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Post by pas2 on Aug 9, 2018 14:48:36 GMT
I have the mat calibrated and it cuts just fine, but not today. I stamped on subtly patterned paper which traced just fine. The problem is when I cut, the cut lines aren't anywhere near the stamped image. I have tried it on several papers, making sure it's inserted the correct way. When I tried rotating the waste paper to see if it was an orientation issue the negative image wouldn't even line up with the one on the paper. It's as if it was trying to cut a totally different image from the one I just traced. Any insight from the picscan gurus out there would be appreciated.
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scrapnnana
Drama Llama
Posts: 6,144 
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Post by scrapnnana on Aug 9, 2018 16:42:07 GMT
I am no PixScan guru, but it sounds as though the machine either needs to be recalibrated again, or that you should delete that image, start over, and try again. If neither of those solutions work, I would chat with Silhouette support.
Another option might be to cut first, stamp second. You have the cut lines already in your software now. Cut however many of the stamp "blanks" from your patterned paper that you want to use, and don't worry about stamping first. Next, use a stamp platform to stamp on a plain piece of paper. Leave the stamp and paper in place, and line up one of the cut out openings over the stamped image, so that the stamped image shows through. Fasten it with magnets or washi tape. Place one of the cut blanks into the hole over the stamped image. Stamp on it. Take the stamped cut out of the hole, and repeat as needed with other blank cut outs.
I hope that made sense.
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Post by pas2 on Aug 9, 2018 22:10:36 GMT
I am no PixScan guru, but it sounds as though the machine either needs to be recalibrated again, or that you should delete that image, start over, and try again. If neither of those solutions work, I would chat with Silhouette support. Another option might be to cut first, stamp second. You have the cut lines already in your software now. Cut however many of the stamp "blanks" from your patterned paper that you want to use, and don't worry about stamping first. Next, use a stamp platform to stamp on a plain piece of paper. Leave the stamp and paper in place, and line up one of the cut out openings over the stamped image, so that the stamped image shows through. Fasten it with magnets or washi tape. Place one of the cut blanks into the hole over the stamped image. Stamp on it. Take the stamped cut out of the hole, and repeat as needed with other blank cut outs. I hope that made sense. I know that i dont need to recalibrate since it accurately cut several items after the flowers I was trying to cut. I tried the flowers on 4 seperate papers and none cut despite starting over new with each one. It is a mystery for sure. |
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scrapnnana
Drama Llama
Posts: 6,144
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Post by scrapnnana on Aug 10, 2018 0:24:24 GMT
Then something may be wrong with the file itself for some reason. Perhaps start over, try to rescan and see if the new file does any better.
If that doesn't work, you could try chatting with Silhouette support.
I got fed up with the PixScan mat/technology. When it worked, it worked great, but most of the time, it kept telling me that my photo wasn't good enough. I had to go outside in bright sunlight to get a photo that would work. I finally just bought a Scan N Cut.
Hopefully you will have better luck with it than I did.
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Post by anniefb on Aug 10, 2018 9:43:19 GMT
Sorry not something I’ve experienced myself but I’d probably start over with stamping a new image, scanning and trying to cut again. If you’ve been able to cut other things it sounds like there might be some issue with the this particular image or file.
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scrapnnana
Drama Llama
Posts: 6,144
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Post by scrapnnana on Aug 11, 2018 4:21:26 GMT
Did you ever get your problem resolved?
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scrapchic61
Junior Member
Posts: 63
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Post by scrapchic61 on Aug 12, 2018 7:32:51 GMT
I had something similar happen. I had taken a picture of the pixscan mat with my phone but it was on the square setting instead of photo. I changed the setting back to photo and took another picture and redid the process with the new picture. It worked fine.
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Post by pas2 on Aug 12, 2018 19:57:24 GMT
Did you ever get your problem resolved? No, I did get back to it. Everything after that cut fine using picscan. I did do a print and cut that one part cut off the lines too. Perhaps the machine is loosing its mind. I do run an older version DE, but not comfortable enough to update yet. I’m still learnig the basics. i did figure out how to get a good photo. I place a large white paper under the picscan mat on my table and place my Ott light directly over it. I get a nice bright image every time. |
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scrapnnana
Drama Llama
Posts: 6,144
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Post by scrapnnana on Aug 13, 2018 1:00:54 GMT
I tried my Ott light. I don't think I put white paper under my stamped paper, but I always stamp on white paper. I think a part of my problem, though, is just the general lighting in my house uses energy efficient bulbs, and they are not bright enough, even with the Ott light shining on the image. I could have replaced all my light bulbs, but it gave me an excuse to buy the Scan N Cut.
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