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Post by streetscrapper on Sept 17, 2017 20:27:09 GMT
I have well over 8,000 designs that I have accumulated. Most from the online store, but many that I have made myself or found some great svgs. I've spent hours categorizing them into folders that make my life easier... today I opened up the software and ALL of my folders are gone! WTF???
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Post by mom on Sept 17, 2017 21:30:04 GMT
oh no! Did you contact them?!
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Deleted
Posts: 0
May 20, 2024 13:24:29 GMT
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Post by Deleted on Sept 17, 2017 21:35:26 GMT
I like the old fashioned machine and software that didn't talk to the internet.
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Post by 950nancy on Sept 18, 2017 1:26:14 GMT
I had a similar issue when I loaded them onto the cloud. I had to put them all back into folders. Ugh. Was not happy.
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Post by JaneB on Sept 18, 2017 5:29:31 GMT
That's awful.  Where were they stored? Cloud, local machine? Did you have backups anywhere? I know I keep saying this: you don't have to use the cloud; you can store only on your local machine. Also, I always, always keep a backup outside of the Silhouette Library. Currently I only move things to the Cloud to cut in the other room. Everything else stays on my hard drive, backed up to my external drive. |
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scrapnnana
Drama Llama
Posts: 6,147 
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Post by scrapnnana on Sept 18, 2017 5:30:28 GMT
It's s bit late for this, but it's always wise to back uo your files before doing any updates. This is a problem that has happened to others. Like you, I have thousands of files, all neatly organized. I would be very unhappy if I lost them and/or suddenly had them all NOT organized.
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Post by streetscrapper on Sept 18, 2017 10:33:15 GMT
Well.... I do have my files backed up... thankfully... but the amount of time it would take to organize them all over again was just too daunting a task. So last night I restored my computer to about a week ago and everything is back to the way it should be. And yes, I do have everything in the cloud, but after this fiasco, I am wondering why...
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Post by grammadee on Sept 18, 2017 11:39:07 GMT
Whew!!!! Glad you have your files back.
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Post by JaneB on Sept 18, 2017 15:35:02 GMT
Well.... I do have my files backed up... thankfully... but the amount of time it would take to organize them all over again was just too daunting a task. So last night I restored my computer to about a week ago and everything is back to the way it should be. And yes, I do have everything in the cloud, but after this fiasco, I am wondering why... I'm glad you have them all back  |
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Post by crimsoncat05 on Sept 18, 2017 16:11:09 GMT
I am so glad you have them all back! (this is a good cautionary tale; I don't have nearly that many, but I don't think I actually even HAVE a backup of my entire computer, just of my photos. I should probably back up the Silhouette files, too, I suppose...)
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Post by anniefb on Sept 18, 2017 18:43:54 GMT
So glad you have them back. That's my worst nightmare!
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Post by crazy4scraps on Sept 19, 2017 3:06:00 GMT
I've lived that nightmare before too, and now I have all of my files backed up in multiple places. I hope I never have to deal with that again!
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Where were they stored? Cloud, local machine? Did you have backups anywhere?
