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Post by anonrefugee on Apr 14, 2016 22:12:41 GMT
Not cranky deekaye, common sense! It's a shame so few have it! |
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Post by scrapApea on Apr 15, 2016 1:56:53 GMT
I worked a customer related job for years, biggest pet peeve. I always thought , could you say it just a bit faster?? Maybe I won't get any of it.
I always leave a message like so now: give my name, reason I'm calling, then say " Again my name is: Scrap A Pea, my number is..." and say it as slow as if I were writing it out myself. I would catch myself saying it fast and then then think I hate it when people do that to me. I've actually had people comment to me when they call back how nice it was that I said my number slow enough for them to write it out. |
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Post by stampinbetsy on Apr 15, 2016 2:06:56 GMT
I hate when clients or whoever leave a message that rambles on and on, then at the end finally says their name and phone number super fast. Then if I don't get it the first time, I have to listen to the whole message again! If there's a way to fast forward, I don't know what it is. Just makes me not want to call them back.
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Post by AussieMeg on Apr 15, 2016 2:55:10 GMT
Can I add my own cranky pants PSA? If I leave you a message telling you what information I need from you, please get that information BEFORE you call me back! Or, even more importantly, LISTEN TO THE MESSAGE! The amount of times I get a call back from someone saying "Did you ring me?" Um, yes, did you listen to my message? "No I just saw the number and called you back!"  So then I have to tell them what I'd already told them in the message, then they have to go get the info for me and ring me back again! There are some people that I deal with for work that I don't bother even leaving a message anymore. I just wait for them to call me when they see the missed call. |
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FurryP
Drama Llama
To pea or not to pea...
Posts: 6,976
Site Supporter
Jun 26, 2014 19:58:26 GMT
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Post by FurryP on Apr 15, 2016 4:34:53 GMT
My gripe is full grown adults that don't know what YOUR COMPLETE ADDRESS means. Yes, stupid, your city, state, and zip code are included in your complete address!
And the other....full grown adults that rattle off their address like a sixth grader, so fast like it's a race.
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Gravity
Pearl Clutcher
Posts: 3,229
Jun 27, 2014 0:29:55 GMT
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Post by Gravity on Apr 15, 2016 9:07:09 GMT
And if you want me to call you back with information, either answer your phone or at least make sure your voice mail is working properly. If the mailbox is full, I can't leave a message and it's your fault, not mine. Yes, yes, yes!!! I'm a NICU RN. Someone from our medical team will call the baby's parents every day with an update or for a problem. So many parents won't answer their phone and have a full voice mailbox. These parents then want to call the nurse and play the "someone called me" game. I don't know who called you or what they wanted. Answer your freaking phone. |
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M in Carolina
Pearl Clutcher
Posts: 3,128 
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Post by M in Carolina on Apr 15, 2016 9:44:47 GMT
I totally agree. I've worked as a receptionist, administrative assistant and a switchboard operator, so I know how frustrating it is to speak with people that won't give clear information--sometimes it's not even on a message--these people get pissed when you ask them to repeat information because they're talking so fast or don't spell their name. I hate it when people get all upset because you don't know that their name is Leigh Symthe and not Lee Smith and give you attitude when you ask for clarification. Dude, I'm not the one that needs the help.
Whenever I have to leave a message for the doctor's office or insurance, I spell my first and last name and repeat my phone number slowly twice. If the message has to be long--sometimes I've had to call my doctor's nurse to give her information the doctor needed--I repeat my name before my number. Doctor's offices are busy and loud.
I also try to figure out exactly what I want to say before I call. If it's detailed, I'll write the bullet points down beside the info I need to tell the person.
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So then I have to tell them what I'd already told them in the message, then they have to go get the info for me and ring me back again!
Southern Side eyed Pea