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Post by mollycoddle on Dec 16, 2016 20:38:11 GMT
Anyone?
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GinaK
New Member
Posts: 7 
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Post by GinaK on Dec 16, 2016 20:56:15 GMT
After calling the number on the back of the card, I was able to get through to an actual person by saying "representative" when the computer voice was ready to hear which option I wanted to choose.
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Post by papercrafting on Dec 16, 2016 21:12:24 GMT
And in some menus pressing 0 when you are instructed to press a number key often gives you a human service rep even if 0 is not a selection at that time.
Doesn't work 100% of the time but a pretty often.
Annette
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Post by stumpedagainof3 on Dec 16, 2016 21:30:42 GMT
Try not doing or saying anything. Sometimes that will prompt the computer to say "I'm sorry I didn't understand you, please hold for a representative."
Good luck!
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Post by ktdoesntscrap on Dec 16, 2016 23:11:25 GMT
Wouldn't you want to talk to someone at the bank who issued your MC not MC itself?
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Post by mollycoddle on Dec 16, 2016 23:17:20 GMT
Yes. I have called all of the numbers; there does not seem to be an option for human. Just wondering if anyone had any tricks. The customer service is the worst!
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Post by gailoh on Dec 16, 2016 23:58:09 GMT
i scream into the phone...but nothing happens...I also find it frustrating ...
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Deleted
Posts: 0
Jun 2, 2024 3:46:30 GMT
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Post by Deleted on Dec 17, 2016 0:01:24 GMT
Here's the cheat sheet on what to do at various companies to get a human - look up the issuing bank name for instructions. www.dialahuman.com/ |
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Post by seikashaven on Dec 17, 2016 0:14:56 GMT
It's seems strange to be trying to reach Mastercard directly rather than the company/bank you have the card with.
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Post by mollycoddle on Dec 17, 2016 0:20:16 GMT
It's seems strange to be trying to reach Mastercard directly rather than the company/bank you have the card with. I did try to reach my bank. Apparently everyone took the day off. All I got were voicemails. |
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