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Post by twoboyzmom on Dec 14, 2017 19:18:53 GMT
My mom's keyboard on her desktop stopped typing. My grandmother dropped the phone on last night so we think it maybe hit something? I'm not with her so it isn't in front of me, any idea what to try? Other than restarting ?
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Post by mom on Dec 14, 2017 19:21:03 GMT
Is it a wireless keyboard? Maybe check the batteries. If it plugs in, try unplugging it and plugging it back in.
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Post by twoboyzmom on Dec 15, 2017 2:34:40 GMT
Is it a wireless keyboard? Maybe check the batteries. If it plugs in, try unplugging it and plugging it back in. Not batteries. She isn't sure how to fix it and HP wants to charge her for a call
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