Deleted
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Post by Deleted on Apr 21, 2022 13:34:21 GMT
Another take on her post. She starts off complaining (but to her being honest) that she has only sold 6 hot plates.
I don't know when it came out but a few things. . .
1. Did she advertise?
2. Did she show how to videos on various platforms?
3. Did she discuss how easy it is to use?
4. Did she show the versatility of the product? (US crafters like that when we drop money)
5. Was the price point good?
6. How was shipping? Costly? Fast? Slow?
7. Did she give some out to followers to test out and review to help get her name out there?
A lot of these small businesses who are on IG just think that stuff will sell without really taking a hard look at marketing and advertising strategies. Then when stuff doesn't sell, blame the big box stores or B&M stores or whatever else is easy to point a finger to instead of circling back around and seeing what they could do differently.
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Deleted
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May 9, 2024 23:27:33 GMT
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Post by Deleted on Apr 21, 2022 13:41:45 GMT
Also I am sorry but I do not find these in the car with big sun glasses on rants or videos professional. Not at all.
If you actually want to have a successful business stop with the tictok short videos and boss base vibes and have real video tutorials. Stop with the pretty visuals IG pages. Neither of those things are going to make me buy a product.
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scrapnnana
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Post by scrapnnana on Apr 21, 2022 14:59:47 GMT
Thank you, wendifful , for your excellent summary. You nailed it. I would add one additional bit of info. Basic shapes cannot be copyrighted or patented, so making a hot foil plate that is a simple rectangle is not unique enough to get a copyright or patent, even if she had gone to the expense and effort of trying to do so. If it is a unique artistic design that is confined within a rectangle shape, it could be protected by law for having a unique, artistic design, but not just for the rectangle shape. I am delighted to buy from smaller companies. I have found many of my favorite companies at scrapbook/stamp conventions, when they were smaller companies. Most have since grown considerably since I first started buying from them. They got to be bigger companies by offering unique designs/products that I and other consumers wanted, for a price that I (and others) were willing to pay. It’s not always easy, but that is the key to gaining customers. Not an open letter like the one in the OP.
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Post by Citygirl on Apr 21, 2022 15:32:29 GMT
I don’t follow her or know what these products are used for but this is the type of stuff that leads me to hit the unfolllw button for small businesses 🤷🏼♀️
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leeny
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Post by leeny on Apr 21, 2022 16:04:29 GMT
Could be. Their ink cube holder has been out for a little bit - I was looking at it a week or two ago maybe? I liked it because the spaces were closer together. Funny, I emailed them a while back begging for a 6” T-Ruler and they came out with one. I’d looked for one for ages. Probably nothing to do with md though. On a side note, can you believe how expensive that T-Ruler is? I gasped when I saw the $16.99 price point. Standard acrylic 12" T rulers are $3-$4. I get that this is a specialty item with the card sizes and all, and I would expect there to be a markup, but I would think it would be $9, maybe $10, not $17!!!! Quick hijack-I bought the regular T ruler and had dh cut it to 6". Nothing fancy about that! I am following this because I was puzzled it too. Gosh, everyone now has gnome stamps, but no one is suing. When is it gonna stop? Let the buying public decide who they want to patronize.
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Post by scrapcat on Apr 21, 2022 16:05:34 GMT
What the hell is hot foiling and a hot plate? And good gravy Marie I bought holographic stickers and paper in the 80's. And white gloss paper.has been around forever in some form or another She certainly didn't invent those items. Didn't read all the replies but this is where I'm at too. Not familiar with any of these ppl. I've been trying to understand hot foiling for a while now and tried to watch a few videos and still don't really get it. It requires specific tools to use the hot foil dies/plates, right? Would appreciate if anyone has a good resource. wendifful great take!
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Post by Ryann on Apr 21, 2022 16:23:30 GMT
What the hell is hot foiling and a hot plate? And good gravy Marie I bought holographic stickers and paper in the 80's. And white gloss paper.has been around forever in some form or another She certainly didn't invent those items. Didn't read all the replies but this is where I'm at too. Not familiar with any of these ppl. I've been trying to understand hot foiling for a while now and tried to watch a few videos and still don't really get it. It requires specific tools to use the hot foil dies/plates, right? Would appreciate if anyone has a good resource.wendifful great take! Here are a couple resources on the different types hot foiling: #1 - sb.com#2 - Ellen Hudson
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scrapnnana
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Post by scrapnnana on Apr 21, 2022 16:47:05 GMT
On a side note, can you believe how expensive that T-Ruler is? I gasped when I saw the $16.99 price point. Standard acrylic 12" T rulers are $3-$4. I get that this is a specialty item with the card sizes and all, and I would expect there to be a markup, but I would think it would be $9, maybe $10, not $17!!!! Quick hijack-I bought the regular T ruler and had dh cut it to 6". Nothing fancy about that! I am following this because I was puzzled it too. Gosh, everyone now has gnome stamps, but no one is suing. When is it gonna stop? Let the buying public decide who they want to patronize. It can get pretty murky, but there have been quite a few lawsuits in the scrapbook/craft world, even if gnomes haven’t been the base for any of them (so far, as far as I know). Gnomes might be different than most of the usual blatant copying drama, because they are artistic variations on something from Scandanavian mythology, and may not actually be copyrightable. Sometimes lawsuits don’t happen because of the expense, even when a lawsuit is justified. If a big company copies an idea from a smaller company, the bigger company usually has an advantage especially if the small company didn’t apply for a copyright, patent, etc. Years ago, Ellison originally had a clam style die cut machine, which wasn’t as popular as Accu-Cut’s roller style machine. Accu-Cut was Ellison’s only competitor. Ellison eventually came out with a roller die cut machine similar to Accu-Cut’s and somehow apparently got away with it. To my surprise, MSP adapted a letterpress, sued everyone else who did something similar, and all her competitors either gave up the legal battle or got smacked down by the courts. The law and the courts aren’t perfect. Those who come up with truly innovative ideas should go to the expense of getting a patent or official copyright if they want to protect their interests. And they better have a good lawyer, because someone is bound to copy a good idea. I personally prefer knowing about these types of drama, so I can decide who I am personally willing to buy from. If you like drama, the craft world certainly has its share.
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Post by cbet on Apr 21, 2022 17:26:55 GMT
Ooh, and don't forget Spellbinders suing Lifestyle Crafts (now We R Memory Keepers) for violating their patent on open dies - the result of that lawsuit was that Spellbinders should never have been granted the patent in the first place It took a long time before I was willing to purchase from Spellbinders again. As far as the solid foiling plate, I don't think it could be patented as the shape; if anything it maybe would be a tool - but getting a patent is quite expensive, and then it is up to the patent holder to go after people that they think are infringing on it. Gets to be pretty pricey, legal-wise, and according to someone I know who had an invention that he considered patenting, it wasn't worth the expense and hassle. Usually a small company, even with a patent, can't afford to defend it. As for the drama - I've seen fans of a company get bent out of shape because another company released stamps with a similar design (think: flamingos, otters, owls - not anything amazing). A big part of marketing in this craft is getting people to feel like they are your friend, and some people take it a little to seriously.
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PaperAngel
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Post by PaperAngel on Apr 22, 2022 2:05:05 GMT
Who?
I'd never heard of the person/company referenced before reading the self-aggrandizing IG post pictured in the OP (& didn't click on the additional link provided). Based on the first paragraph, the post appeared to announce the person/company's solid hot foil plate is discontinued due to dismal sales. She advocates that small businesses, unlike bigger online stores, should "withhold our integrity" (apparently without realizing its negative meaning) & explains, "When I produced the solid foil plate, I saw it as an opportunity to have my customers get more out of their foil & was thinking solely about them, & not my fellow small business friends. Others were doing it, why shouldn't I? And that was wrong." This statement seems like a customer service manifesto, not an admission to a "little mistake" that she references later (despite neither clearly identifying nor apologizing for such). She then conveniently shifts attention to a company, identified only as "a bigger online craft retailer," which allegedly stole both her holographic paper & white & black gloss cardstock plus another small business' recent product & claims other small businesses "cry out to me privately for help...I have to be their champion & stand up." She concludes by describing herself/company as original, humble, brave, & "doing what's right." IMHO small craft businesses are doomed if she/this company is their spokesperson...
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PaperAngel
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Post by PaperAngel on Apr 22, 2022 2:08:16 GMT
Ooh, and don't forget Spellbinders suing Lifestyle Crafts (now We R Memory Keepers)... ...which was bought by American Crafts in 2014. I miss the original Quickutz (before becoming Lifestyle Crafts, WRMK, & AC).
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Deleted
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May 9, 2024 23:27:33 GMT
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Post by Deleted on Apr 22, 2022 2:31:58 GMT
Ooh, and don't forget Spellbinders suing Lifestyle Crafts (now We R Memory Keepers)... ...which was bought by American Crafts in 2014. I miss the original Quickutz (before becoming Lifestyle Crafts, WRMK, & AC). Me too. Me. Too.
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camcas
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Post by camcas on Apr 22, 2022 2:54:07 GMT
I can sympathise with small businesses …but living in Australia I cannot afford to purchase shiny new supplies AND pay more than the cost of said supplies in shipping.I realise this is not under the control of the small businesses but it is certainly my reason for not supporting them
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Post by myboysnme on Apr 22, 2022 6:52:40 GMT
I have no idea what she is on about and she lost me when she wrote 'ban together,' unless she literally meant ban and not band together.
I always have a hard time when people say they created something like glossy paper. For real? She created glossy paper? I had many ideas back in the day that somehow ended up in a magazine a year later as someone's not so original idea. Maybe she did create things. But other people create things too. And if someone gets it to the wider market I don't know if that's good or bad. I would never even know of some products if I relied on following small businesses because I don't. If I don't hear of it here or see it in a big box store it will likely pass me by.
I'm sorry if she is truly getting ripped off but is this action she is taking going to help the problem? I don't have any idea.
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Post by marg on Apr 22, 2022 11:47:55 GMT
So along these same lines - Rabbit Hole Designs created a post yesterday about their embossing powder brush tool. They said that unless you buy the one that has the "patent pending" logo on it you are supporting theft.
So the top comment says "So you are saying that the one I purchased 15 years ago was stolen? I'm sorry but your post is vague and misleading. I do NOT support theft of designs, but this is a bit much".
They replied: "If you purchased this type of applicator you purchased it for use in the makeup industry. Our pending patent is for use in the crafting industry. If you would like further information please feel free to email us at..."
I need to know: am I allowed to buy a cheap knockoff from the makeup department but then decide I want to use it for cornstarch for embossing instead? I need to know the legalities here lol.
Then someone says they have a similar one from EK Success that they bought years ago, and asks if that's excluded lol.
Then I looked over at Erin Lee Creative's Instagram, and now all of the comments are about her being the moral compass of the industry. Of course Rabbit Hole Designs commented saying that they wished more companies had a moral compass. There is a good comment on there about where do you draw the line? This commenter pointed out that the blending brushes that Erin Lee sells were brought to the craft market by Picket Fence but they are makeup brushes and Picket Fence didn't invent them.
She goes on to say that Erin Lee didn't invent holographic paper, and while glossy card stock may be unique to her store can one claim paper? A very long comment but asks some really good questions.
Erin Lee commented and said that even though she didn't invent gloss cardstock its not right for another (much larger) company to rip it off. She said she sourced it for months and it's a lot of work to source thousands vs buying off of Amazon. Then she says she did in fact have it created by her manufacturer. (So which is it, did you source it by going through thousands or did you "invent" it?). However, Erin Lee did not comment on the blending brushes lol.
I have white glossy cardstock from Stampin' Up! that I bought at least 15 years ago. I'd love to compare it to Erin Lee's white glossy cardstock. SU's is gorgeous.
This is a slippery slope. I understand the frustration but man, publicly calling yourself moral and patting yourself on the back ain't it (to quote the young people).
My parents owned a small business. It truly was a family business, we all grew up working in it. My brothers each have their own business. Myself and my husband owned our own business for 10 years before selling it. It's hard. There isn't a ton of stability, some years are great and some years you barely scrape by. So I sympathize. I love Small Business Saturday and other small business marketing efforts. I think small business is vital to a healthy economy and even necessary for the safety and security of the country (whatever it's home country may be). But this is just not a good look. And to have commenters say "I stand with Erin Lee Creative!" is just a bit much, this isn't the Ukraine lol.
One final thought - a few commenters and Erin Lee herself are starting to call out "the big names" who say they support small business but then continue to work for these "big conglomerates" that steal designs. So are they trying to force Jennifer McGuire and others who work with Simon Says Stamps (one of the large companies they say is ripping off ideas like the ink stand thing) to comment or denounce SSS or Scrapbook.com or whoever? This could get juicy.
I still consider SSS and Scrapbook.com to be small business, too, in any case. They're hardly Amazon or Ali Express.
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kitbop
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Post by kitbop on Apr 22, 2022 13:08:59 GMT
I still consider SSS and Scrapbook.com to be small business, too, in any case. They're hardly Amazon or Ali Express. I very much agree - SSS and sb.com are not "large" businesses, they're just bigger than the single designer businesses. Do you remember the "warehouse walks" on 2 peas? I loved those. It was large, but no walmart. There were like 10 employees at a time! We tend to villainize our industry leaders, and yet we need them to offer the services we want. I think EVERY human should make responsible, kind, ethical decisions in their lives and businesses...but guess what, that's not gonna happen We all make bad choices and when you want a business to grow sometimes you step on toes. What entrepreneur does not WANT their business to grow into something bigger? Isn't that the point? Does the OP WANT to remain a small business at her present size/level? probably not She'd probably love to grow into a Gina K or PinkFresh! But yeah, we start being more critical when businesses grow as if they have more of a responsibility to us because we as consumers have allowed them to grow.
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Post by kmage on Apr 22, 2022 13:14:34 GMT
I still consider SSS and Scrapbook.com to be small business, too, in any case. They're hardly Amazon or Ali Express. Totally agree with this.
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pinklady
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Post by pinklady on Apr 22, 2022 14:21:37 GMT
That post and the responses from Rabbit Hole Designs makes them look horrible! If they get a patent for that brush, the world has truly gone mad! I’ll never buy one from them now.
I blame the stinky petunia for this.
These people didn’t invent anything, they stole a design and are claiming it as their own.
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Post by cbet on Apr 22, 2022 14:58:05 GMT
If Rabbit Hole gets a patent for that brush . . . well, I haven't purchased much from them in the past, so they won't miss the future business they won't be getting. And I have that brush. I looked to see if I could get it for less from a makeup place (partly because at the time, it was sold out everywhere). There's a lot about it that I like better than the EK Success brush and the "dustbag" buddies, but it is not a new invention. You can't really get a patent because you're applying powder to a piece of cardstock instead of your face (and that's the only difference), can you?
Good lord, you are selling to a group of people who, by their very nature, lean to the DIY side. If they didn't, they wouldn't be involved in this hobby to begin with!
Oh, and don't mess with JM. I was put in the naughty chair on Splitcoast back in the day, and another member was perma-banned because we suggested that she was not as forthcoming as she should have been about how much involvement she had in bringing the pink machine to market.
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Post by scrappyem on Apr 22, 2022 15:15:21 GMT
@sunnycamom I am so with you on the marketing aspect. I see so many people create a small business (crafty and other industries), put money into it, but have no marketing plan or budget beyond posting on Instagram/Facebook. It drives me bananas. I'm in a related field, so I'm bias towards the importance of marketing, but you can't just "build it and they will come". The real world very rarely works that way. It sucks to have to spend money on marketing, I get it. But if you want customers to find you and your wonderful product(s) you have to let them know the product exists.
The idea of her inventing glossy paper is laughable. I was a buyer back in 2005-2006 and this product was readily available in the art supply market. I'm all for protecting ideas but there is a line. Glossy papers and makeup brushes turned craft brushes aren't the hill to die on.
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Post by scrappyrabbit on Apr 22, 2022 16:53:04 GMT
Interestingly, a youtube video popped up last night about something similar to this. If any of you follow her (Christy's Beautiful Life) she got on a rant about how using someone's sketch or scraplifting with out credit is A-OK in her book. She must have been called out by someone and now feels the need to defend herself. IDK.
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Post by joblackford on Apr 22, 2022 17:31:24 GMT
I've seen this video pop up a couple of times on IG and read lots of comments trying to figure it out. I'm pretty sure it's about SSS adapting The Ink Stand's product. ELC said she "can't" name names, and some of the people cheering her on are SSS DT members who obviously can't either (but probably won't speak up when they get sent one to promote). She mentioned in a comment that the product in question is patent pending, which the Ink Stand is (I just checked her website and spotted it inkstandshop.com/products/the-ink-stand-mini ) but it bugged me that she didn't post something that would actually support her friend's business. I found the whole thing too vague to be useful - you can't say you're standing up for someone to a bully and then not actually name either party - that's not standing up for anything IMO, just complaining. It seems like half the people in the comments are focused on ELC having her products "stolen," even misunderstanding and thinking the solid foil plate was her idea rather than one she admits she shouldn't have copied and has pulled from her shop. Vague call outs just get everybody riled up without actually helping the person who they're standing up for. But it's telling/interesting that we can all think of several possible candidates. I guarantee that scrapbook dot com is already working on their own version of the ink stand, just like they've done with every other one of their "exclusive" branded products. Is that wrong? It sucks when you're a tiny family business without the resources to protect your idea but even if you do people will still find ways to adapt the idea (no magnets, closer together, different materials) and get their share of the market. And some of those adaptations turn out better, some not so good.
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scrapnnana
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Post by scrapnnana on Apr 22, 2022 17:55:47 GMT
I’ve been stamping a long, long time. Erin did not come up with the concept of white glossy paper. I have some in my stash that is at least 20 to 30 years old, and the white glossy card stock is surprisingly still relatively white and not even yellowed much.
I’ve supported some companies since they were very small. I am not going to switch to buying only from new, small companies, just because the companies that I love have gotten to be a bigger small company than hers. They earned my money over time by offering products that I wanted for a price that I was willing to pay.
It might help Erin to look at the example of companies that used to be small and have grown. One example that I admire is Heartfelt Creations. They started out as an Amish family who designed and made stamps. They ran their business from their home. They are honest, hard working, and customer oriented. I recently received the wrong order from them by accident. They were very prompt about correcting the problem. A few years ago, they called to see if I was interested in helping with a convention in my area, and I told them I couldn’t because I had pneumonia. They sent me a get well card. I don’t know any of them personally, although I briefly met a couple of their employees when I took a couple of their classes. The way they treat their customers shows they value their customers, and their customers love their products. Their booth at convention is always mobbed. Their classes at convention fill up fast. They are creative and hard working, but they didn’t achieve success overnight. It has taken them years to grow as large as they are.
I will keep right on buying from them and from other companies that have earned my business and my respect.
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lynn0117
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Jul 2, 2018 15:47:03 GMT
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Post by lynn0117 on Apr 22, 2022 18:00:15 GMT
I find it so hard to find scrapbook supplies that I like and when I do, I buy them. I don’t look at the store or the brand, I just purchase what I like. We all know that it is hard to find stuff that speaks to us so I tend not to put a lot of restrictions on myself like only buying from small businesses etc.
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Post by Ryann on Apr 22, 2022 18:06:54 GMT
Interestingly, a youtube video popped up last night about something similar to this. If any of you follow her (Christy's Beautiful Life) she got on a rant about how using someone's sketch or scraplifting with out credit is A-OK in her book. She must have been called out by someone and now feels the need to defend herself. IDK. I don’t know if it’s related, but there’s a graphic making it’s way around paper crafting IG accounts that says “I Create to Inspire - please feel free to scraplift anything I share”. I don’t know who started it or what it’s in response to, but clearly there’s some drama going on with that.
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Post by scrapbookmomof4 on Apr 22, 2022 18:14:29 GMT
I still consider SSS and Scrapbook.com to be small business, too, in any case. They're hardly Amazon or Ali Express. I very much agree - SSS and sb.com are not "large" businesses, they're just bigger than the single designer businesses. Do you remember the "warehouse walks" on 2 peas? I loved those. It was large, but no walmart. There were like 10 employees at a time! We tend to villainize our industry leaders, and yet we need them to offer the services we want. I think EVERY human should make responsible, kind, ethical decisions in their lives and businesses...but guess what, that's not gonna happen We all make bad choices and when you want a business to grow sometimes you step on toes. What entrepreneur does not WANT their business to grow into something bigger? Isn't that the point? Does the OP WANT to remain a small business at her present size/level? probably not She'd probably love to grow into a Gina K or PinkFresh! But yeah, we start being more critical when businesses grow as if they have more of a responsibility to us because we as consumers have allowed them to grow. I agree with you 100% and I think if she wants to grow to become a Gina K or PinkFresh or any other company that she perceives as being big, she's going about it all wrong. The reason those companies are thriving is because they don't do this kind of drama. I'm trying to figure out who this actually helps? She isn't going to get companies to stop adding to their own lines. And Tonic had "her card stock" long before she was even a company. Glossy card stock has been around forever, as has holographic card stock. The Ink Stand's products are sold at SSS so way to screw a company that's helping you get noticed. I do not understand these company rants. I have never purchased anything from ELC however, I won't at this point because what if I have a customer service issue and need help? Will she take it right to social media? No thanks. I also won't buy anymore Ink Stands either. I have some pad ones and I was thinking about getting the ink cube one but she has been pretty passive aggressive about it online and it's just bad business. The SSS ink stand looks better to me anyway. I like the silicone idea. She reminds me of that Ink Road lady. Remember what she did to Tim? It seems that this woman is trying to do the same to SSS. Also, she says that SSS designers are backing her up but they are afraid to speak up. Well, anyone can say anything so take that with a grain of salt. I am pretty sure the designers at SSS love working there and love getting new products to work with. They get lots of eyes on their blogs, instagram accounts and YouTube channels. They aren't secretly wanting SSS to go down. That was a ridiculous statement. Crafting is my happy place. I will stick with happy, drama free companies, big and small.
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azcrafty
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Jun 28, 2019 20:24:21 GMT
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Post by azcrafty on Apr 22, 2022 18:34:11 GMT
That post and the responses from Rabbit Hole Designs makes them look horrible! If they get a patent for that brush, the world has truly gone mad! I’ll never buy one from them now. I blame the stinky petunia for this. These people didn’t invent anything, they stole a design and are claiming it as their own. I have 2 of those brushes I got with makeup powder in it. Than when it got emptyI put cornstarchin it. It was very hard to replace the makeup with cornstarch, maybe I should have gotten a patent on my pouring style. At least she does confess that she stole the idea from the beauty department.
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Post by scrappyrabbit on Apr 22, 2022 18:45:17 GMT
Interestingly, a youtube video popped up last night about something similar to this. If any of you follow her (Christy's Beautiful Life) she got on a rant about how using someone's sketch or scraplifting with out credit is A-OK in her book. She must have been called out by someone and now feels the need to defend herself. IDK. I don’t know if it’s related, but there’s a graphic making it’s way around paper crafting IG accounts that says “I Create to Inspire - please feel free to scraplift anything I share”. I don’t know who started it or what it’s in response to, but clearly there’s some drama going on with that. Yup she started that. I don't know the whole backstory to it but she felt the need to create that graphic and make a 9 minute video about how "creators" should be inspired by each other and not give credit. On one hand, I think if it's just for your personal album, then go for it. But if you are profiting off of your scrapbooking, which "creators" sometimes are, then I think you should at least give credit where credit is due. Just left a bad taste in my mouth. Then again, this particular creator posted a long dramatic video about the Redefined Kreative shop a few months back.
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Post by grammadee on Apr 22, 2022 18:49:57 GMT
I am confused. I went back and tried to follow her car chat video, then re read her post from a couple days ago.
Is she not saying that SHE is apologizing for copying the foil plate from someone else? Then she says she knows how this feels b/c she has had her cs designs copied and marketed by someone else?
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Post by scrapbookmomof4 on Apr 22, 2022 18:56:43 GMT
I am confused. I went back and tried to follow her car chat video, then re read her post from a couple days ago. Is she not saying that SHE is apologizing for copying the foil plate from someone else? Then she says she knows how this feels b/c she has had her cs designs copied and marketed by someone else? Yes, she says she stole the plate idea (which was a solid plate for using the reverse image from leftover foil plates.) She said she was discontinuing it. She also said she only sold 6. I wonder if she has sold 6000 if this would have even been a thing. Then she said she knows how it feels because her glossy card stock was stolen by a big company. Not card stock designs. Just plain glossy black, white and holographic card stock that has been in the industry for decades.
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