edie3
Drama Llama
Posts: 5,463 
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Post by edie3 on Jun 12, 2016 17:53:20 GMT
Can I return something I ordered online, but no longer have the receipt? It shows up on my account online.
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scrappinmama
Pearl Clutcher
Posts: 4,863
Jun 26, 2014 12:54:09 GMT
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Post by scrappinmama on Jun 12, 2016 18:02:53 GMT
I hope so, because I'm going to have to do that this week. I either never received a packing slip, or I lost it.
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Post by cmpeter on Jun 12, 2016 18:03:19 GMT
I am pretty sure the answer is yes
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Post by bostonmama on Jun 12, 2016 18:08:46 GMT
Just print off the information online to take into the store. Or they have free returns with online orders, just follow the instructions online.
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Post by secondlife on Jun 12, 2016 18:15:28 GMT
Yes, they can look it up.
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edie3
Drama Llama
Posts: 5,463
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Post by edie3 on Jun 12, 2016 18:49:58 GMT
good! I have no idea why I bought this shirt...it is ugy!
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Post by darkchami on Jun 12, 2016 19:14:59 GMT
They can also pull up your purchases from your credit card. You shouldn't have a problem.
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Post by JustKim on Jun 12, 2016 22:49:09 GMT
They have been great for returns!!
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jayfab
Drama Llama
procastinating
Posts: 5,520
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Post by jayfab on Jun 12, 2016 22:54:33 GMT
Yes, for sure. I just did it a few weeks ago.
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Post by LilyRose on Jun 12, 2016 23:25:47 GMT
When you buy something in a Macy's store, they put a little bar code on the tag that corresponds to the receipt (I love Macy's returns--SO easy). I think they do this for catalog items as well.
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marimoose
Pearl Clutcher
Posts: 3,282
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Post by marimoose on Jun 13, 2016 2:53:29 GMT
When you buy something in a Macy's store, they put a little bar code on the tag that corresponds to the receipt (I love Macy's returns--SO easy). I think they do this for catalog items as well. Nope, not for catalog items unless this just started this year. I haven't ordered since December but they never have in the past. As for returns, what everyone else said - they can look it up or you can print from your account. |
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Post by LilyRose on Jun 13, 2016 3:20:41 GMT
When you buy something in a Macy's store, they put a little bar code on the tag that corresponds to the receipt (I love Macy's returns--SO easy). I think they do this for catalog items as well. Nope, not for catalog items unless this just started this year. I haven't ordered since December but they never have in the past. As for returns, what everyone else said - they can look it up or you can print from your account. Marimoose, you are correct. I received a Macy's order over the weekend, so I just opened it up to check and no return bar code. I stand corrected.  |
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