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Post by Patter on Jan 31, 2023 18:16:50 GMT
So, I have used Chewy for our pet meds for quite some time but I am becoming frustrated. My vet writes for a year but Chewy continually wants the prescrip sent in again when I order the next 6 month supply. There is no need, and it's time consuming for me and my vet. My vet will not fax so I have to go in and pick up the prescription.
I am thinking of using a different online pet pharmacy. Anyone have one that is reliable and will honor the refills?
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Post by MichyM on Jan 31, 2023 18:33:05 GMT
I use Wedgewood for one of my cat’s medication. They give a discount for auto-refills, and I have no complaints whatsoever.
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Post by busy on Jan 31, 2023 18:33:38 GMT
Does your vet have a recommendation? In our case, our vet recommends Chewy and will directly provide prescriptions to them without my intervention. Maybe there's another provider your vet is more cooperative with?
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Post by Basket1lady on Jan 31, 2023 18:36:36 GMT
Unfortunately I can’t say how they work currently, but I used 1800PETMEDS for 5-6 years and they were incredible to work with. We had a lab who needed Adequan injections and I did them myself. I ordered the meds and syringe from them monthly. Once the shipment was delayed and they overnighted a second order with no charge for the expedited shipping. I also ordered our preventative meds from there as well.
I’d heard that they bought up expired prescriptions but never saw any evidence of that. Our meds were always well within their proper dates.
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Post by bianca42 on Jan 31, 2023 18:56:05 GMT
I've gotten pet meds at my local Wegmans pharmacy...where I get our people prescriptions.
I typically stick with Chewy, as my vet works directly with them without an issue.
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Post by giatocj on Jan 31, 2023 18:57:09 GMT
Our vet uses Vetsource and they're great. Maybe you could ask your vet if they have any recommendations.
When Tucker was alive we used 1-800 Pet Meds for all his meds and they were also great.
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Post by craftedbys on Jan 31, 2023 19:03:17 GMT
I just use the Walmart pharmacy where we get the rest of our meds.
It just took several times explaining that he's. A. Cat. Yes, we have insurance, but he's. A. Cat.
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Post by Bridget in MD on Jan 31, 2023 19:07:00 GMT
So, I have used Chewy for our pet meds for quite some time but I am becoming frustrated. My vet writes for a year but Chewy continually wants the prescrip sent in again when I order the next 6 month supply. There is no need, and it's time consuming for me and my vet. My vet will not fax so I have to go in and pick up the prescription. I am thinking of using a different online pet pharmacy. Anyone have one that is reliable and will honor the refills? Our vet is the same, its a PITA! I guess they stopped faxxing the rx bc it took up so much time, but the price difference was worth it to me. However, the last time my dog went up in weight so I had to get the new rx, and MAIL IT IN. Chewy reimbursed for the shipping, but i was like WTF??? Why can't I scan it? I guess too many people forge it. There is something screwy with your rx & Chewy tho - if it is written for a year, why don't they honor it? I use the chat function all the time and I would question that. |
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Post by Patter on Jan 31, 2023 19:28:54 GMT
So, I have used Chewy for our pet meds for quite some time but I am becoming frustrated. My vet writes for a year but Chewy continually wants the prescrip sent in again when I order the next 6 month supply. There is no need, and it's time consuming for me and my vet. My vet will not fax so I have to go in and pick up the prescription. I am thinking of using a different online pet pharmacy. Anyone have one that is reliable and will honor the refills? Our vet is the same, its a PITA! I guess they stopped faxxing the rx bc it took up so much time, but the price difference was worth it to me. However, the last time my dog went up in weight so I had to get the new rx, and MAIL IT IN. Chewy reimbursed for the shipping, but i was like WTF??? Why can't I scan it? I guess too many people forge it. There is something screwy with your rx & Chewy tho - if it is written for a year, why don't they honor it? I use the chat function all the time and I would question that. I cannot tell you how many phone calls I have had with Chewy. The chat never was helpful but really the phone calls haven't been either. My vet does not recommend any online service over the other. I have asked. They also don't carry what is prescribed for my boys. They write for it but don't carry it in the office. Love my vet office but man this getting meds has been a pain for WAY too long. |
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Post by Patter on Jan 31, 2023 19:29:48 GMT
Unfortunately I can’t say how they work currently, but I used 1800PETMEDS for 5-6 years and they were incredible to work with. We had a lab who needed Adequan injections and I did them myself. I ordered the meds and syringe from them monthly. Once the shipment was delayed and they overnighted a second order with no charge for the expedited shipping. I also ordered our preventative meds from there as well. I’d heard that they bought up expired prescriptions but never saw any evidence of that. Our meds were always well within their proper dates. One of my boys is also on Adequan injections. Man, that would be great if I could do it myself. |
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Post by Basket1lady on Jan 31, 2023 19:46:40 GMT
Unfortunately I can’t say how they work currently, but I used 1800PETMEDS for 5-6 years and they were incredible to work with. We had a lab who needed Adequan injections and I did them myself. I ordered the meds and syringe from them monthly. Once the shipment was delayed and they overnighted a second order with no charge for the expedited shipping. I also ordered our preventative meds from there as well. I’d heard that they bought up expired prescriptions but never saw any evidence of that. Our meds were always well within their proper dates. One of my boys is also on Adequan injections. Man, that would be great if I could do it myself. It’s done IM, so it really isn’t hard. But I’m diabetic, so shots/needles aren’t an issue for me. IMO, the key to to not hesitate. Pick your spot and go for it. If I’m remembering correctly, it was about half the cost of getting the shots in clinic. It really was a miracle drug and easily gave us another 2-3 years with our girl. |
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pinklady
Drama Llama
Posts: 5,539 
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Post by pinklady on Jan 31, 2023 19:59:03 GMT
Our vet is the same, its a PITA! I guess they stopped faxxing the rx bc it took up so much time, but the price difference was worth it to me. However, the last time my dog went up in weight so I had to get the new rx, and MAIL IT IN. Chewy reimbursed for the shipping, but i was like WTF??? Why can't I scan it? I guess too many people forge it. There is something screwy with your rx & Chewy tho - if it is written for a year, why don't they honor it? I use the chat function all the time and I would question that. I cannot tell you how many phone calls I have had with Chewy. The chat never was helpful but really the phone calls haven't been either. My vet does not recommend any online service over the other. I have asked. They also don't carry what is prescribed for my boys. They write for it but don't carry it in the office. Love my vet office but man this getting meds has been a pain for WAY too long. Wow, I'm so surprised to hear this about Chewy. They typically have such great customer service. |
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Post by Patter on Feb 1, 2023 11:00:15 GMT
I cannot tell you how many phone calls I have had with Chewy. The chat never was helpful but really the phone calls haven't been either. My vet does not recommend any online service over the other. I have asked. They also don't carry what is prescribed for my boys. They write for it but don't carry it in the office. Love my vet office but man this getting meds has been a pain for WAY too long. Wow, I'm so surprised to hear this about Chewy. They typically have such great customer service. Yes, totally agree that they usually have great CS. My husband has even been around to hear some of the conversations with their pharmacy. Wow! They have messed up countless times, and it's NOT hard what we need. I ended up ordering from PetMeds because I got 5% back from Rakuten, and I got $80 back with coupons. Can't beat that. Now we will see how it goes. I had to order 5 meds for my three dogs. Thanks everyone! |
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RosieKat
Drama Llama
PeaJect #12
Posts: 5,398
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Post by RosieKat on Feb 1, 2023 15:40:21 GMT
I used to use 1-800-PetMeds and for some stuff, my vet directly.
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