huskergal
Pearl Clutcher
Posts: 3,017 
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Post by huskergal on Oct 22, 2023 19:16:54 GMT
Yesterday, dh and I ate a restaurant. I ordered hash with two eggs over easy. The eggs were served on the side on the plate, not on top of the hash. When I cut into the over easy eggs, the egg white was runny and clear. Clearly this indicates raw egg white. We let the manager know. What do you think is the correct response by the restaurant to this situation?
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Post by revirdsuba99 on Oct 22, 2023 19:19:17 GMT
Return with hash and eggs on a clean plate.
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Post by katlady on Oct 22, 2023 19:20:32 GMT
I don’t know what is correct. I’ve had both done before, replace entire plate, just bring out the corrected item. To me, I guess it doesn’t greatly matter to me, unless the incorrect item upsets me to see it.
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Post by auntiepeas on Oct 22, 2023 19:24:22 GMT
If this was like a McDonald's restaurant where the egg could be almost instantly replaced without the hash getting too cold then I'd probably accept just the egg being replaced, otherwise I'd expect the whole meal to be replaced.
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Post by manda on Oct 22, 2023 19:28:41 GMT
I would only expect new eggs, not a new meal. But if I was concerned about the runny egg touching the hash, I would speak up and ask for both to replaced specifically mentioning salmonella risk.
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Post by myshelly on Oct 22, 2023 19:32:58 GMT
I would expect a new meal because I would want hot eggs and hot hash all together at the same time.
However, there have been times when part of my meal has come out wrong and I have asked to keep the rest of it because I was hungry and just wanted to start eating and only have the one part replaced.
The manager should do what whatever the customer asks.
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quiltz
Drama Llama
Posts: 6,714
Location: CANADA
Jun 29, 2014 16:13:28 GMT
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Post by quiltz on Oct 22, 2023 19:54:09 GMT
Yesterday, dh and I ate a restaurant. I ordered hash with two eggs over easy. The eggs were served on the side on the plate, not on top of the hash. When I cut into the over easy eggs, the egg white was runny and clear. Clearly this indicates raw egg white. We let the manager know. What do you think is the correct response by the restaurant to this situation? I order my eggs over easy with no rooster juice. |
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Post by lucyg on Oct 22, 2023 19:59:41 GMT
Yeah, this is why I always order my eggs over medium.
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Post by auntkelly on Oct 22, 2023 20:03:42 GMT
I would expect a new plate of eggs and hash. I think it would be unappetizing and unsanitary to eat hash on a plate w/ undercooked eggs.
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Post by cmpeter on Oct 22, 2023 20:10:10 GMT
I had a similar issue today. They gave me my choice. I opted for a whole new plate so I could eat my breakfast hot and all together.
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Post by dewryce on Oct 22, 2023 20:10:33 GMT
I would only expect new eggs, not a new meal. But if I was concerned about the runny egg touching the hash, I would speak up and ask for both to replaced specifically mentioning salmonella risk. I’d want a new meal on a new plate for this reason. |
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Post by librarylady on Oct 22, 2023 20:22:54 GMT
This sort of thing is why I order scrambled eggs at a restaurant.
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Post by littlemama on Oct 22, 2023 20:51:46 GMT
Over easy eggs have runny whites. Over medium eggs have solid whites and runny yolks.
Anyway, I might ask them to remake the whole thing, but in reality they would probably put the hash under the warming light while they cook the eggs and then toss it on the grill for a few moments at the end.
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snyder
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Posts: 3,993
Location: Colorado
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Post by snyder on Oct 22, 2023 20:53:36 GMT
I think I would want a whole new meal since the "raw" eggs were on the same plate as the hash.
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tracylynn
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Posts: 4,872
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Post by tracylynn on Oct 22, 2023 21:03:03 GMT
Over easy eggs have runny whites. Over medium eggs have solid whites and runny yolks. Anyway, I might ask them to remake the whole thing, but in reality they would probably put the hash under the warming light while they cook the eggs and then toss it on the grill for a few moments at the end. I had to look out up because my definition of over easy eggs is not runny whites. Everything I see in a quick google check is firm egg whites on an over easy egg. To answer the question, I would have expected a new plate with fresh food. |
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peaname
Pearl Clutcher
Posts: 3,389
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Post by peaname on Oct 22, 2023 21:09:57 GMT
New meal or your choice. I just asked a friend if a steakhouse was good and she told me no, I watched a server take a $120 steak from the table it had been delivered to incorrectly and bring it over to the right table and I can’t eat there anymore! Lol
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Post by revirdsuba99 on Oct 22, 2023 21:26:52 GMT
New meal or your choice. I just asked a friend if a steakhouse was good and she told me no, I watched a server take a $120 steak from the table it had been delivered to incorrectly and bring it over to the right table and I can’t eat there anymore! Lol Not like as in good, but like yuck! Thanks for sharing.. |
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pinklady
Drama Llama
Posts: 5,563
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Post by pinklady on Oct 23, 2023 1:14:57 GMT
Yesterday, dh and I ate a restaurant. I ordered hash with two eggs over easy. The eggs were served on the side on the plate, not on top of the hash. When I cut into the over easy eggs, the egg white was runny and clear. Clearly this indicates raw egg white. We let the manager know. What do you think is the correct response by the restaurant to this situation? Huh, I think you were served what you ordered. 🤷🏼‍♀️ |
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Post by crazy4scraps on Oct 23, 2023 1:23:30 GMT
Over easy eggs have runny whites. Over medium eggs have solid whites and runny yolks. Anyway, I might ask them to remake the whole thing, but in reality they would probably put the hash under the warming light while they cook the eggs and then toss it on the grill for a few moments at the end. I had to look out up because my definition of over easy eggs is not runny whites. Everything I see in a quick google check is firm egg whites on an over easy egg. To answer the question, I would have expected a new plate with fresh food. That’s my definition of over easy as well. The whole reason they’re flipped over in the pan is to cook the whites on the top side of the egg, otherwise I’d just order them sunny side up. I’d want a new plate with new hot food all at once. I don’t like uncooked egg whites. |
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Post by chaosisapony on Oct 23, 2023 1:51:48 GMT
I wouldn't want to eat the hash that had raw egg on it, doesn't seem too safe. But runny yolks even disgust me so I might be more sensitive than the average person. I would want the entire dish replaced.
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huskergal
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Posts: 3,017
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Post by huskergal on Oct 23, 2023 2:07:38 GMT
Over easy eggs have runny whites. Over medium eggs have solid whites and runny yolks. Anyway, I might ask them to remake the whole thing, but in reality they would probably put the hash under the warming light while they cook the eggs and then toss it on the grill for a few moments at the end. This is the first time I have ever heard of over medium eggs. I order over easy eggs every time I have breakfast in a restaurant. I have never had runny whites. |
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huskergal
Pearl Clutcher
Posts: 3,017
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Post by huskergal on Oct 23, 2023 2:11:01 GMT
The manager never asked me if I wanted a new plate. He just had new eggs brought out so the undercooked yucky eggs were still on the plate with my hash. I wanted to eat them together because I order over easy eggs so I can dunk potatoes in the yolk.
I have never heard of over medium eggs. I always order over easy eggs and the white is cooked. Over medium is a new term. Maybe the restaurant should that over easy includes runny eggs.
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huskergal
Pearl Clutcher
Posts: 3,017
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Post by huskergal on Oct 23, 2023 2:15:46 GMT
ried Eggs:
Sunny Side Up -- Not flipped, unbroken yolk. The top of the egg is just barely set.
Basted -- Sunny Side Up, hot fat spooned over until the white surrounding the yolk is opaque.
Over Easy / lite -- Flipped, whites fully cooked, unbroken yolk, yolk runny.
Over medium -- flipped, whites fully cooked, unbroken yolk, yolk creamy (not completely runny).
Over Medium Well -- Flipped, unbroken yolk, yolk cooked to have a firm but wet-appearing center.
Over Hard -- Flipped, broken, fully-cooked yolk.
Over Well -- Flipped, intact, fully-cooked yolk.
Broken / Lightly Scrambled -- Broken in pan and gently stirred while cooking - yolk and whites should not be mixed entirely.
Nowhere on the internet do I find Over Easy with runny white. Sunny side up have runny white which is why I never order them.
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Post by Lurkingpea on Oct 23, 2023 2:18:05 GMT
Yesterday, dh and I ate a restaurant. I ordered hash with two eggs over easy. The eggs were served on the side on the plate, not on top of the hash. When I cut into the over easy eggs, the egg white was runny and clear. Clearly this indicates raw egg white. We let the manager know. What do you think is the correct response by the restaurant to this situation? Huh, I think you were served what you ordered. 🤷🏼‍♀️ Runny yolk should be part of over easy but I don't think clear whites is. OP I would have wanted full new meal since the eggs were on the same plate as the hash. |
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huskergal
Pearl Clutcher
Posts: 3,017
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Post by huskergal on Oct 23, 2023 2:22:37 GMT
Loose white is still cooked. This was runny, clear whites. Clearly raw.
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Post by 950nancy on Oct 23, 2023 3:25:16 GMT
Huh, I think you were served what you ordered. 🤷🏼‍♀️ Runny yolk should be part of over easy but I don't think clear whites is. OP I would have wanted full new meal since the eggs were on the same plate as the hash. This is the only way I'll eat eggs usually. I have never had them served with clear whites. Just a runny yolk. |
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Post by lucyg on Oct 23, 2023 4:51:24 GMT
Over easy eggs have runny whites. Over medium eggs have solid whites and runny yolks. Anyway, I might ask them to remake the whole thing, but in reality they would probably put the hash under the warming light while they cook the eggs and then toss it on the grill for a few moments at the end. This is the first time I have ever heard of over medium eggs. I order over easy eggs every time I have breakfast in a restaurant. I have never had runny whites. I used to order over easy eggs but the whites were too uncooked for me one time too many and I switched to ordering over medium. They arrive ranging from slightly undercooked whites (which I can live with) to slightly over cooked yolks (which I can also live with) so I’m good with over medium. Over easy eggs aren’t supposed to have runny or clear whites, but my experience has been that the line cooks at breakfast places just aren’t all that careful about it. |
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Post by katiekaty on Oct 23, 2023 5:24:49 GMT
I always ask for an over medium and win with the perfect over easy! Learn a long time ago to quit asking restaurants to cook over easy because the newer chefs can’t do it like the old chefs do. I think it’s become a lost art!
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Post by workingclassdog on Oct 23, 2023 13:24:44 GMT
I had to look out up because my definition of over easy eggs is not runny whites. Everything I see in a quick google check is firm egg whites on an over easy egg. To answer the question, I would have expected a new plate with fresh food. That’s my definition of over easy as well. The whole reason they’re flipped over in the pan is to cook the whites on the top side of the egg, otherwise I’d just order them sunny side up. I’d want a new plate with new hot food all at once. I don’t like uncooked egg whites. My definition of over easy as well. New plate with all new food so both will be hot. I was a waitress for years in my younger days and I would insist on fresh food (unless the customer really didn't want to give part of it up) and probably deduct $$ from the bill. |
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