH wants me to wait on the locksmith until he checks a few more places for the key. SaveSave
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FurryP
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Jun 26, 2014 19:58:26 GMT
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Post by FurryP on Oct 26, 2016 5:06:10 GMT
Thanks . My feeling right now is that the USPS doesn't own the box as we never dealt with them when we bought the house, so it looks like I'll be contacting a locksmith after confirming with USPS. DH wants me to wait on the locksmith until he checks a few more places for the key. Well you know he will find the key right after the locksmith leaves, right?
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