sharlag
Drama Llama
I like my artsy with a little bit of fartsy.
Posts: 6,574
Location: Kansas
Jun 26, 2014 12:57:48 GMT
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Post by sharlag on Jun 26, 2020 21:57:51 GMT
OK, every time I hear this on a doctor's outgoing message, it irks me.
I guess some people need to hear it, but geez... it's insulting.
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Post by cmpeter on Jun 26, 2020 22:11:09 GMT
I agree.
I also get irked by drug commercials where they say "don't take XYZ if you are allergic to XVZ". I would think that would be a no brainer.
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Post by gar on Jun 26, 2020 22:14:55 GMT
Can I liken this to the warnings on food packets such as: This packet of peanuts contains peanuts. Do.not eat if you are allergic to peanuts 🤨
ETA - I am NOT suggesting that things that don’t Obviously contain nuts shouldn’t be labelled clearly.
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sharlag
Drama Llama
I like my artsy with a little bit of fartsy.
Posts: 6,574
Location: Kansas
Jun 26, 2014 12:57:48 GMT
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Post by sharlag on Jun 26, 2020 22:32:29 GMT
I guess someone cut off their foot and called the podiatrist?
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flute4peace
Drama Llama
Posts: 6,757
Jul 3, 2014 14:38:35 GMT
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Post by flute4peace on Jun 26, 2020 22:45:11 GMT
One word:
CYA
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Post by tommygirl on Jun 26, 2020 22:51:10 GMT
I believe it is required by medical malpractice insurers. Although health departments and insurers also put it on their phone messages- not just doctors.
It is the same as the other warning labels that are there because someone actually had an issue and sued.
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Post by chaosisapony on Jun 26, 2020 23:17:43 GMT
It's an insurance requirement. I worked for an optometrist and we even had to put it on our answering machine.
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sharlag
Drama Llama
I like my artsy with a little bit of fartsy.
Posts: 6,574
Location: Kansas
Jun 26, 2014 12:57:48 GMT
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Post by sharlag on Jun 26, 2020 23:17:55 GMT
I get it! 😀. Still annoys me. |
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moodyblue
Drama Llama
Posts: 6,179 
Location: Western Illinois
Site Supporter
Jun 26, 2014 21:07:23 GMT
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Post by moodyblue on Jun 26, 2020 23:19:40 GMT
I agree. I also get irked by drug commercials where they say "don't take XYZ if you are allergic to XVZ". I would think that would be a no brainer. And I always wonder how you’d know you are allergic if you’ve never taken it before? |
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Post by kandie on Jun 27, 2020 0:24:17 GMT
You would be surprised the number of patients I have talked to when I was a telephone triage nurse, who were calling with life threatening symptoms......
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peaname
Pearl Clutcher
Posts: 3,389
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Post by peaname on Jun 27, 2020 0:39:04 GMT
The part that makes me lol is the hang up. Because just telling people to call 911 would not be enough.
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RosieKat
Drama Llama
PeaJect #12
Posts: 5,398
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Post by RosieKat on Jun 27, 2020 0:42:57 GMT
The one driving me batty lately is "Due to Covd-19, our call volume has substantially increased, so please give us more time to return your call...blah blah blah." I would understand that at a doctor's office or pharmacy. I would also understand something like "Due to Covid-19 staffing availability, we are needing more time to return calls." But at my vet's office? Just seems weird to me.
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Post by pjaye on Jun 27, 2020 0:51:54 GMT
I guess some people need to hear it, but geez... it's insulting. Actually, it's not 'some' people - it's a LOT of people. Common sense isn't that common, people not breathing, people choking/turning blue, having a heart attack, bleeding profusely, having seizures etc etc, I've heard them all and they or their relatives or friends will call all sorts of non emergency lines, every one except the one they should be calling. Meanwhile the ambulance service are getting calls about a spider in the house, a contact lens someone can't get out or how to get rid of hiccups (every single one of those examples is a call I've listened to) Don't be annoyed - be grateful that you aren't that clueless. |
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Post by jubejubes on Jun 27, 2020 1:01:24 GMT
The one driving me batty lately is "Due to Covd-19, our call volume has substantially increased, so please give us more time to return your call...blah blah blah." I would understand that at a doctor's office or pharmacy. I would also understand something like "Due to Covid-19 staffing availability, we are needing more time to return calls." But at my vet's office? Just seems weird to me. Vets have been closed down here due to the lack of PPE for the people in the clinic. Also needing to sanitize better after each visit, keeping appointments further apart to maintain social distancing. |
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Post by paperamy on Jun 27, 2020 3:06:01 GMT
The one driving me batty lately is "Due to Covd-19, our call volume has substantially increased, so please give us more time to return your call...blah blah blah." I would understand that at a doctor's office or pharmacy. I would also understand something like "Due to Covid-19 staffing availability, we are needing more time to return calls." But at my vet's office? Just seems weird to me. Our vet has limited appointments available and this has an increased call volume. They aren’t allowing people in the building except one person per pet, and they can’t wait in waiting room. They are requiring people to wait in their cars instead, so I’ve seen the office workers having to go in and out of the building to get people or bring out pets to people waiting in parking lot. So...I completely understand the strain COVID has had on vets and their staff. |
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Post by bc2ca on Jun 27, 2020 3:34:46 GMT
The one driving me batty lately is "Due to Covd-19, our call volume has substantially increased, so please give us more time to return your call...blah blah blah." I would understand that at a doctor's office or pharmacy. I would also understand something like "Due to Covid-19 staffing availability, we are needing more time to return calls." But at my vet's office? Just seems weird to me. Our vet's office was working with a minimum staff (only one tech and one vet) for a couple months. I'm not sure if they are back to regular staff levels yet. The tech was juggling answering the phones with everything else. What would normally be a one call process for an appointment became a minimum of 3 calls (at least one call for the appointment, call to let them know you were in the parking lot, call from them to process payment before returning pet). The tech manning the phone was running the pets in and out so was playing catch up with the phone all day long.  |
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RedSquirrelUK
Drama Llama
Posts: 6,743
Location: The UK's beautiful West Country
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Post by RedSquirrelUK on Jun 27, 2020 11:12:58 GMT
I work in a GPs' surgery. People just ring us as a first port of call, needing us to decide for them what constitutes an emergency.
They don't realise that their chest pain radiating to their jaw and left arm might be a heart attack. They don't recognise the signs of a stroke, or know how serious a head injury can be.
They also don't know that we haven't got an x-ray machine on the premises for their broken arm - they've never broken anything before.
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Post by Rainy_Day_Woman on Jun 27, 2020 12:36:16 GMT
My hospital requires us to put that in our voicemails and emails. I am not sure if it is an insurance or government CYA, but it must be one of them. My out of office voicemail is over 2 minutes long right now because I *have* to list all the covid symptoms and testing protocol and where to get a test, etc. I fix hearing aids, no one is calling me in an emergency, unless it is a hearing aid emergency. |
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YooHoot
Pearl Clutcher
Posts: 3,417
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Post by YooHoot on Jun 27, 2020 14:19:25 GMT
Same reason hairdryers have a "do not use in the bathtub" warning.
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Post by gar on Jun 27, 2020 14:27:59 GMT
And serving suggestions...like put your cereal in a bowl and use a spoon   |
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RedSquirrelUK
Drama Llama
Posts: 6,743
Location: The UK's beautiful West Country
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Post by RedSquirrelUK on Jun 27, 2020 14:48:46 GMT
And serving suggestions...like put your cereal in a bowl and use a spoon Yup! Isn't anyone going to point out that those are 6 years out of date and start a "Would The Peas Eat This?" thread? |
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Post by gar on Jun 27, 2020 14:52:13 GMT
And serving suggestions...like put your cereal in a bowl and use a spoon Yup! Isn't anyone going to point out that those are 6 years out of date and start a "Would The Peas Eat This?" thread? Ha ha...probably. They're not mine I hasten to add  |
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used2scrap
Drama Llama
Posts: 6,036
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Post by used2scrap on Jun 27, 2020 14:57:33 GMT
I am legend in this house for screaming “what’s the number for 911” when oldest fell getting out of the bathtub and bit the end of his tongue off. In my defense there was a LOT of blood mixed with the water making it look like even more, and he was only a year old and my firstborn. So I’m all for helpful reminders in panic situations lol.
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RosieKat
Drama Llama
PeaJect #12
Posts: 5,398
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Post by RosieKat on Jun 27, 2020 19:55:52 GMT
The one driving me batty lately is "Due to Covd-19, our call volume has substantially increased, so please give us more time to return your call...blah blah blah." I would understand that at a doctor's office or pharmacy. I would also understand something like "Due to Covid-19 staffing availability, we are needing more time to return calls." But at my vet's office? Just seems weird to me. Vets have been closed down here due to the lack of PPE for the people in the clinic. Also needing to sanitize better after each visit, keeping appointments further apart to maintain social distancing. Our vet isn't even letting people in the clinic, so most of this wouldn't apply too much, I wouldn't think. |
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smginaz Suzy
Pearl Clutcher
Je suis desole.
Posts: 2,606
Jun 26, 2014 17:27:30 GMT
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Post by smginaz Suzy on Jun 27, 2020 20:24:16 GMT
When people are reacting in panic and in crisis, logic and reason can vanish. So don't just think of it as an irritant or a CYA. Think of it also as a way to redirect people to the right resources when their brain is malfunctioning in an emergency.
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