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Post by lindamh on Aug 20, 2022 19:30:57 GMT
I placed an order with SSS last Sunday and as of today, Saturday, it is still processing. Can anyone share if this is typical of their shipping, or should I be getting in touch with them next week?
I think I've only ordered with them one other time, but the September 2022 Card Kit was calling my name!
Thanks!
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Post by cmpeter on Aug 20, 2022 20:14:38 GMT
They are SOOOO slow. I often forget what I ordered from them by the time the package arrives.
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Post by lindamh on Aug 20, 2022 20:18:19 GMT
Thanks! So much for the "we ship in 3 to 5 days" ! Good thing I really wanted that card kit!
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pinklady
Drama Llama
Posts: 5,540 
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Post by pinklady on Aug 20, 2022 20:48:33 GMT
I find them hit or miss. Sometimes it’s quick and sometimes it takes forever.
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Post by joblackford on Aug 20, 2022 23:38:20 GMT
It always used to be that slow and then they improved for a while but I guess they’ve backslid. I think their kits seem especially slow although I haven’t ordered in a long time. But you’d think since it’s an already packaged kit it would be pretty easy to slap a label on it and get it out the door.
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Post by kiwikate on Aug 21, 2022 2:57:17 GMT
Placed an order on the 14th- first time in two years. Paid the $5 extra to ship to NZ (on top of international shipping) pus my country's taxes. Much more than I should have spent on a kit.
STILL PROCESSING.
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Post by Ryann on Aug 21, 2022 11:26:51 GMT
I stopped shopping there years ago due to their slooow order fulfillment. It’s unfortunate they are still having issues.
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scrappyesq
Pearl Clutcher
You have always been a part of the heist. You're only mad now because you don't like your cut.
Posts: 4,032
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Post by scrappyesq on Aug 21, 2022 21:16:37 GMT
I find them hit or miss. Sometimes it’s quick and sometimes it takes forever. Exactly. The most recent things I've ordered from them have taken a matter of days (ordered Wednesday or Thursday and arrived Saturday) others have taken weeks. I would say the vast majority have fallen into the former category. |
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GiantsFan
Prolific Pea
Posts: 8,295
Site Supporter
Jun 27, 2014 14:44:56 GMT
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Post by GiantsFan on Aug 21, 2022 23:23:45 GMT
SSS is hit or miss for shipping. I think that when their monthly kit comes out shipping slows, probably due to volume.
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Post by gizzy on Aug 21, 2022 23:34:50 GMT
Unless I've ordered their card kit with my purchase, they are slow. Not as slow as spellbinders but still slow.
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Post by lindamh on Aug 22, 2022 18:59:49 GMT
Thanks for the additional input. It's a good thing I didn't plan on using this card kit immediately!
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Post by papersilly on Aug 22, 2022 21:02:51 GMT
i've never ordered from them and have always wondered what their processing time is. now i know.
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amysolovay
Full Member
Posts: 257
Sept 4, 2022 6:25:20 GMT
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Post by amysolovay on Sept 4, 2022 14:13:06 GMT
Please keep in mind that USPS and the other major shippers have had significant delays and staffing shortages lately, so perhaps that could be either causing or contributing to any delays y'all have noticed lately?
The one and only order I have placed with SSS lately was shipped promptly and without issues.
LOVE SSS soooo much! I used to order from them back when they were ebay-based business, and back then they shipped my orders super fast. I took a long hiatus from paper crafts to move aboard a sailboat and go cruising. Now I am back into paper crafts, and it has been a big adjustment to get used to all the changes. I am SO GLAD to see that SSS has apparently ditched ebay in favor of operating their own website. I think that was a smart move and a change for the better. I still love them all these years later...
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Post by MichyM on Sept 4, 2022 14:24:04 GMT
Yes, I think we are all aware of delays at the shipping company’s hands. This is not that. This is SSS not fulfilling orders and handing it over to the shipper for nearly a week.
Every now and again they’ll ship an order of mine promptly. After the second time it became clear why, they started a site-wide sale the following day and IMHO want to get orders out so that customers don’t ask for that sale price on any orders that are waiting to be fulfilled.
To the PP. I’m happy your most recent order was sent in a timely manner.
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Post by mrsshampoo on Dec 14, 2022 19:34:32 GMT
I waited 2 weeks for my order to be processed, only for them to tell me that one of my items was out of stock. I'm not sure why they are taking payment for things that they don't have in stock. I'm also not sure why they say "3-5 business days" when they mean weeks. I know that I won't be shopping with them again anytime soon.
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Post by amyl on Dec 16, 2022 11:30:18 GMT
SSS is on my naughty list now. I ordered in mid-November. Granted, there was a Christmas tree die that said ships December 1. That’s on me. However, when it had yet to be shipped by the 12th, that’s on them. When I’ve ever contacted them, they are come across as “oh well, sorry about your luck”. I asked them to cancel my order and she replied they just shipped. I only order from them if I can’t get it anywhere else or it’s one of their own items that I decide I have to have. I just don’t care for them that much!
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Post by mrsshampoo on Dec 17, 2022 1:36:17 GMT
SSS is on my naughty list now. I ordered in mid-November. Granted, there was a Christmas tree die that said ships December 1. That’s on me. However, when it had yet to be shipped by the 12th, that’s on them. When I’ve ever contacted them, they are come across as “oh well, sorry about your luck”. I asked them to cancel my order and she replied they just shipped. I only order from them if I can’t get it anywhere else or it’s one of their own items that I decide I have to have. I just don’t care for them that much! They did the same thing to me. Hurry up and ship when asked to cancel an order. I actually filed with PayPal because they shipped way outside their stated timeframe and refused to cancel an order that they couldn’t fulfill fully. PayPal immediately closed the case in my favor. SSS must be on PayPal’s naughty list , too. |
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FurryP
Drama Llama
To pea or not to pea...
Posts: 6,976
Site Supporter
Jun 26, 2014 19:58:26 GMT
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Post by FurryP on Dec 17, 2022 18:48:34 GMT
I know full well what shipping is like with SSS, so I don't mind shopping with them if they have something I want. For BF I was pleasantly surprised I had my order in 5 days. SB.con however let me down recently because they always ship super fast and this time it took 5 days before it even shipped. I missed out getting my order before I left out of town. I was planning to take the supplies with me. It was not during the holidays either.
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Post by teacherlisa on Dec 17, 2022 19:10:12 GMT
I only order from SSS if they are the only one who carries the product.
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hutchfan
Drama Llama
Posts: 6,136
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Post by hutchfan on Dec 17, 2022 19:22:04 GMT
I have never had a problem with SSS I hate to hear that others are having problems.
I placed an order very early in November from Honey Bee stamps and it said 3 to 5 days shipping it took almost a month to get my order. I had to contact them to ask about it. They sent a general response that they were busy with Holiday orders.
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