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Post by busy on Apr 4, 2019 17:12:43 GMT
Thanks everyone for listening. The details my DD gave me last night were just more of the same, a celebrity behaving badly, also while her husband had a very LOUD conversation on speakerphone during the entire event. I want SO BADLY to tell you who this person is, but I will exercise common sense and restraint! I will say, it's sad because this person is looked upon across the whole world as a role model for young women. I think my daughter was shocked too that this person plays such a powerful female on the big screen but in real life was just awful. I totally get being mad because your daughter was treated poorly. I would be too, if it were my child. But I'd also try not to judge the person so harshly based on one interaction. Even role models have shitty days and behave badly. Who knows what was going on for her? We have ALL had bad days and treated people impolitely. None of us would probably want to be defined by those days. (Of course, if it's a pattern of behavior, that's a different story.)
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Country Ham
Pearl Clutcher
Posts: 3,314
Jun 25, 2014 19:32:08 GMT
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Post by Country Ham on Apr 4, 2019 17:20:03 GMT
Okay, so how is this person supposed to know which day they caught you on? The day where you want more or less information about the red socks? The person in that situation could have answered a simply yes or no question with, well, yes or no. Then asked if I needed any other help, or waited to see if I had a follow up question. I was only interested in that one very specific item. I personally don't like sales pressure in a retail store. I went into Dunham's sports the other day looking for a Vegas Gold baseball belt. I asked if they had any that color, they said "no we don't sorry" and I said thanks, and I walked out.Offering me any other shade of gold wouldn't of benefited me.
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Post by karinec on Apr 4, 2019 17:44:58 GMT
Okay, so how is this person supposed to know which day they caught you on? The day where you want more or less information about the red socks? The person in that situation could have answered a simply yes or no question with, well, yes or no. Then asked if I needed any other help, or waited to see if I had a follow up question. I was only interested in that one very specific item. I personally don't like sales pressure in a retail store. I went into Dunham's sports the other day looking for a Vegas Gold baseball belt. I asked if they had any that color, they said "no we don't sorry" and I said thanks, and I walked out.Offering me any other shade of gold wouldn't of benefited me. I'm curious if you've ever worked in retail, Country Ham. I know from my own experience, retail managers have a specific way they want you to approach and interact with customers. Customers of course have their own expectations. It's a juggling act trying to fulfill both of these expectations, on the fly, while being polite at all times. Of course the expectations vary from store to store. A employee at a big box store is not going to behave the same way as an employee in a specialty store, because of the way they are trained and the expectations of their manager - when customers expect specialized customer service in a big box store, invariably, they will be disappointed. When a big box shopper goes into a specialty store, where employees are trained to give a higher of level of service, it's going to take more than one sentence to suss out how they want to be treated. What you view as sales pressure might just be someone trying to do their job.
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inkedup
Pearl Clutcher
Posts: 4,837
Jun 26, 2014 5:00:26 GMT
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Post by inkedup on Apr 4, 2019 18:01:08 GMT
Okay, so how is this person supposed to know which day they caught you on? The day where you want more or less information about the red socks? The person in that situation could have answered a simply yes or no question with, well, yes or no. Then asked if I needed any other help, or waited to see if I had a follow up question. I was only interested in that one very specific item. I personally don't like sales pressure in a retail store. I went into Dunham's sports the other day looking for a Vegas Gold baseball belt. I asked if they had any that color, they said "no we don't sorry" and I said thanks, and I walked out.Offering me any other shade of gold wouldn't of benefited me. Well. Silly me, expecting the wife of a pastor (and we know this because you mention it often) to show some grace. Isn't that a big part of the book your husband preaches from? The red sock hard sell (😂) situation probably took 1 to 5 minutes of your Very Important Time as The Very Important Wife of a Very Important Pastor, so your attitude was totally justified. And super Christian, too. And no, hearing about another shade of gold wouldn't HAVE benefited you, but I don't think it would have been a big deal if another shade had been mentioned. But what do I know? I'm not married to a pastor. My time is clearly less important than yours.
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Post by scrapmaven on Apr 4, 2019 18:17:07 GMT
Okay, so how is this person supposed to know which day they caught you on? The day where you want more or less information about the red socks? The person in that situation could have answered a simply yes or no question with, well, yes or no. Then asked if I needed any other help, or waited to see if I had a follow up question. I was only interested in that one very specific item. I personally don't like sales pressure in a retail store. I went into Dunham's sports the other day looking for a Vegas Gold baseball belt. I asked if they had any that color, they said "no we don't sorry" and I said thanks, and I walked out.Offering me any other shade of gold wouldn't of benefited me. A hard and fast rule in retail is that you never answer w/"yes" and "no". Instead you try to direct the customer to another item that might meet their needs. Retail sales associates are paid very poorly, work hard all day long and are often treated poorly by their employers. If you are fortunate enough to have an associate that provides good customer service then please treat them w/kindness and respect. This woman is a hardworking human being who was trying to help you.
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Country Ham
Pearl Clutcher
Posts: 3,314
Jun 25, 2014 19:32:08 GMT
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Post by Country Ham on Apr 4, 2019 18:30:37 GMT
expecting the wife of a pastor (and we know this because you mention it often) I was curious so I checked my posting history. Someone mentioned it to me back in February and I did comment on their comment and the time before that was Christmas day. Not really that much but I am glad you think of me enough to remember it. I have also referred back to my former job as an RN almost as much. They are good reference points to who I am as a person. We are all shaped by our experiences in life. In this whole discussion I never once said that customer wasn't rude I was just saying I could relate. I was just saying that I wouldn't run to ruin a person's reputation on social media based on that one comment. Folks assumed I never worked these jobs. I have. I was just giving examples of time when I was having a bad day for whatever reason and ran out of patience. What should of been a quick trip into a store looking for a specialty gift my husband asked me to pick up turned into me being that rude customer. It happens to all of us.I was being honest about something I had done. But if it makes you feel better to mock me go ahead.
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