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Post by greendragonlady on Jul 25, 2020 19:18:34 GMT
I recently bought the "To the Point" turnabout. Part of the stamp itself isn't fully formed (the images in that area are about half the height of the rest of the stamp and there is no detail at all)
I didn't buy it directly from Concord & 9th (they were sold out) so I bought it elsewhere. I emailed them but haven't heard back yet.
Just wondering if anyone else had any trouble with the stamps.
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azcrafty
Pearl Clutcher
Posts: 2,787
Jun 28, 2019 20:24:21 GMT
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Post by azcrafty on Jul 26, 2020 12:41:19 GMT
I dont have any turnabout stamps greendragonlady, but I have thought about buying this one. Here is a video youtu.be/tK9x9OkCbck she is using this stamp. I believe the pots and cactus is separated so they could be different colors. Is that what you mean they are not completed? |
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Post by greendragonlady on Jul 26, 2020 14:27:50 GMT
I dont have any turnabout stamps greendragonlady , but I have thought about buying this one. Here is a video youtu.be/tK9x9OkCbck she is using this stamp. I believe the pots and cactus is separated so they could be different colors. Is that what you mean they are not completed? No. The polymer is lower in a section of it. It doesn't hit the paper when I stamp. And there is no detail on that part...it's basically a mushy outline. |
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azcrafty
Pearl Clutcher
Posts: 2,787
Jun 28, 2019 20:24:21 GMT
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Post by azcrafty on Jul 26, 2020 15:37:04 GMT
I dont have any turnabout stamps greendragonlady , but I have thought about buying this one. Here is a video youtu.be/tK9x9OkCbck she is using this stamp. I believe the pots and cactus is separated so they could be different colors. Is that what you mean they are not completed? No. The polymer is lower in a section of it. It doesn't hit the paper when I stamp. And there is no detail on that part...it's basically a mushy outline. Ok. That sounds like a defect. They should replace it. |
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Post by greendragonlady on Jul 27, 2020 15:32:35 GMT
They did respond and asked for pictures. :crossing fingers:
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Post by joblackford on Jul 27, 2020 19:50:22 GMT
They did respond and asked for pictures. :crossing fingers: They did right by me when I had a defective stamp. They just ask for a photo as proof/maybe to record the issue. Fingers crossed they do the same for you. |
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Post by curiouscrafter on Jul 28, 2020 0:19:13 GMT
the only time I had an issue with a turnabout was the dots one. (can't remember name).
Turns out there is a VERY specific way to do this one, which I believe I found out here.
Once I knew that, it works great.
I haven't used it for awhile so can't remember specifics - but it was clearly user error and not a defect.
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Post by gale w on Jul 28, 2020 2:57:27 GMT
the only time I had an issue with a turnabout was the dots one. (can't remember name). Turns out there is a VERY specific way to do this one, which I believe I found out here. Once I knew that, it works great. I haven't used it for awhile so can't remember specifics - but it was clearly user error and not a defect. There's a whole thread about that one. 😂 At first I thought this was the thread. |
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Post by curiouscrafter on Jul 28, 2020 3:14:41 GMT
the only time I had an issue with a turnabout was the dots one. (can't remember name). Turns out there is a VERY specific way to do this one, which I believe I found out here. Once I knew that, it works great. I haven't used it for awhile so can't remember specifics - but it was clearly user error and not a defect. There's a whole thread about that one. 😂 At first I thought this was the thread. Here's the thread: 2peasrefugees.boards.net/thread/83742/concord-9th-turnabout-stamps-question?page=1 |
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Post by greendragonlady on Jul 29, 2020 1:57:52 GMT
the only time I had an issue with a turnabout was the dots one. (can't remember name). Turns out there is a VERY specific way to do this one, which I believe I found out here. Once I knew that, it works great. I haven't used it for awhile so can't remember specifics - but it was clearly user error and not a defect. No, this is definitely a defect. I'll check out the thread, though. |
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