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Post by sleepingbooty on Mar 13, 2020 14:18:01 GMT
Received my orders and WRONG, WRONG, WRONG! An entire order was missed in the combined shipping process, including my SWAG bag and Disney stamp. I am so pissed! I hope your message to CS is taken into account quickly because they just released some extra swag bags. Here's to hoping Kelly didn't simply release the ones she kept back for missing/damaged orders before everyone got their package! Fingers crossed for you. Gah, not feeling reassured about my own order now. It's still in the US at the moment so I doubt it'll be delivered before the end of next week at this stage... It'll be a long wait.
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pancakes
Pearl Clutcher
Posts: 4,993
Feb 4, 2015 6:49:53 GMT
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Post by pancakes on Mar 13, 2020 17:28:40 GMT
I’m excited about the sale but also potentially not going to buy anything at all due to all the fulfillment issues.
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Post by ghislaine on Mar 13, 2020 17:47:50 GMT
Mine arrived yesterday, all present and accounted for.
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Post by mrsshampoo on Mar 13, 2020 18:19:45 GMT
Received my orders and WRONG, WRONG, WRONG! An entire order was missed in the combined shipping process, including my SWAG bag and Disney stamp. I am so pissed! I hope your message to CS is taken into account quickly because they just released some extra swag bags. Here's to hoping Kelly didn't simply release the ones she kept back for missing/damaged orders before everyone got their package! Fingers crossed for you. Gah, not feeling reassured about my own order now. It's still in the US at the moment so I doubt it'll be delivered before the end of next week at this stage... It'll be a long wait. I almost rebought the kit to take it out of inventory, but I didn’t think I needed too, b/c it never warned me that inventory was low (ex: 1 left in stock), and now it is sold out. I am sure these were the hold backs and now I am out of luck. Still no word from customer service. I will give them a little bit to respond before filing a claim. I am over it.
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Post by sleepingbooty on Mar 13, 2020 18:28:49 GMT
I almost rebought the kit to take it out of inventory, but I didn’t think I needed too, b/c it never warned me that inventory was low (ex: 1 left in stock), and now it is sold out. I am sure these were the hold backs and now I am out of luck. Still no word from customer service. I will give them a little bit to respond before filing a claim. I am over it. ARGH! I feel for you. This is just frustrating. It's been years of playing Russian roulette with Kelly's logistics and CS. It would've been nice to end the adventure on a sweet note. I hope KP's held back some kits for the international orders. I doubt anyone international has had theirs yet! Mine just got processed in the International hub of San Francisco. If she has some grab bags for internationals, you might be able to score one. Fingers crossed real tight for you!
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Post by cumber1137 on Mar 13, 2020 18:44:59 GMT
March 28: digital files from past product releases will be available in the shop. While I can't promise every single one of the stamp sets or kit cards ever released, it will be the majority of them from over the years.
I'm excited to buy a bunch of digitals!
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Post by amidwestkingdom on Mar 13, 2020 19:41:40 GMT
I have to say that she has been knocking it out the park with designs these past few kits and since I am home for the foreseeable future due to the University closing down, I can work remotely, binge old KP and memory keep (Gotta find an upside to COVID-19).
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Post by sleepingbooty on Mar 13, 2020 19:49:24 GMT
Talk to me about the All The Feels project kit (October 2019): flair instead of 4x6 cards is a big nope but I still love the designs and colours so what do those who got it think? Is the "plum" alpha actually Cabernet in the sticker section? The stamp looks super versatile and easy to use: can you confirm? Are the B-sides in the same colour scheme or black and white? Basically, talk me into ordering it.
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pancakes
Pearl Clutcher
Posts: 4,993
Feb 4, 2015 6:49:53 GMT
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Post by pancakes on Mar 13, 2020 22:20:06 GMT
Talk to me about the All The Feels project kit (October 2019): flair instead of 4x6 cards is a big nope but I still love the designs and colours so what do those who got it think? Is the "plum" alpha actually Cabernet in the sticker section? The stamp looks super versatile and easy to use: can you confirm? Are the B-sides in the same colour scheme or black and white? Basically, talk me into ordering it. I personally am not a huge fan of the stamp, but if you think you'll use it, then don't let my opinion stop you! The B-sides are in the same color scheme, but it's more like white backgrounds with colored designs (versus colored backgrounds). I can't personally vouch for whether or not the alpha is the same as the cabernet option, but it looks pretty darn close — comparing the kit alpha in person to the cabernet alpha on my screen.
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Post by sleepingbooty on Mar 13, 2020 23:57:06 GMT
The B-sides are in the same color scheme, but it's more like white backgrounds with colored designs (versus colored backgrounds). I can't personally vouch for whether or not the alpha is the same as the cabernet option, but it looks pretty darn close — comparing the kit alpha in person to the cabernet alpha on my screen. Thanks for the detailed info, pancakes! Good to know Cabernet is likely the (very likely) right match so I can get some extra sheets! I think I'm going to add this kit to my must-haves. Despite the lack of 4x6, I think I'll be happy using this kit, especially if there are some lighter/white-based B-sides.
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Post by amidwestkingdom on Mar 14, 2020 2:17:07 GMT
The B-sides are in the same color scheme, but it's more like white backgrounds with colored designs (versus colored backgrounds). I can't personally vouch for whether or not the alpha is the same as the cabernet option, but it looks pretty darn close — comparing the kit alpha in person to the cabernet alpha on my screen. Thanks for the detailed info, pancakes ! Good to know Cabernet is likely the (very likely) right match so I can get some extra sheets! I think I'm going to add this kit to my must-haves. Despite the lack of 4x6, I think I'll be happy using this kit, especially if there are some lighter/white-based B-sides. I love this kit and the stamp, I don't think you'll be disappointed. I ordered extras of this beautiful alpha sheet too.
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Post by hop2 on Mar 14, 2020 13:48:56 GMT
I think guest designing will be good for her - gives her a chance to create kits without the worrying about logistics and other business hassles. Just as long as she doesn't go back to designing for SC or AE! I might be coerced into the stamp sub at SC if she did that regularly
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Post by mrssch on Mar 14, 2020 16:57:16 GMT
I’ve a list of all the KP kits, stamps, and digital’s I’ve ever purchased. I want to be ready to place my orders during the final sales
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mich5481
Pearl Clutcher
Posts: 2,622
Member is Online
Oct 2, 2017 23:20:46 GMT
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Post by mich5481 on Mar 14, 2020 17:19:10 GMT
Picked up my order from the post office today. I'm missing my alphabet grab bag. 😢
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nicolep
Drama Llama
Posts: 7,081
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Mar 14, 2020 17:42:32 GMT
Ok, I really do not understand these careless (and unacceptable IMO) screw-ups!! I'm so sorry to thosewho are missing items.
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Post by sleepingbooty on Mar 14, 2020 18:06:46 GMT
Ok, I really do not understand these careless (and unacceptable IMO) screw-ups!! I'm so sorry to thosewho are missing items. I've had issues with KP's shop since 2016 so it's really hard to understand how the problem hasn't been solved since... Hoping everyone gets their stuff in the end.
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Post by cynipidae17 on Mar 14, 2020 19:53:51 GMT
My order was missing the Disney bag. I don’t know if my timing was awesome or what because I got a response almost immediately.
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Post by sleepingbooty on Mar 14, 2020 20:15:56 GMT
My order was missing the Disney bag. I don’t know if my timing was awesome or what because I got a response almost immediately. Did they send out a replacement?
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Post by cynipidae17 on Mar 14, 2020 21:35:09 GMT
My order was missing the Disney bag. I don’t know if my timing was awesome or what because I got a response almost immediately. Did they send out a replacement? They did! I got it today!
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Post by mrsshampoo on Mar 14, 2020 21:55:15 GMT
My order was missing the Disney bag. I don’t know if my timing was awesome or what because I got a response almost immediately. When did you email? I emailed early Friday morning during their “business hours” and didn’t receive any acknowledgement. Because of my previous Black Friday experience with zero response, I have already started the PayPal process (dispute). It’ll go to a claim on Monday when it has been 24 “business” hours without acknowledgement. I may be a horrible customer, but PayPal gives the seller two weeks for a response, and I didn’t want to wait another month for refund or product. Sorry KP, but I don’t feel like giving you another interest free loan.
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nicolep
Drama Llama
Posts: 7,081
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Mar 14, 2020 22:30:49 GMT
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Post by sleepingbooty on Mar 14, 2020 22:41:47 GMT
Oh my, nicolep! Are you kidding me? THANK YOU SO MUCH. Can't believe you photographed everything for moi. *slips "Feeling thankful" card from the kit in a pocket* Loving the neutral-ish B-sides and that some of these cards are actually December/Christmas-appropriate. The alpha is definitely Cabernet! Yah, I *need* this. Mind 100% made up. You and dawnnikol rock for helping me with KP kit/swag bag pictures this week!
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Post by cynipidae17 on Mar 15, 2020 1:31:11 GMT
My order was missing the Disney bag. I don’t know if my timing was awesome or what because I got a response almost immediately. When did you email? I emailed early Friday morning during their “business hours” and didn’t receive any acknowledgement. Because of my previous Black Friday experience with zero response, I have already started the PayPal process (dispute). It’ll go to a claim on Monday when it has been 24 “business” hours without acknowledgement. I may be a horrible customer, but PayPal gives the seller two weeks for a response, and I didn’t want to wait another month for refund or product. Sorry KP, but I don’t feel like giving you another interest free loan. fd I contacted them Thursday afternoon
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ComplicatedLady
Pearl Clutcher
Posts: 3,038
Location: Valley of the Sun
Jul 26, 2014 21:02:07 GMT
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Post by ComplicatedLady on Mar 15, 2020 3:29:51 GMT
Oh my, nicolep ! Are you kidding me? THANK YOU SO MUCH. Can't believe you photographed everything for moi. *slips "Feeling thankful" card from the kit in a pocket* Loving the neutral-ish B-sides and that some of these cards are actually December/Christmas-appropriate. The alpha is definitely Cabernet! Yah, I *need* this. Mind 100% made up. You and dawnnikol rock for helping me with KP kit/swag bag pictures this week! You totally need it. That Cabernet/Burgundy/ maroon color is amazing. Along with the teal-y blue color—the kit is one of my favorites.
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Post by caspad on Mar 15, 2020 15:26:05 GMT
Talk to me about the All The Feels project kit (October 2019): flair instead of 4x6 cards is a big nope but I still love the designs and colours so what do those who got it think? Is the "plum" alpha actually Cabernet in the sticker section? The stamp looks super versatile and easy to use: can you confirm? Are the B-sides in the same colour scheme or black and white? Basically, talk me into ordering it. :grin: I didn't love the stamp and labels so I bought just the digital printables and the cabernet stickers. The color scheme is fresh for autumn, but then I'm a purple fan. I received a few of the cards in the latest 3x4 grab bag which was neat to have the B sides. mrsshampoo I hope they resolve your order issue quickly!
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Post by sleepingbooty on Mar 15, 2020 21:23:24 GMT
I received a few of the cards in the latest 3x4 grab bag which was neat to have the B sides. Well well well, caspad. Anything extra interesting in your 3x4 grab bag? Asking for a friend... (did she include anything from the Christmas kits by chance?)
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Post by caspad on Mar 16, 2020 16:43:02 GMT
sleepingbooty I haven't been a KP subscriber for a few years so the grab bag was all new to me! After doing some research, I got the Nordstrom-esque print from Spread Joy, the tree card from Top Ten and quite a few cards from the December Hello Weekend kit.
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Deleted
Posts: 0
Jun 15, 2024 6:06:35 GMT
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Post by Deleted on Mar 17, 2020 2:47:00 GMT
sleepingbooty the only cards I spotted that were winter/Xmas themed in my grab bag came from the llp oh deer kit
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Post by sleepingbooty on Mar 17, 2020 8:29:03 GMT
Thanks caspad @northrigg ! Sounds like you two scored amazing, fresh product. Can't wait to see what I got. Oh Deer is a kit on my birthday sale list so I'd very happily have a few cards in my mystery 3x4 card set. My package has just arrived in France but in just 3h, we are going on national lockdown so I'm not sure how heavily the postal services will be affected and slow down. And whether they collect taxes on my purchase, eep!
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Post by needtime2scrap on Mar 17, 2020 12:30:58 GMT
Got my KP order, the stamp set I got on sale apparently had a mistake but the corrected stamp (albeit smaller size) was included. I grabbed 2 grab bags of cards but they had multiple duplicates. The win was the alphabet sticker grab bag! Lots of good usable colors in her great font.
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