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Post by mamatoa on Apr 30, 2018 16:59:45 GMT
I just have to say Elle's Studio has fantastic customer service. I accidentally ordered the wrong thing over the weekend and sent them an email about it. Not only did Elle respond on a Sunday but she already processed my refund. I love it when a scrappy company not only puts out a great product but also great customer service.
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Post by scrapaddict702 on Apr 30, 2018 18:09:12 GMT
I just have to say Elle's Studio has fantastic customer service. I accidentally ordered the wrong thing over the weekend and sent them an email about it. Not only did Elle respond on a Sunday but she already processed my refund. I love it when a scrappy company not only puts out a great product but also great customer service. She really is fantastic. |
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eastcoastpea
Prolific Pea
Posts: 9,252
Jun 27, 2014 13:05:28 GMT
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Post by eastcoastpea on Apr 30, 2018 18:10:06 GMT
This is the kind of customer service we like to hear!
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Post by artisticscrapper on May 1, 2018 1:33:16 GMT
I love hearing about great customer service. It helps me decide where I want to spend my scrap money.
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Post by mom on May 1, 2018 1:35:56 GMT
Yay!! Great customer service deserves to be recognized! Thanks for sharing!
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Post by pennyscraps on May 2, 2018 0:20:14 GMT
Very fast shipping, too! I grabbed the Title Builder Vol 2 on Tuesday and it was here Saturday!  |
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cbscrapper
Pearl Clutcher
Posts: 3,414 
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Post by cbscrapper on May 2, 2018 3:54:55 GMT
I agree - another satisfied customer here! I am happy to give her my business!
Color Cast Designs is another shop with great CS!
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Post by anniefb on May 2, 2018 6:04:19 GMT
That’s great service!
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Ren
Full Member
Posts: 310
Feb 11, 2017 23:49:08 GMT
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Post by Ren on May 2, 2018 6:15:55 GMT
Agree! She is awesome. The first month I had my subscription I accidentally bought the free cut files and she refunded them right away.
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nicolep
Drama Llama
Posts: 7,080
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Post by nicolep on May 2, 2018 17:25:27 GMT
That is wonderful and so nice of you to publicly acknowledge it!  |
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