Has anyon use safelite?

I just used them for a chip and small crack from a rock. If you have full coverage it might be covered. Mine was. They gave me a 5 hour window and came to me. I think the receipt showed just under $70 (even though I didn't have to pay).

I don't think I've ever used Safelite, but I will just give a plug here for getting glass coverage on your insurance. We have it on our cars here in AZ, and need our windshields replaced probably every year or two due to rocks / chips / cracks. The additional coverage is really cheap; I think it adds less than $10 per year to our bill (we have State Farm).

It covers all glass on the car, with no deductible, and glass claims don't count against you (at least not with State Farm). The moonroof on my BF's Volvo randomly exploded a month or so ago in a freak sort of thing (it can happens occasionally, apparently, with moonroofs and sunroofs). Even though the replacement cost $700 and had to be purchased directly from Volvo, it was totally covered with no deductible because we have the separate glass coverage.

I used them for an insurance fix, they came to my house, installed a new windshield, no issues!

We love their glass cleaner.
They run specials all the time. They had a $150 full replacement if you took it to the shop.

The part I don't like. The guy here is picky! We have a sheild thing over the windshield on our truck. We had to take that off before he would replace the glass. It did not need to come off.
And on another car we had rust on the roof about 6 inches from the edge. He would not fix the glass. We ended up doing it ourselves. I think it cost less than $100 to do it and was not hard to do.

Our insurance agent has a couple local glass replacement companies that she recommends... whenever we need ours replaced, we usually go with her recommendation.

(get the coverage and file it thru your insurance, really- it's so much easier!)

It depends on your insurance. When we had AllState, we had a windshield rider and that covered it (but overall, allstate sucked). We have AAA now and since we don't have comprehensive coverage, windshields are not covered

I had a very small chip on the windshield for several years without any problem. Last winter, it was very cold ( minus 12 degrees) and when I pulling out of the garage, a huge (or yyyuuuuuuggggeeee) crack had developed out from the small chip. I think it got so cold that the flexing from the temperature dip finally cracked it.

I called the insurance company and I called Safelite. As a government agency, they don't allow those type of car repairs on agency property. I arrived 5 minutes before my scheduled time and they took the car right back. They had nice Keurig coffee there and free wi-fi. About an hour later, it was done. A few weeks later, I hear a whistling around where the seal is. It was a windy day and driving on the freeway, it was very noticeable. Anyways, I scheduled another appointment and they checked it out and apologized. They thought initially they would have to replace the windshield, and actually said that they usually replace the windshield because if there is some small gap around the windshield from manufacturing process, no amount of fixing will deal with that and the person has to keep bringing it back. But actually it turned out to be just a small fold in the seal. Once they fixed that, it was done and no problems since.

They were very apologetic and had very good customer service. They called me back a few days later and asked if there were any further problems and said to call back if the whistling came back on a windy day. It hasn't.

I am not sure if they are a franchise, but I would highly recommend Safelite in the Westerville/Worthington, Ohio area. Very good customer service.

Our local glass company was closed during this time as someone had driven through their front door lobby area a few weeks prior. I do try to keep my business with local or small businesses.

Sometimes the price is higher depending on whether you have sensors in the windshield, etc.

We have State Farm and they do not cover windshields or chips anymore (and haven't for the past..at least 5 years). The deductible, ours anyway was about $250 and Safelite charged about $200 to replace my windshield so cheaper to just pay to have it fixed.

It's cracked again and I need to call... No rock hit it, it just cracks in the same place every twoish years just to annoy me.

freebird
My dad made me help him replace windshields and my husband has rebuild cars from the ground up from the time he could walk.

So the people that dispatch the insurance jobs that comes from insurance companies, dispatch those jobs to their own businesses vs everyone? 
Nope, not a conflict of interest at all.

here's how it goes
Customer > Insurance company > Network (dispatches the work) > Glass shop > glass purchase

Safelite owns the final 3 steps in the majority of those corporations.
I've been in the business for nearly a decade.  My husband 34 years, we know what we're talking about.