JustTricia
Pearl Clutcher
Posts: 2,825 
Location: Indianapolis
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Post by JustTricia on Apr 27, 2017 15:10:30 GMT
I have never placed an order through Simon Says Stamp before last week. I checked their website and an average "order to ship" time frame isn't listed. I know I'm spoiled by Prime.
I know they have a big event coming up this week so that will probably delay things.
If you've ordered from them before, about how long from placing the order did it take to for the order to ship? Not for the shipping time, but until the order left their warehouse?
Thanks!
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Post by Jessica on Apr 27, 2017 15:26:03 GMT
When I've ordered from them I found that most of my orders were shipped that following Friday.
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Post by moraie on Apr 27, 2017 15:28:53 GMT
I've only ordered a couple of times, but got my orders in about a week.
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scrappington
Pearl Clutcher
in Canada
Posts: 3,139
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Post by scrappington on Apr 27, 2017 16:02:30 GMT
I have had next day to a week.
I have ordered a lot from them and it has varied. Pending a big sale, holidays etc.
If you have a "reserve" item in your cart it won't ship until that item is in.
coupon code right now is
TIM974 may give you 10% off certain items and LEAP is $5 off (expires today)
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Post by magoosangel on Apr 27, 2017 16:45:09 GMT
I do not know for sure their time frames. I always thought they were slow as in 7-10 min. for my order to arrive. Hated waiting.
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JustTricia
Pearl Clutcher
Posts: 2,825
Location: Indianapolis
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Post by JustTricia on Apr 27, 2017 16:51:05 GMT
Hmmm. Then I'm going to assume it's the upcoming function this weekend causing the delay.
I received my order confirmation email last Friday before 9:00 am and everything is still showing as processing. Nothing stated it was a preorder or reserve item.
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Post by joblackford on Apr 27, 2017 17:26:12 GMT
I'm totally spoiled by Prime too, but SSS always feels REALLY slow to even get the item out the door. I like their things but often I can receive the same item from amazon before they even get it pulled off the shelf and packed to be shipped. I'll be thinking "ugh, it's been a week, my order should be here soon" and then I'll get the shipping notification showing it hasn't even left their store yet  |
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GiantsFan
Prolific Pea
Posts: 8,291
Site Supporter
Jun 27, 2014 14:44:56 GMT
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Post by GiantsFan on Apr 28, 2017 2:24:46 GMT
I think with SSS it's hit or miss. But I would bet the delay is due to their event (that I bet is really fun to attend!).
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Post by anniefb on Apr 28, 2017 4:59:05 GMT
I agree SSS can be hit or miss. I think I've sometimes waited around a week or perhaps even longer for an order to ship. Sometimes it's really quick. Hope you get it soon!
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JustTricia
Pearl Clutcher
Posts: 2,825
Location: Indianapolis
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Post by JustTricia on Apr 28, 2017 10:24:31 GMT
Too funny. Guess all I needed to do was post this! I got a shipping notice last night. :-)
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JustTricia
Pearl Clutcher
Posts: 2,825
Location: Indianapolis
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Post by JustTricia on Apr 29, 2017 1:49:24 GMT
Too funny. Guess all I needed to do was post this! I got a shipping notice last night. :-) Guess I spoke too soon again! It wasn't a notice that I got; I checked the website and there was tracking info. It's "preshipment"; the label had been created but the package hadn't been picked up yet. Twenty-eight hours later it's still in preshipment. |
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Post by gale w on Apr 30, 2017 17:46:05 GMT
It varies for me and they rarely seem to answer emails. I've gotten to the point where I just order sss exclusives from them.
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Post by LisaDV on Apr 30, 2017 19:10:34 GMT
I've ordered from them twice and it was like 5-7 weeks each time. Needless to say, I don't order from them any longer.
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JustTricia
Pearl Clutcher
Posts: 2,825
Location: Indianapolis
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Post by JustTricia on Apr 30, 2017 20:20:46 GMT
I looked again today. Apparently USPS didn't feel like updating their site. My order did ship on Thursday and is due to arrive tomorrow. But it was late afternoon Saturday before anything updated.
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Post by garagesaler on May 7, 2017 23:41:30 GMT
I try to avoid ordering from them because it takes so long. I have had orders take 2 weeks or longer from SSS. They have had some Lawn Fawn exclusives so I did order from them. I am spoiled by My Favorite Things shipping. I usually have orders from them in 2 days.
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oaksong
Drama Llama
Posts: 6,164
Location: LA Suburbia
Site Supporter
Jun 27, 2014 6:24:29 GMT
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Post by oaksong on May 8, 2017 1:00:16 GMT
They have some nice exclusive dies and stamps, so I usually save up my wish list to place an order when there's some kind of special. Since I subscribe to the card kit, I would add items to that if they allowed it, but they don't. It doesn't make sense to me, because there are often accessory items that I would add. Their prices are higher and shipping is slower, so my regular orders, along with kit accessories are ordered elsewhere.
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