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Post by jenjie on Jul 5, 2016 21:19:31 GMT
librarylady "'m glad you were not rude to the clerk who answered at Mutual of Omaha. That person had nothing to do with the offer in the mail. It is unfortunate that the mailing lists are not kept up to date." Yeah I know I kept thinking of that, it's not the fault of the guy on the phone.
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Post by deekaye on Jul 5, 2016 21:27:50 GMT
a month after my dad died Sloan Kettering - where he died- sent him a customer satisfaction survey i laughed til i cried gina I'm so sorry this happened. My department at work is responsible for sending these surveys and my biggest fear is that we will send one to a deceased patient. There really is no excuse; our computer system removes deceased patients from the mailing list and we are a small, rural hospital. I'm sure Sloan Kettering could figure out how to do that too!
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Post by kimpossible on Jul 5, 2016 21:28:43 GMT
I'll never forget the hassle we had to turn off dad's cell phone service while he was in a coma with TBI before he died. The guy at the cell company said, "Well, he might wake up and want to make a call. And then what?"
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ginacivey
Pearl Clutcher
refupea #2 in southeast missouri
Posts: 4,685
Jun 25, 2014 19:18:36 GMT
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Post by ginacivey on Jul 5, 2016 23:06:33 GMT
a month after my dad died Sloan Kettering - where he died- sent him a customer satisfaction survey i laughed til i cried gina I'm so sorry this happened. My department at work is responsible for sending these surveys and my biggest fear is that we will send one to a deceased patient. There really is no excuse; our computer system removes deceased patients from the mailing list and we are a small, rural hospital. I'm sure Sloan Kettering could figure out how to do that too! it was in 2001 - i just blamed a computer somewhere!
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Post by lbp on Jul 6, 2016 0:21:22 GMT
My mother got a summons to appear for jury duty months after she had passed away. Dad wrote on it that she was deceased and sent it back in. We never thought anything about it until the police showed up at our door because she didn't appear. Dad gave them a copy of her death certificate to "prove" that she was deceased.
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Post by mom on Jul 6, 2016 0:24:10 GMT
Oh Jen, I am so sorry.
FWIW, my daughter passed away 12 years ago. We still get a 'happy birthday' call from Geoffrey (Toys R Us) every year on her birthday. We've calling twice, telling them she's is deceased and they still call. Every. Single. Year.
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Post by jenjie on Jul 6, 2016 0:27:03 GMT
My mother got a summons to appear for jury duty months after she had passed away. Dad wrote on it that she was deceased and sent it back in. We never thought anything about it until the police showed up at our door because she didn't appear. Dad gave them a copy of her death certificate to "prove" that she was deceased. That's harsh. I'm sorry.
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Post by jenjie on Jul 6, 2016 0:27:57 GMT
Oh Jen, I am so sorry. FWIW, my daughter passed away 12 years ago. We still get a 'happy birthday' call from Geoffrey (Toys R Us) every year on her birthday. We've calling twice, telling them she's is deceased and they still call. Every. Single. Year. š¢
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Post by yivit on Jul 6, 2016 0:30:00 GMT
My mother got a summons to appear for jury duty months after she had passed away. Dad wrote on it that she was deceased and sent it back in. We never thought anything about it until the police showed up at our door because she didn't appear. Dad gave them a copy of her death certificate to "prove" that she was deceased. DDH has received two summons this year - one city and one county. I have debated taking the day off to take him (he can't drive, after all) for jury service - urn and all.
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Post by 950nancy on Jul 6, 2016 0:38:24 GMT
A week or so after my mom's funeral our secretary came on the PA after school and announced that my mother was on the phone in the front office. All I could think of was long distance?? The secretary was mortified and apologized profusely. I really felt bad for her and told her she gave me a small chuckle for the week.
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Deleted
Posts: 0
May 2, 2024 3:52:59 GMT
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Post by Deleted on Jul 6, 2016 0:43:17 GMT
I'm so sorry! I hated getting my mom's old mail. I had a meltdown at Wellsfargo while trying to take my grandma off of our joint account. It ended with me saying I would just bring in her ashes and the certificate saying it was her ashes if they didn't take her off. Her death certificate had to be amended because my uncle put down her wrong birth date.
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Post by 950nancy on Jul 6, 2016 0:45:33 GMT
I'm so sorry! I hated getting my mom's old mail. I had a meltdown at Wellsfargo while trying to take my grandma off of our joint account. It ended with me saying I would just bring in her ashes and the certificate saying it was her ashes if they didn't take her off. Her death certificate had to be amended because my uncle put down her wrong birth date. It took me 40 minutes to get my email address changed at my bank. I can't imagine jumping through all of the hoops over a death. Ugh.
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Deleted
Posts: 0
May 2, 2024 3:52:59 GMT
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Post by Deleted on Jul 6, 2016 0:49:09 GMT
I'm so sorry! I hated getting my mom's old mail. I had a meltdown at Wellsfargo while trying to take my grandma off of our joint account. It ended with me saying I would just bring in her ashes and the certificate saying it was her ashes if they didn't take her off. Her death certificate had to be amended because my uncle put down her wrong birth date. It took me 40 minutes to get my email address changed at my bank. I can't imagine jumping through all of the hoops over a death. Ugh. I felt bad and later apologized. I'm sure they were frustrated too.
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Post by txdancermom on Jul 6, 2016 1:06:08 GMT
I get junk mail occaisionnaly for my sister, who died 5 years ag
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Post by ametallichick on Jul 6, 2016 1:26:55 GMT
My uncle died suddenly in 2007. A few weeks later, my aunt had to make changes or something to her cable TV account. She called to talk to someone (account was in my uncle's name) and they could not and would not talk to her saying that they had to speak to my uncle. Well, he's deceased, she said. It wasn't good enough. She had her son-in-law call back and he had to pretend to be my uncle to get the issue resolved.
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my3freaks
Pearl Clutcher
Posts: 3,206
Location: NH girl living in Colorado
Jun 26, 2014 4:10:56 GMT
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Post by my3freaks on Jul 6, 2016 1:31:29 GMT
I'll never forget the hassle we had to turn off dad's cell phone service while he was in a coma with TBI before he died. The guy at the cell company said, "Well, he might wake up and want to make a call. And then what?" What an ass.
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my3freaks
Pearl Clutcher
Posts: 3,206
Location: NH girl living in Colorado
Jun 26, 2014 4:10:56 GMT
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Post by my3freaks on Jul 6, 2016 1:44:54 GMT
Oh Jen, I am so sorry. FWIW, my daughter passed away 12 years ago. We still get a 'happy birthday' call from Geoffrey (Toys R Us) every year on her birthday. We've calling twice, telling them she's is deceased and they still call. Every. Single. Year. I'm sorry you deal with this. Is there someone you could have contact Toys R Us corporate headquarters for you to get it fixed, like a sibling or close friend? That's unacceptable, and breaks my heart for you.
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Post by scraphop on Jul 6, 2016 2:56:00 GMT
Last year my neighbor passed away. She was the 2nd signature on our POA bank account. I live in a town of 600 people and she had retired years ago from our one and only bank. When I went to the bank with our treasurer to change the account. They told me I had to bring in a copy of her death certificate. I am not family and would never ask them for a death certificate. Then I reminded the bank ladies that all three were at my neighbor's funeral. We didn't have any more problems.
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Post by freecharlie on Jul 6, 2016 3:09:18 GMT
I was staying at my dad's place after he passed away. Phone rings on the day of his funeral and the caller says "This is Jane from XYZ Life Insurance. May I speak to John Smith. I reply I'm sorry he passed away. She then says, well is Mrs. Smith there-maybe she would be interested in life insurance. I hung up the phone rather loudly (it was an cool 1940's heavy black one) jejie, sadly it takes time to get the garbage mail to stop coming. I know it opens the wound each time. You might my SIL's tactic. She opened all the junk mailfor my FIL and if it had a prepaid return envelope, she wrote "deceased" on the card and sent it back to them at their cost. Worked like a charm. you just can't hang up a cell phone t To get your point across like you used to. They recently sent my mom something for my grandpa. He died 25 years ago. I have no idea how they had his name, let alone linked him to my mom.
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Post by cawoman on Jul 6, 2016 5:11:39 GMT
I can't recall the company. My step-dad died a couple years ago. I was tying up loose ends and was closing an account of some type, I think it may have been his cell service.
So it all was going smoothly, the CS rep handled it in a delicate manner. Until the end of the call. She then asked me if he would be willing to complete a customer satisfaction survey. Ummmmmmm........... Where did you plan to send it?
I think they get so caught up in their scripted routine they don't really pay attention. Jenji, sorry you get the reminder of something you will never forget. We still get step-dads mail. It is slowing down though. The one that keeps coming is from the company whose product he was using that was the cause of his death. But in fairness, he shouldn't have been using it. (A kidney cleansing product). I guess I should call them AGAIN.
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Post by AussieMeg on Jul 6, 2016 6:30:35 GMT
Jenjie and others who have posted, Iām sorry that happened. I still cringe with embarrassment when I think about something that happened nearly 30 years ago. About 6 months after my sister had died someone rang the home phone asking for her. He was a school friend of hers who had moved interstate a year or so before, and he obviously didnāt know she had died. I was so taken aback and I did not know how to respond. I stammered and stuttered and finally said āSheās not hereā. I told my dad about it later and he was quite annoyed with me, and couldnāt understand why I didnāt just tell the guy that she was dead. I have no idea why I didnāt tell him that, I was just so flustered. I was a teenager at the time, I like to think that I would be able to handle it a bit better now.
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