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Post by nancydrew on Feb 22, 2016 20:51:09 GMT
I really hate to complain and be negative but I purchased a making memories paper trimmer (my all time favorite trimmer!) on eBay. Mine had broken and I've been so missing using one. Well I received the one I bought on eBay just now and it is beyond words. Beside being extremely dirty and rusty, the plastic part that holds the paper is broken in two and the lever to cut the paper doesn't work at all!! SO frustrated!! Sorry for venting!!
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AnotherPea
Pearl Clutcher
Posts: 2,968
Jan 4, 2015 1:47:52 GMT
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Post by AnotherPea on Feb 22, 2016 20:52:00 GMT
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Peamac
Pearl Clutcher
Refupea # 418
Posts: 4,218
Jun 26, 2014 0:09:18 GMT
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Post by Peamac on Feb 22, 2016 20:55:06 GMT
Can you send a picture to the seller and to Ebay and see if you can get your money back?
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Post by nancydrew on Feb 22, 2016 20:56:58 GMT
Can you send a picture to the seller and to Ebay and see if you can get your money back? Yeah I just sent a pic of it and started the return process so we'll see... I have my fingers crossed
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Post by myboysnme on Feb 22, 2016 21:06:21 GMT
That is so disappointing! Ugh! I recently found the bag I have been wanting for many years, and when it arrived it reeked of cigarette smoke. I really think they should put that in the description.
As for your trimmer, who would sell that? It should have gone in the trash! Hope you paid with paypal - they will make sure you are made whole.
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Post by mikklynn on Feb 22, 2016 21:11:24 GMT
Oh, so disappointing!
I have been swapping parts between my MM trimmers to make one that works.
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Post by nancydrew on Feb 22, 2016 21:16:42 GMT
That is so disappointing! Ugh! I recently found the bag I have been wanting for many years, and when it arrived it reeked of cigarette smoke. I really think they should put that in the description. As for your trimmer, who would sell that? It should have gone in the trash! Hope you paid with paypal - they will make sure you are made whole. I did use PayPal thank goodness!! I guess I'm just really naive but I can't believe someone would try to sell an item in that shape.. I'll think twice before buying used on ebay again. My husband will be glad to hear that!!
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Post by papersilly on Feb 22, 2016 21:56:13 GMT
that is awful!! the MM trimmer is my favorite too, I have 3 of them for home and office.
I would bring this to the attention of the seller and if they don't offer a satisfactory resolution, file a claim with Ebay. you shouldn't get an item that has been beat to hell and expect it to be acceptable.
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Post by anniefb on Feb 23, 2016 0:07:03 GMT
Ugh how disappointing, but if the product doesn't match the description you should definitely get a paypal refund. Just make sure you start the dispute process in time.
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Post by nancydrew on Feb 23, 2016 0:43:21 GMT
Happy update!! Just heard from eBay and PayPal that I got a full refund!! YAY! Oh and the seller said I don't have to return the paper trimmer, that I could just keep it. Gee thanks. Lol.
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Post by maggiescraps on Feb 23, 2016 2:41:49 GMT
Glad you're getting a refund. It's always a gamble with eBay, and it really stinks when it's something hard to find that falls through.
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Post by cupcakepeddler on Feb 23, 2016 12:27:28 GMT
Glad that you got your money back. I have no idea how some people can sell the things that do, I buy quite a lot of stuff second hand but sometimes I just think "throw that in the bin, nobody could use that anymore". I buy quite a lot of stuff off facebook groups and touch wood have yet to be stung yet but I love the fact that almost all of the ladies use payal, it just makes it so much easier in case something goes wrong.
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