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Post by pas2 on Apr 19, 2022 19:08:03 GMT
My husband installed the newest version of software 4.4.937 and I was delighted to find that files saved on my hard drive now showed up as a preview not the large S. This has always been a pet peeve of mine. Since I wasn't used to the newer layout of the screen of version 4 software I backed up to version 4.3.370 since it was to be the most "stable" of the newer versions. Now the thumbnails no longer show the previews. Which version has this feature? I have DE upgrade too. I have a Cameo 3. Thanks
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scrapnnana
Drama Llama
Posts: 6,119 
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Post by scrapnnana on Apr 20, 2022 12:45:56 GMT
I can see thumbnails in the software, but not my hard drive. It’s been that way for me for a long time, and I can’t remember seeing thumbnails on my hard drive, so I’m not sure why you had that option with an earlier version (a nice feature) of the software.
Perhaps open a chat query with Silhouette? Emailing them is a total waste of time.
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Post by pas2 on Apr 21, 2022 16:54:39 GMT
I can see thumbnails in the software, but not my hard drive. It’s been that way for me for a long time, and I can’t remember seeing thumbnails on my hard drive, so I’m not sure why you had that option with an earlier version (a nice feature) of the software. Perhaps open a chat query with Silhouette? Emailing them is a total waste of time. I am waiting to hear back from them. I was just checking it today and some files I saved yesterday now show up but others don’t (on my hard drive) I haven’t a clue what is going on. When hubby did the previous install all my old saved files as well as the new were showing up and I was thrilled. |
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Post by pas2 on May 3, 2022 21:20:51 GMT
UPDATE: I asked Melissa at the Silhouette School if she ever heard of anyone having a similar problem. She looked at my screen shots and she was stumped too. I’m having hubby uninstall/reinstall again to see if it was my error. Fingers crossed.
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scrapnnana
Drama Llama
Posts: 6,119
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Post by scrapnnana on May 4, 2022 1:34:50 GMT
Let us know if it works.
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