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Post by happyOCgirl on Aug 29, 2017 23:30:21 GMT
My slab leak seems so minor to what is happening in Texas..very easy to keep things in perspective when I see the damage to the homes there.
I was just wondering from those that have used insurance to repair their leaks what I can expect to be fixed. The leak was in two spots, same line. I've already had the pipes rerouted. The water damage to the floors went through my master bedroom (carpet), closet, kitchen (under cabinets and ceramic tile), then through the family room (carpet). The insurance contractor has said they will refinish the cabinets, re-grout the kitchen (keep tile), replace the pad, reinstall the same carpet, then clean and sanitize the carpet.
My house sinks. Really bad. It's been three weeks to get everything re-piped. Do I need to have the tile and carpet replaced? I do have allergies and worry about the smell. The contractor said they start with the least amount and then re-configure as they start the repairs if more are needed. I really like my flooring, but am getting concerned with reusing it after the leak. Have any of you had water damage and re-used the same flooring?
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Post by bc2ca on Aug 30, 2017 1:06:25 GMT
My slab leak seems so minor to what is happening in Texas..very easy to keep things in perspective when I see the damage to the homes there. I was just wondering from those that have used insurance to repair their leaks what I can expect to be fixed. The leak was in two spots, same line. I've already had the pipes rerouted. The water damage to the floors went through my master bedroom (carpet), closet, kitchen (under cabinets and ceramic tile), then through the family room (carpet). The insurance contractor has said they will refinish the cabinets, re-grout the kitchen (keep tile), replace the pad, reinstall the same carpet, then clean and sanitize the carpet.
My house sinks. Really bad. It's been three weeks to get everything re-piped. Do I need to have the tile and carpet replaced? I do have allergies and worry about the smell. The contractor said they start with the least amount and then re-configure as they start the repairs if more are needed. I really like my flooring, but am getting concerned with reusing it after the leak. Have any of you had water damage and re-used the same flooring? I was nodding my head, thinking everything sounds good, until I got to what I bolded.  I have never heard of reusing a carpet and don't understand why they would clean and sanitize it after putting it on the new pad. Did the water seep up any of the drywall? We had an 18" strip cut out and replaced after damage from a water tank leak. SaveSave |
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Post by Lexica on Aug 30, 2017 2:13:15 GMT
With my leak, they tossed everything that was wet with the exception of the studs. They brought in big machines that ran for a week to dry everything out before coming in to rebuild. They didn't reuse any materials that had been wet. I was also reimbursed for the bags of clothing that I had packed and were sitting in my garage where they had been getting wet for weeks without me knowing it. They were all a total loss. I had to take pictures of everything, fill out a long questionnaire on where I bought it, the brand, my cost, how old the item was, its condition, etc. They just sent my list and photos to a company that went through my list item by item and provided a link to a similar item for sale, giving me that amount in a check when it was all totaled.
If you had anything on the floor, furniture, in your closet, that got moldy, they should pay for reimbursement of that. I didn't have carpet damage, other than a small spot upstairs, just off of the bathroom that had a second flood leak. They put huge drying machines and air blowers on and I was given money to have it cleaned, but it wasn't torn up and wasn't a bad smelly carpeting. They had machines going the very next day to remove the water from that spot. I have asthma and was concerned about any residual mold. After they dried the studs in the walls and had removed all wallboard and insulation, they painted the studs with some white stuff to make sure no mold would ever grow on them. I checked before they started the rebuild and they were bone dry.
In your case, can you refuse to have the carpeting relaid since it was wet and I'm assuming is getting moldy right now?
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Post by happyOCgirl on Aug 30, 2017 2:28:29 GMT
Thabk you so much for your responses! I do have huge cut outs where the drywall was wet. I also have floor to ceiling cutouts from the repipe. They did run the fans and dehumidifier for over a week. One guy tried telling me the smell was from opening up the walls. It smells like a musty old house with mold. I've been in a hotel for three weeks because of no water. My insurance company has covered everything so far.
I never thought about how gross to clean the carpets on top of the new pad! I've had leaks in other houses and the flooring was always replaced. This just really surprised me they were going to reuse it.
I didn't think to check my furniture. I have all antiques and some were sitting for a few days before they found where all the water damage was. Luckily, I had just cleaned out my closets and nothing was on the floor.
The first leak came up in the middle of the walkway in my bedroom. I thought my housebroken dog had an accident! I wish that's all it had been!
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Post by hennybutton on Aug 30, 2017 3:07:08 GMT
Was this guy sent by the insurance company? If so, you should call the adjuster. There's no way in hell they should be reusing the carpet. All your flooring should be replaced with a similar quality.
If the contractor is being paid directly by the insurance, he may be bilking you and them.
The only time we made a claim on our insurance was when the glass on our front door was broken and couldn't be replaced. The guy sent out by the insurance company quoted a huge amount for a door that was meant for a patio and wasn't as nice as what we had. The insurance company gave us the option of getting a check for the amount bid by their contactor, so we took it and got a front door that was nicer than the one we had. With installation, it cost about 2/3 of what we got from insurance.
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Post by Basket1lady on Aug 30, 2017 3:49:23 GMT
I would let your insurance company know that your house really smells. We had a foot of water in our basement and had the drywall ripped out 4 feet above the floor. After everything was removed and it dried out, nothing smelled. It sounds like you have a mold problem. Carpet can be reused if it's dried and cleaned quickly, but if it smells, I would refuse to let it be reused. Tile can be saved the majority of the time, but if it's porous or mold grew on it, I'd toss that too.
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Post by mikklynn on Aug 30, 2017 15:10:46 GMT
NO to reusing carpet.
I'd call my insurance company and have them come back out. Your house smell is mold.
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