Interesting Tidbits from a Supposed Two Peas Staff Memeber

They should have been nipping that crap long, long ago.
That's on them.

But I will agree with you, there were some crazy, petty bitches in there that took their crap waaaaay to far.

It takes two to tango.

I agree with Compwalla. I am sure the forums, esp. the NSBR was a pain in the ass for them. And the Whites were under no obligation to anyone to give the peas advance notice of closing the business and the boards. Some of the peas lost their damn minds when it closed, I can understand the upset, but some was OTT. It was sad to see a community go away and it was a relief to have this place take its place.

I think inkedup and papercrafteradvocate are jeff and kristina. They are a bit too rabid in their defense of 2peas. .

Then they probably should have stayed on it from the beginning instead of just letting it have its own life. Can't shut the gate after the horse is out. Well you can... but what's the point in that?

Not investing anything, other than pointing out that many, MANY of what has been said is not all true or was even said to begin with! For example, it is certainly not a true statement that 2peas "had nothing but contempt for the people who supported them". Not every order that shipped from 2peas was messed up, not every pea who belonged to the message boards had a bad experience there.  

I would say that these others who are STILL trying to kick them while they are down, trying to move on with their lives, are the ones who are overly invested in their whereabouts and doings, there was a thread posted by another member here, ripping down a new venture that KW has embarked on with her DD.

Why, if you or whomever was slighted by the Two Peas founders and management, make your complaint and if you were not satisfied, move on-speak with your dollars and take your business elsewhere if it were always true that they were nothing but "shit business practices and contempt for their supporters?"  Instead, you/general you took to the message boards, used their boards for free, did not shop them, complained/crated drama when you did not have a dog in the fight, and were out (and still are) for blood! 

Two peas has closed. They did so with as little drama and fanfare from their side, they closed as any other business would, but that even was not good enough for those who hated them and wished them the worst or as you put it "the people who ran the Peas who should be handslapped and more".   Exactly WHAT do they deserve?  I don't think that they deserve the levels of nasty and vitriol that others have posted here and back on the peas. especially  knowing that quite a bit of it is either not true at all or exaggerated. For some to wish them even MORE ill will now, knowing that they are no longer, is just messed up and overly invested.

The continued smack downs reeks like one little kid on the playground circled by the the entire school, who is being kicked and hit over and over by each school kid, whether they know the people or not.

Yes, I get that sometimes there were unpopular decisions made by the owners that had the peas scratching their heads or going all out postal. Take the infamous "I did not get my Free 6x6 paper pad with my order"  The member took to the message boards to air that issue, Matt responded with a very reasonable and professional explanation of the limited quantities, as well as the offer for free/discount on her next order (a nice customer service offer when the person was not entitled to the pad per the limited quantities of when the order was placed because the others prior to her had exhausted the free supply) and that went into vapid, nastyville with many members taking management to task, insulting the management on their own boards.  I get that some who met KW in person though of her as a bitch or uppity--that still does not earn her the title that she held all their customers in contempt! And that is even a stretch--a few--less than a dozen who said they met her and thought her to be a bitch and even posted that on their own boards!!!!!!!!  I think that sometimes people's expectations of another who is a leader (won't use the word celeb) of a company when they meet them at an event or in public are more than what is realistic or real. Pretty much, by what I have read on message boards most all those leaders/owners have been called uppity or a bitch at some time (Becky H. Heidi S. Jennifer McG. DD, and many others).   What do you expect? These people to become your instant BFF's? Fawn all over you? Sign autographs? I have been there and seen some of these customers practically attack the owners--one woman almost tackled TH by trying to get at him to hug him! Maybe, just maybe they have been inundated with people all day long and a few got them at a down moment, got caught off guard,  maybe they are socially awkward to begin with! There is an expectation for them to be "on" all the time and be perfectly poised and perfectly pleasant and answer everything in a way that satisfies anyone and everyone with every single request.  Can you do that??  What I see here is that it is NEVER the members fault for anything, even when they get it wrong, it is always the big bad business owner.  

I don't think that they were perfect. I don't think that they did everything right all the time.  But what I am saying is that for 15 years, they did not get it ALL wrong and that they were not some devil put on Earth evil people as some would have you believe. 


I was a member of 2peas since it started.  I ordered as well as participated on the message boards, I was an over 10,000 post poster.  I had questions for the powers that be at 2peas and every single time was treated kindly and respectfully by whomever I contacted (Melypea, Matt, geekpea, Jamie...)  I am not, nor was an employee or affiliated with them in any way other than being a member of their community. During those 15 years, any ugly, drama, nasty vitriol that I witnessed was by the members of the community and not the management.  

So Kristina did not elude to revealing credit card info and other personal information?

I would agree that Melypea was kind and respectful. The others? Meh.

ETA: I don't know why it won't let me delete out grinning cat.

I agree, cindyupnorth.  I think Matt was trying to explain some of the forces that caused Two Peas to close.  I never got that he was blaming NSRB for the fact that Two Peas closed.

As for the accusation that I am Jeff or Kristina, all I can say is that you are wrong.  I was a long time Two Peas customer and, as a business owner, I think I feel a lot more compassion for the Whites than most of you do.  I look at the closing of their store as something that was probably very difficult for them emotionally and financially.  I don't take joy in the closing of a place that provided me with education and community for over a decade.

My husband and I own two restaurant and cooking supply stores.  We had one customer who believed she was our most important customer and that she, in her words, "spent more with us than anyone else."  (She was wrong.)  She was a good customer in terms of sales, but she was also very demanding and difficult.  Any purchase from her required hours and hours of our sales' associates times - multiple calls, visits and she ALWAYS demanded a discount.  She returned about half of what she bought because of one negligible complaint or another.  Long story short:  this woman thought she was far more valuable to our business than she actually was.  She was a huge PITA and we did our best to treat her respectfully and graciously no matter how entitled or rudely she behaved.  We didn't make much from sales to her after you factored in the time she took from our staff and the fact that she returned at least half of what she bought.

One day, she wanted to return an item to us that she had not purchased at our store.  My manager called me and I had to come down to the store because this lady flat out refused to leave until we returned her money.  I explained that we didn't carry that product and that we couldn't give her money back because of that.  She felt like we should give her the money back because she had supposedly spent so much money in our store.  She acknowledged that she didn't buy the item at our store, but she felt we owed her because she had been such a "good" (in her mind) customer over the years.  Talk about huge, clanking balls.  This woman trashed us three ways to Sunday in every venue possible.  She went on Yelp, she went on our FB page, she would come in to the shop ONLY to loudly complain about the situation to other shoppers.  Fortunately, our good reputation by far outweighed her complaints and our business wasn't really negatively affected by this woman.

I know what it's like to be in Matt's (and yes, Kristina and Jeff's) shoes.  It's not fun, let me tell you.  Some people just cannot be made happy.  They believe that the customer is always right, no matter how they behave.  I see that attitude a lot here, toward Two Peas, and it bothers me.

But no, I am not one of the Whites and I am not in any way affiliated with them.  Just a small business owner who has compassion for a family that lost their business.  Who knows how this has affected their lives?  

Inked UP I could kiss you right now! You have said exactly what I have been trying to convey, just more eloquently than I have! LOL.

THANK YOU for your perspective and words, they are just what I thought too, when I read Matt's explanation.

Ok, ok Kristina. Give it a rest You now have something positive to do with your dd, so go on and live your life. Who cares what the peas say?

Your rabid defense of all things Jeff and Kristina is OTT. Carry in with your life. Why waste energy on this?

So wenchie, everyone who cannot call the Whites trash, bitchy, the devil must be them right?   You have it so wrong, so very wrong. Not only am I not Kristina, but if you are ScrapWench, you and I bantered (agreeably so) many, many times on the old message board.    There is no rabid defense that I am presenting either, and I am not the one who has been over the top, and find your "Why waste energy  on this?" absolutely funny because of the entire thread.  Why not ask those who are slamming them why they are wasting their energy on it?  I am only presenting part of it.  I find it funny too that not one person that was a pea would admit to any responsibility of bad behavior either.  Y'all are perfect angels, innocent victims.  

I laugh. every. time.