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Post by flanz on Apr 20, 2023 20:13:22 GMT
UPDATE:
I almost always have the full 20 KU titles I'm allowed, and before I can "buy" the new KU title I need to return something, which I did.
This was the first time for this particular hiccup.
Even though it said the download was not possible, I tried it - and it worked for both books!!!
Hi!
Last night I "bought" two KU books.
They show up in my library of contents and devices along with the message "This title is unavailable for download and transfer."
I purchased a third book last night and paid for it... that one I have.
Have you ever had this issue?
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pantsonfire
Pearl Clutcher
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 4,762 
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Post by pantsonfire on Apr 20, 2023 20:16:11 GMT
Hi! Last night I "bought" two KU books. They show up in my library of contents and devices along with the message "This title is unavailable for download and transfer." I purchased a third book last night and paid for it... that one I have. Have you ever had this issue? It happens when you have too many K.U items on your shelf. You are limited to how many you can have at one time. |
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pantsonfire
Pearl Clutcher
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 4,762
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Post by pantsonfire on Apr 20, 2023 20:18:34 GMT
I believe 10 is the max of K.U. books/magazines you can have downloaded at a time.
Unlimited of course for purchases.
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Post by belgravia on Apr 20, 2023 20:54:43 GMT
I believe 10 is the max of K.U. books/magazines you can have downloaded at a time. Unlimited of course for purchases. But when you’re at 10 items you get a prompt asking if you want to return one in order to download the new one. |
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pantsonfire
Pearl Clutcher
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 4,762
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Post by pantsonfire on Apr 20, 2023 21:01:23 GMT
I believe 10 is the max of K.U. books/magazines you can have downloaded at a time. Unlimited of course for purchases. But when you’re at 10 items you get a prompt asking if you want to return one in order to download the new one. I never got that message. Eta: I was at 10 and just couldn't download the book. |
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caangel
Drama Llama
Posts: 5,462
Location: So Cal
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Post by caangel on Apr 20, 2023 21:20:15 GMT
Are you doing it through the app? I remember reading something about not being able to download books through the app, but only through the website. I can't remember all the details but maybe that will help you troubleshoot.
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Post by flanz on Apr 20, 2023 22:56:34 GMT
Hi! Last night I "bought" two KU books. They show up in my library of contents and devices along with the message "This title is unavailable for download and transfer." I purchased a third book last night and paid for it... that one I have. Have you ever had this issue? It happens when you have too many K.U items on your shelf. You are limited to how many you can have at one time. Right. I almost always have the full 20 we're allowed here and before I can "buy" the new KU title I need to return something, which I did. This was a first. Even though it said the download was not possible, I tried it - and it worked for both books!!! |
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Post by flanz on Apr 20, 2023 22:57:20 GMT
Are you doing it through the app? I remember reading something about not being able to download books through the app, but only through the website. I can't remember all the details but maybe that will help you troubleshoot. Website, on my laptop... |
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