Deleted
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Sept 20, 2024 22:23:29 GMT
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Post by Deleted on Jan 28, 2019 3:43:45 GMT
I use Safeway delivery and they do not allow tips. The driver does not fill your order. There is a new $3.95 delivery fee. Any more than that and I will order less often. I don't understand the whole tip thing anyway. Our minimum wage is higher than most areas and to my knowledge no one is paid less than that . If we don't tip cashiers and counter workers why do we tip others that are being paid the same amount? Probably not a popular opinion so I will just slink away now. I totally agree with you. And especially in this situation. I don’t tip when other people deliver things to my house. I don’t tip Fedex or UPS or USPS when they deliver all the other things I order. Why is it different if I order groceries? Because the FedEx, Postman, and UPS Driver are not personally filling your orders. They're just driving the package from a warehouse to your house, in a vehicle they don't pay for, on gas they don't pay for, and with a fair wage. With InstaCart and Shipt, a good shopper is in constant communication with you, on their personal cell phone, btw. "How would you like your bananas-green, yellow, or somewhere in between?" "They're out of Kroger milk. Would Shamrock Farms be okay?" "Do you like your deli meat sliced thin or thick?" "I noticed you ordered a lot of cold medicine. Do you also need Kleenex?" That takes a lot of time in addition to the shopping, while you wait for a reply, locate the alternate product, answer questions about the new price, etc. The shopper is inspecting every product for expiration, matching barcodes to ensure accuracy, asking stock clerks to check the back for more, etc. They hand-select every item, unload it to the belt, and either bag or ensure proper bagging, before driving your order to your house in their own car on their own gas, and bringing it to your door, often through the elements. At Shipt, most of us even offer to bring the groceries inside. Prime Now and other services where the person is just a courier is different, IMO. But personal shoppers work hard for their pay. People tip the pizza guy, who doesn't make the pizza. I think personal shopping goes far above and beyond and deserves good compensation. Shipt is paid $5 + 7.5% of the store receipt total. Using a "Club Card" or "Discount Card" is mandatory, which reduces the shopper's pay. If an order takes 1 hour and costs $55 at the register, the shopper earns $9, before expenses and taxes. I know people say "no one is forcing them to do that job" but not everyone has the same opportunity or many jobs accessible to them. Working this job has really opened my eyes to what a privilege I have in being able to use the service as a customer, and in being able to not have to have this as my primary income.
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Post by myshelly on Jan 28, 2019 3:47:16 GMT
I totally agree with you. And especially in this situation. I don’t tip when other people deliver things to my house. I don’t tip Fedex or UPS or USPS when they deliver all the other things I order. Why is it different if I order groceries? Because the FedEx, Postman, and UPS Driver are not personally filling your orders. They're just driving the package from a warehouse to your house, in a vehicle they don't pay for, on gas they don't pay for, and with a fair wage. With InstaCart and Shipt, a good shopper is in constant communication with you, on their personal cell phone, btw. "How would you like your bananas-green, yellow, or somewhere in between?" "They're out of Kroger milk. Would Shamrock Farms be okay?" "Do you like your deli meat sliced thin or thick?" "I noticed you ordered a lot of cold medicine. Do you also need Kleenex?" That takes a lot of time in addition to the shopping, while you wait for a reply, locate the alternate product, answer questions about the new price, etc. The shopper is inspecting every product for expiration, matching barcodes to ensure accuracy, asking stock clerks to check the back for more, etc. They hand-select every item, unload it to the belt, and either bag or ensure proper bagging, before driving your order to your house in their own car on their own gas, and bringing it to your door, often through the elements. At Shipt, most of us even offer to bring the groceries inside. Prime Now and other services where the person is just a courier is different, IMO. But personal shoppers work hard for their pay. People tip the pizza guy, who doesn't make the pizza. I think personal shopping goes far above and beyond and deserves good compensation. Shipt is paid $5 + 7.5% of the store receipt total. Using a "Club Card" or "Discount Card" is mandatory, which reduces the shopper's pay. If an order takes 1 hour and costs $55 at the register, the shopper earns $9, before expenses and taxes. I know people say "no one is forcing them to do that job" but not everyone has the same opportunity or many jobs accessible to them. Working this job has really opened my eyes to what a privilege I have in being able to use the service as a customer, and in being able to not have to have this as my primary income. I think people are talking about two different services in this thread. The kind of grocery delivery I get is someone just bringing my packages from Walmart to me. It’s a service Walmart offers and right now it’s free.
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Post by sawwhet on Jan 28, 2019 3:48:42 GMT
I would not tip. I do the grocery pick up when they bring it to my car for $4.95. I am pretty anti tipping, though, as I feel it’s out of control. It annoys me to tip in restaurants because my state pays servers minimum wage (and we have one of the highest minimum wages in the country. 11.50 in state, 15.00 in Seattle). Kind of defeats the “reason” we are supposedly tipping them... I do it anyway because I heard once that servers get taxed on the amount they are estimated to bring in tips and I don’t want anyone to lose money due to me. I also tip my hairdresser but I only go twice a year...I tip my nail people because they seriously undercharge and do a great job. When we go on vacation we tip people that store your bags, etc a small amount. But other than that, I don’t tip. I also avoid some situations where it’s expected to tip (We pick up pizza rather than delivery, we don’t have housekeeping service our hotel room). Apparently I am a monster. I’m fine with that. 😂 I also think tipping is out of hand. I use a local co-op for home delivery and they pay a living wage which is $18.50. It's not like I need to supplement their income when so many make much less.
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Post by its me mg on Jan 28, 2019 7:28:56 GMT
I would tip $5 in cash. I know a young adult (college kid) who does grocery delivery, and the on paper(receipts) tips are added up and divided between all the delivery drivers that are on the schedule for that day. The managers reasoning is, it's easier to it that way, than to have to do the paperwork and see who gets what amount. If the tip is cash, then the driver gets it and it's not included in the "group division". So cash is appreciated. Makes no sense, in my opinion. That would be like saying all food servers on a shift pool "on paper" tips, and divide it equally. Meaning a server who hustles and provides excellent service gets the same amount as the server who does the bare minimum and provide average service. But, going above the grocery managers head, would risk losing the job, so it is what it is. Hence the reason cash tips are preferred, they are received directly by the delivery driver. This has class action written all over it. wow.
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Why
Drama Llama
Posts: 6,162
Jun 26, 2014 4:03:09 GMT
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Post by Why on Jan 28, 2019 8:13:04 GMT
I would tip $5 in cash. I know a young adult (college kid) who does grocery delivery, and the on paper(receipts) tips are added up and divided between all the delivery drivers that are on the schedule for that day. The managers reasoning is, it's easier to it that way, than to have to do the paperwork and see who gets what amount. If the tip is cash, then the driver gets it and it's not included in the "group division". So cash is appreciated. Makes no sense, in my opinion. That would be like saying all food servers on a shift pool "on paper" tips, and divide it equally. Meaning a server who hustles and provides excellent service gets the same amount as the server who does the bare minimum and provide average service. But, going above the grocery managers head, would risk losing the job, so it is what it is. Hence the reason cash tips are preferred, they are received directly by the delivery driver. This has class action written all over it. wow. I'm pretty sure I have heard (maybe here) that in many restaurants all tips are divided between all the food servers + the bussers and the cooks.
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Post by pelirroja on Jan 28, 2019 11:32:21 GMT
I am a home shopper at a grocery store in a very wealthy area. I can tell you from personal experience, the Shipt people don't pick your order: I do. All they do is pick up what I have picked, packed and processed, deliver it to you and charge you $11.95 for the privilege of not having to drive to the store. I don't think they need a tip: at nearly $12 per delivery, I'm guessing he's getting enough moula to make it worth his while. And we (the grocery store employees) are not supposed to accept tips. PS: At the store where I work, most customers try Shipt one time and then they're back in person to pickup. So far, only one customer has stayed with the Shipt service but she is extremely socially phobic and doesn't speak to us at all when she picks up. I'm guessing she is somewhat agoraphobic. For her, it's worth the cost.
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Deleted
Posts: 0
Sept 20, 2024 22:23:29 GMT
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Post by Deleted on Jan 28, 2019 14:18:35 GMT
I am a home shopper at a grocery store in a very wealthy area. I can tell you from personal experience, the Shipt people don't pick your order: I do. All they do is pick up what I have picked, packed and processed, deliver it to you and charge you $11.95 for the privilege of not having to drive to the store. I don't think they need a tip: at nearly $12 per delivery, I'm guessing he's getting enough moula to make it worth his while. And we (the grocery store employees) are not supposed to accept tips. PS: At the store where I work, most customers try Shipt one time and then they're back in person to pickup. So far, only one customer has stayed with the Shipt service but she is extremely socially phobic and doesn't speak to us at all when she picks up. I'm guessing she is somewhat agoraphobic. For her, it's worth the cost. Are you sure that’s not instacart? In some areas, instacart has drivers only, but not Shipt. If it is Shipt, then that’s unique to your area. Everywhere else, the Shipt person does the actual shopping.
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Post by its me mg on Jan 28, 2019 14:57:41 GMT
This has class action written all over it. wow. I'm pretty sure I have heard (maybe here) that in many restaurants all tips are divided between all the food servers + the bussers and the cooks. Yes, the servers share a certain percentage of their tips with support staff, but they don't pool their tips collectively amongst their fellow wait staff.
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Post by brandnewrollerskates on Jan 28, 2019 23:01:49 GMT
I am a home shopper at a grocery store in a very wealthy area. I can tell you from personal experience, the Shipt people don't pick your order: I do. All they do is pick up what I have picked, packed and processed, deliver it to you and charge you $11.95 for the privilege of not having to drive to the store. I don't think they need a tip: at nearly $12 per delivery, I'm guessing he's getting enough moula to make it worth his while. And we (the grocery store employees) are not supposed to accept tips. PS: At the store where I work, most customers try Shipt one time and then they're back in person to pickup. So far, only one customer has stayed with the Shipt service but she is extremely socially phobic and doesn't speak to us at all when she picks up. I'm guessing she is somewhat agoraphobic. For her, it's worth the cost. Are you sure that’s not instacart? In some areas, instacart has drivers only, but not Shipt. If it is Shipt, then that’s unique to your area. Everywhere else, the Shipt person does the actual shopping. Shipt has delivery only for Giant Eagle in Cleveland. My friend had done it several times. She pulls in and they load the order into her car. She drops it off at the address. Done. Here in Detroit I have to shop the order and deliver. Most of my customers tip anywhere from $5-15, depending on the size of your order. If your order is over $100 and you’re using Shipt, I recommend $10 minimum.
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Post by pelirroja on Jan 29, 2019 11:35:07 GMT
@missjen it is definitely Shipt. I have delivered orders to the Shipt guy at our curbside. We don't deal with any other delivery service. And the customer has to be within 5 miles of our store to be considered eligible for Shipt. Why not just get in the car? They're paying about $2.50 a mile for Shipt. It boggles my mind.
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Deleted
Posts: 0
Sept 20, 2024 22:23:29 GMT
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Post by Deleted on Jan 29, 2019 14:35:50 GMT
@missjen it is definitely Shipt. I have delivered orders to the Shipt guy at our curbside. We don't deal with any other delivery service. And the customer has to be within 5 miles of our store to be considered eligible for Shipt. Why not just get in the car? They're paying about $2.50 a mile for Shipt. It boggles my mind. Wow. That's so interesting. I didn't know Shipt did that anywhere. Many of my customers are the elderly who don't drive-- perhaps that's who is using it?
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Post by pelirroja on Jan 29, 2019 15:06:48 GMT
We don't have a lot of elderly folks in the area: houses range from $2M to $5Million so it's too pricey to continue to live there once gainful employment ends and retirement begins. The area is populated with very well-known doctors and surgeons from Johns Hopkins, and lots of engineers, lawyers, politicians, inventors, sports agents, TV news anchors, etc.
It's very common to have the au pair/nanny pickup the groceries in a car given to them by their employer. Lots of live-in help in the area. It was interesting: during the govt shutdown, our business was off substantially so I'm guessing our demographic includes a lot of federal employees (we are somewhat near Washington DC).
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Post by utmr on Jan 29, 2019 15:41:19 GMT
DD has used Walmart's delivery service. They carry it up three flight is of stairs to her apartment. It works well for heavy or bulky items, much better than her trying to get it on the city bus. She makes a big order about once a month and then picks up eggs, milk, bread type things herself (on the bus) in between.
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