samantha25
Pearl Clutcher
Posts: 2,912 
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Post by samantha25 on Dec 19, 2014 0:03:10 GMT
Anyone notice the stench? It literally smells like poo. How ironic, right? I've bought these for 5 years and the new formulation STINKS. I called Costco to officially complain and I did notice that people have been complaining online, too. Anyone else want to officially complain to revive the old formulation? Their number is 1-800-774-2678
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Post by Basket1lady on Dec 19, 2014 0:25:02 GMT
You can take them back, even if you have used some. Costco's return policy is great!
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Belle
Pearl Clutcher
Posts: 4,309
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Post by Belle on Dec 19, 2014 0:45:21 GMT
If people are complaining, Costco will do something about it! I live very close to the Costco corporate headquarters and know several people that work there. They take customer feedback VERY SERIOUSLY!
I love the Kirkland baby wipes but haven't tried the new ones yet. One of the reason I liked the Costco brand was because there wasn't a big scent to them.....
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samantha25
Pearl Clutcher
Posts: 2,912
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Post by samantha25 on Dec 19, 2014 3:09:02 GMT
If people are complaining, Costco will do something about it! I live very close to the Costco corporate headquarters and know several people that work there. They take customer feedback VERY SERIOUSLY! I love the Kirkland baby wipes but haven't tried the new ones yet. One of the reason I liked the Costco brand was because there wasn't a big scent to them..... Good to know. That's what I thought by giving an "official" feedback. I want the old ones back! I use them for crafting and hate the smell. I thought it was me, but glad to know others have witnessed the smell. |
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