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Post by destined2bmom on Jul 16, 2018 19:47:44 GMT
And they are Having Major system problems and told me to call back later. All I wanted to do was order an Insta pot. It would go into my cart and then when I would try to check out it wouldn’t allow me to. So after 45 minutes of frustration and not being able to see the other things that I’m watching I finally got a hold of a human being who told me to call back later and please smile for the rest the day. WWHHAATT! On Amazon prime day?  !!!! |
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ellen
Pearl Clutcher
Posts: 4,496 
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Post by ellen on Jul 16, 2018 19:51:03 GMT
I just had trouble checking out with the Echo Show bundle pack, tried on my laptop and then using the app on my phone. Couldn't do it. Then I deleted it and started over and was able to advance to the checkout when I tried that.
Good luck. That is a great deal on the Instant Pot. I already have a pressure cooker, but at that price I'm tempted to buy another in case mine craps out in the future.
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tracylynn
Pearl Clutcher
Posts: 4,861
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Post by tracylynn on Jul 16, 2018 20:18:59 GMT
I think everyone needs to be patient. Some of their deals are exceptionally great.
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Post by littlemama on Jul 16, 2018 20:26:42 GMT
I didn't see a good deal on the Instant Pot. Which one are you seeing it on?
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azredhead
Drama Llama
Posts: 5,755
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Post by azredhead on Jul 16, 2018 20:29:48 GMT
I'll check it tomorrow, I can't access the cart at all. I have to buy different compression socks, then the ones i got and I need to replace a few things from our flood. I just have to keep the reciepts.
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Post by heather on Jul 16, 2018 20:56:08 GMT
I’m not able to stream anything right now. Not trying to shop. Wonder if it’s related.
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zella
Pearl Clutcher
Posts: 3,884
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Post by zella on Jul 16, 2018 21:02:12 GMT
It's days like this I'm SO glad DH doesn't work for Amazon anymore. He worked in fulfillment, so when people couldn't shop for any reason, he had to figure out the problem. They are definitely having software problems today. Which considering how many brilliant people they have working there is surprising. Not a stellar day for Amazon. Oops!
I'm not trying to shop, but I did take a look after seeing people were having issues. I just don't have the patience for it.
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Post by Scrapper100 on Jul 16, 2018 21:03:05 GMT
I have a link from an email and that is the only way I can see the insta pot that I want but can't get it into my cart. I don't want the off brand. I have been able to add things I don't want to my cart but nothing I want. I had the pot in my cart but then I tried to check out and it wouldn't let me of course it works fine with items I don't want LOL. Oh well - if I get lucky and can get one great but I didn't expect many to want one as I thought I was the only one that didn't have one yet.
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Post by LisaDV on Jul 16, 2018 21:04:18 GMT
Yikes. They actually said please smile for the rest of the day?? Did they say they would address the difficulty issues or anything like that first? I'd have said something not so nice. Of course, I'm grumpy today. Yesterday, I would have been like, 'oh, okay'. smile.
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Post by mom on Jul 16, 2018 21:09:05 GMT
I didn't see a good deal on the Instant Pot. Which one are you seeing it on? Im not who you asked, but this is the instant pot I am trying to get, but Amazon wont cooperate. |
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Post by pierkiss on Jul 16, 2018 21:16:39 GMT
I didn't see a good deal on the Instant Pot. Which one are you seeing it on? Im not who you asked, but this is the instant pot I am trying to get, but Amazon wont cooperate. Yes we’re trying to order one as well and it won’t let us either. I hope they get this sorted soon. |
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Post by Scrapper100 on Jul 16, 2018 21:19:32 GMT
Yes we’re trying to order one as well and it won’t let us either. I hope they get this sorted soon.
That's the one I have been trying to order to
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Post by stingfan on Jul 16, 2018 21:23:03 GMT
I wasn't exactly impressed with the tone of their Facebook post either. A little bit more of an apology would have been nice.
Amazon.com
Some customers are having difficulty shopping, and we’re working to resolve this issue quickly. Many are shopping successfully – in the first hour of Prime Day in the U.S., customers have ordered more items compared to the first hour last year. There are hundreds of thousands of deals to come and more than 34 hours to shop Prime Day.
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Post by pierkiss on Jul 16, 2018 21:23:55 GMT
The prime deals aren’t available on my phone app anymore. Did they yank it or am I failing to see them?
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Post by OntarioScrapper on Jul 16, 2018 21:27:55 GMT
Right. It's Prime day isn't it?
Had this problem when Steam was having their summer sale. Though that last for a few weeks. So why everyone had to hop on Steam to find cheap games at the start is beyond me! I just waited until the chaos died down. The sales lasted for the whole sale time.
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Post by destined2bmom on Jul 16, 2018 21:30:58 GMT
Yikes. They actually said please smile for the rest of the day?? Did they say they would address the difficulty issues or anything like that first? I'd have said something not so nice. Of course, I'm grumpy today. Yesterday, I would have been like, 'oh, okay'. smile. Yes...Little Miss Sunshine told me that she could not help me. To try back later after their major system problems were fixed and to Smile.  Yes! The prime deals aren’t available on my phone app anymore. Did they yank it or am I failing to see them? I can No longer see any deals or anything that I’ve been watching. They closed it all down. And I keep getting put back through a loop. |
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Post by cade387 on Jul 16, 2018 21:33:27 GMT
The prime deals aren’t available on my phone app anymore. Did they yank it or am I failing to see them? I was wondering too. For the poster above who is seeing “great” deals - where?? |
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Post by mom on Jul 16, 2018 21:36:17 GMT
The prime deals aren’t available on my phone app anymore. Did they yank it or am I failing to see them? I was wondering too. For the poster above who is seeing “great” deals - where?? |
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Post by Dreamsofnyssa on Jul 16, 2018 21:37:40 GMT
I didn't see a good deal on the Instant Pot. Which one are you seeing it on? Im not who you asked, but this is the instant pot I am trying to get, but Amazon wont cooperate. For me it is showing as Currently Unavailable for purchase. |
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Post by Scrapper100 on Jul 16, 2018 21:41:52 GMT
For me it is showing as Currently Unavailable for purchase.
One time you go in it shows available and then you click and nothing then if you refresh is says unavailable 30 seconds later it says it is available again. It has been doing this for hours. Yes I try in between doing other things today.
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Post by destined2bmom on Jul 16, 2018 21:42:44 GMT
mom, Thanks for the link; but the Instapot deal is gone. And I read reviews on the Corvus one on there and one reviewer said the wiring on hers caught on fire.
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Post by destined2bmom on Jul 16, 2018 21:45:10 GMT
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Post by mom on Jul 16, 2018 21:49:05 GMT
mom , Thanks for the link; but the Instapot deal is gone. And I read reviews on the Corvus one on there and one reviewer said the wiring on hers caught on fire. Its showing available for me? |
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Post by destined2bmom on Jul 16, 2018 21:53:36 GMT
Have you tried to put it in your cart? In the first 15 minutes that the special was on; it would get in my cart. But then I couldn’t pay for it. And then I went back out of Amazon and then back in and the same thing would happen. Then Amazon also asked me to give them a new password. I changed my password and went back in and tried put it in my cart. Then after a while it would say it was unavailable. Then I would click out of that screen go back into the screen and it would say it was available and I would click put in cart and then it would never show up in my cart.
It also said it was an all day deal but according to before Amazon prime started; it was only good I think, for an hour.
When I try to explained all of this to the lady that I was talking to she kept telling me that she couldn’t do anything for me because they were having major system problems and to call back later and smile for the rest the day. Yeah, I’m smiling all right...
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Post by liya on Jul 16, 2018 22:10:26 GMT
The prime deals aren’t available on my phone app anymore. Did they yank it or am I failing to see them? I was wondering too. For the poster above who is seeing “great” deals - where?? Same. I got home from work. Sat down with my phone and nothing. |
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Post by Marina on Jul 16, 2018 22:19:41 GMT
I think the mobile service worked better. I noticed I could get online there where I couldn't on the computer. I too wanted an instant pot and it shows as sold out.
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Post by busy on Jul 16, 2018 22:25:37 GMT
I can't believe you'd call about it. Obviously there are system-wide problems and they're aware. Calling isn't going to fix anything.
Once they get things fixed - which I guarantee it's all hands around the clock to do so - I'd wager they'll re-start all the time limited deals that were never actually available due to the outage
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Trixie Bender
Pearl Clutcher
It's all fun and games until someone doesn't pick up on the sarcasm
Posts: 3,691
Location: Boldly going nowhere
Jun 26, 2014 11:31:57 GMT
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Post by Trixie Bender on Jul 16, 2018 22:28:14 GMT
...please smile for the rest the day. Since their logo is a smile, maybe she wasn't being snarky but it's Amazon's version of "have a good day" when closing a conversation? |
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Post by scrapmaven on Jul 16, 2018 22:38:38 GMT
I'm getting tons of error messages on Amazon. Their servers must be overwhelmed, but you'd think a high tech company would prepare for that.
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Post by destined2bmom on Jul 16, 2018 23:07:56 GMT
I can't believe you'd call about it. Obviously there are system-wide problems and they're aware. Calling isn't going to fix anything. Once they get things fixed - which I guarantee it's all hands around the clock to do so - I'd wager they'll re-start all the time limited deals that were never actually available due to the outage , first, I didn’t know it was a system problem when I called. I knew I was having problems. And I knew they had asked me to change my password twice. That is not like Amazon in the middle of a transaction to ask for a new password and verify who you are. We order from Amazon all the time and having to change password once something is in a cart has never happened. So I called to question why one minute it would show up my cart and at the next minute it wouldn’t be in my cart and why my password was asked to be changed. |
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