|
|
Post by librarylady on Aug 30, 2023 14:11:36 GMT
I was attempting to send condolences to a friend in Alabama. In my searches for a local florist, I got the 800 number for Lily's Florist. I am not sure how I got that. I usually look at FTD, find out who the local florist is and order from the local rather than go through a remote service.
I have no idea how I messed up so badly, but apparently Lily's is a scam call center. The flowers never were delivered. I'll have Visa cancel the amount etc., but I"ll have to deal with a contested charge etc. I also think more scam charges will appear.
|
|
|
|
Post by disneypal on Aug 30, 2023 14:14:04 GMT
Sorry you were scammed, but thank you for warning us
|
|
|
|
Post by smasonnc on Aug 30, 2023 14:27:40 GMT
I had the same issue with Ava's Flowers. I was looking for a local florist and it came up. Found out later, they're not actually local. They said the flowers had been delivered later that day, then the next day, then when I asked for tracking, they kept saying the flowers had been delivered.
I called customer service and they wouldn't let me off the phone. Kept offering discounts, even though I didn't need the flowers anymore and said he had to "go to his manager" to handle it. I hung up and challenged it on my credit card then went to work leaving bad reviews EVERYWHERE. Lily's sounds like the same kind of scam.
|
|
|
|
Post by librarylady on Aug 30, 2023 14:38:07 GMT
I have cancelled the card I used. I felt sure the account would soon be getting strange charges to it.
The number is out on the "dark web" I am sure.
PIA to change the auto billings I had on the card......
|
|
lindas
Pearl Clutcher
Posts: 4,159 
|
Post by lindas on Aug 30, 2023 14:44:19 GMT
I have cancelled the card I used. I felt sure the account would soon be getting strange charges to it. The number is out on the "dark web" I am sure. PIA to change the auto billings I had on the card...... Sorry you got scammed and had to cancel your card. That’s why I keep a card strictly for online orders. No auto bills go on it so it’s easy to cancel if I ever have to. |
|
snyder
Pearl Clutcher
Posts: 3,956
Location: Colorado
|
Post by snyder on Aug 30, 2023 14:48:57 GMT
Uggg! Bummer!
Will they still credit your card for that amount if you have canceled it?
Maybe for us that look for local florists, we should avoid any 800 type number and look for a "regular" phone number to the florist.
Nothing seems like it is easy any more.
I've already been on phone this morning dealing with issues.
|
|
iowgirl
Pearl Clutcher
Posts: 4,134
|
Post by iowgirl on Aug 30, 2023 16:38:10 GMT
I just recently sent an arrangement though the local (the town they were being sent) florist. I went on their page and did it directly.
The arrangement wasn't anything close to what the photo I clicked on was, but I was ok with it because it was of similar flowers and size.
I have a 'Celebrations Passport' that I got when I sent some Shari's Berries" a couple years ago. I just keep renewing it, because it has been a value for me. You get free shipping and some discounts with it. But besides the Shari's Berries, it has 1-800 Flowers, Gift Baskets .com, Simply Chocolate, Harry & David (not super crazy for their stuff) Chery's Cookies, and several others. I wish I had sent the flowers from 1-800 Flowers, with my Passport membership. I HIGHLY recommend Chery's Cookies. I can send a small box of them for around $12 after I apply coupons and free shipping. Fun just to say Hi or Thinking of You. I have sent bigger boxes of cookies, instead of flowers for funerals. I got a terrific response from the family. One instance, I knew the family was large and lots of younger kids, so I sent a big box of Chery's Cookies and two dozen chocolate dipped strawberries. They said it was just so refreshing to have something fun and edible. Shipping can take a few days though, so flowers are more 'instant'.
|
|
GiantsFan
Prolific Pea
Posts: 8,294
Site Supporter
Jun 27, 2014 14:44:56 GMT
|
Post by GiantsFan on Aug 30, 2023 20:59:00 GMT
PIA to change the auto billings I had on the card...... Thanks for the PSA. For automatic monthly billings like utilities, I have one specific card that's only used for those types of charges, and another card for my everyday purchases. |
|
|
|
Post by Patter on Aug 30, 2023 21:57:58 GMT
I am so sorry. That's one reason (of many) that I always buy from Benchmark Bouquets on Amazon. Waiting on deliver of 3 different arrangements now to people. They are much cheaper, and the flowers are beyond amazing. They always last a long time. Everyone I have sent them to just raves over them.
Hope you don't have any more issues and get this resolved.
|
|
