edie3
Drama Llama
Posts: 5,475
Jun 26, 2014 1:03:18 GMT
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Post by edie3 on Oct 15, 2016 15:56:59 GMT
Are pretty much the same on customer service. I ordered a Sam's Club membership on Groupon cause I won a GC to Sam's. I went today, but they could not pull up my membership by name, email, phone number or membership #. Makes you wonder why they even have computers there.
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Post by Crazyhare on Oct 15, 2016 16:11:09 GMT
Did you get a voucher for the membership that you have to print and take in to get your Sam's membership? Sometimes things I have bought work that way.
Other times it takes a few days for the membership to activate.
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Post by anonrefugee on Oct 15, 2016 16:18:44 GMT
That's bizarre. Sams has always been extremely efficient in store and online. I'd think it's more about the transaction with Groupon and Sams.
Why'd you join if you were already dissatisfied with Walmart anyway? ETA oops- I see you won the GC- my mistake. Do you need a Sams membership? I thought SAMs and Walmart GC were interchangeable?
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edie3
Drama Llama
Posts: 5,475
Jun 26, 2014 1:03:18 GMT
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Post by edie3 on Oct 15, 2016 20:13:03 GMT
I came home and was able to do it with 2 emails and less than 10 minutes with the customer service on line.
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