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Post by warrior1991 on Nov 9, 2016 20:59:57 GMT
I received my November 2016 Life Pages kit and it looks like a stamp is missing from the set. I contacted them, but haven't heard yet. Has anyone else noticed a missing stamp?
The stamp that says: our family
Thanks.
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hutchfan
Drama Llama
Posts: 6,133 
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Post by hutchfan on Nov 9, 2016 21:19:16 GMT
I hope they get back to you. I sent them a conversation days ago about placing an order, I wanted to order some wood veneer and acrylic pieces amounting to just under $14.00 but then they wanted to charge me almost $20.00 in shipping never heard back from them.
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Post by scrapaddict702 on Nov 9, 2016 23:49:39 GMT
Mine has it. My guess is that it's on the edge and maybe fell off either during manufacturing (when the plastic gets cut down) or packaging it into the cellophane. Lori is really good about responding quickly. info@gossamerblue.com is a great way to get in touch, or there is a FB group (https://www.facebook.com/groups/165809750450916/) and you can tag her there. She has great customer service.
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Post by warrior1991 on Nov 10, 2016 0:06:47 GMT
Thanks. I'll try the email. I used their contact form on the website. I'm not on Facebook.
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Post by warrior1991 on Nov 10, 2016 17:59:03 GMT
Oh my!! Lori is sending me a whole new set. That isn't necessary. Now, I wish I hadn't said anything.
Gotta love Gossamer Blue!!
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Post by scrapaddict702 on Nov 10, 2016 18:04:49 GMT
Oh my!! Lori is sending me a whole new set. That isn't necessary. Now, I wish I hadn't said anything. Gotta love Gossamer Blue!! Lori is awesome. Gotta love her.  More kits than not lately haven't been my cup of tea (more than half of the kit was abundantly pink and therefore unusable for me for most of them) so I am considering discontinuing my subscription, but her amazing customer service and my tenure (been there from the start of the LP kit) is making it hard to pull the trigger. |
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Post by warrior1991 on Nov 10, 2016 18:17:51 GMT
I have been with them since May, and I haven't loved everything in each kit, but I can pass those items on to my mom or friend who also scrapbook. But there have been things in the kits that I maybe would not have not purchased normally, but receiving them in the kit gives me a chance to try them out.
I also don't keep them as kits, I separate everything by type.
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More kits than not lately haven't been my cup of tea (more than half of the kit was abundantly pink and therefore unusable for me for most of them) so I am considering discontinuing my subscription, but her amazing customer service and my tenure (been there from the start of the LP kit) is making it hard to pull the trigger.