Post by beaglemom on Sept 26, 2022 0:51:19 GMT
We moved and now live in an HOA. Fine, whatever. But they have decided to use a "management company" for dues payments and other things. We got the first thing in the mail today for the year's dues. It came with information on how to log on to the site to pay and update information.
The website is seriously from the early 90s. The pay my assessment link that was in 3 of the docs doesn't work and returns "Service Unavailable HTTP Error 503. The service is unavailable." There is no way to update your profile information. There is a drop down form to send an email with questions. If you try to edit your message, ie move the cursor to fix something, it makes the entire email box go away and you have to start over.
I am all for going electronic, but for goodness sake please make sure that the tech was designed at least in the last 10 years. I can't believe our dues are going to pay for something this crappy.
The website is seriously from the early 90s. The pay my assessment link that was in 3 of the docs doesn't work and returns "Service Unavailable HTTP Error 503. The service is unavailable." There is no way to update your profile information. There is a drop down form to send an email with questions. If you try to edit your message, ie move the cursor to fix something, it makes the entire email box go away and you have to start over.
I am all for going electronic, but for goodness sake please make sure that the tech was designed at least in the last 10 years. I can't believe our dues are going to pay for something this crappy.
