freebird
Drama Llama
'cause I'm free as a bird now
Posts: 6,927 
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Post by freebird on Aug 6, 2019 18:35:02 GMT
Has this happened to you? Do you know how she can get it back? It had a LOT of fb fans on it (50k).
Her account got hacked, and then it took her a while to get that back. In the meantime, hacker took her fb page and removed her as an admin.
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Post by christine58 on Aug 6, 2019 18:46:17 GMT
Has this happened to you? Do you know how she can get it back? It had a LOT of fb fans on it (50k).
Her account got hacked, and then it took her a while to get that back. In the meantime, hacker took her fb page and removed her as an admin.
She probably should call FB.... |
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freebird
Drama Llama
'cause I'm free as a bird now
Posts: 6,927
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Post by freebird on Aug 6, 2019 18:59:10 GMT
Has this happened to you? Do you know how she can get it back? It had a LOT of fb fans on it (50k).
Her account got hacked, and then it took her a while to get that back. In the meantime, hacker took her fb page and removed her as an admin.
She probably should call FB.... I'd suggest that if there was someplace to call, but that doesn't seem to be the case. |
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Deleted
Posts: 0
May 19, 2024 23:04:50 GMT
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Post by Deleted on Aug 6, 2019 21:10:22 GMT
She probably should call FB.... I'd suggest that if there was someplace to call, but that doesn't seem to be the case. I found this on Google don't know if it would help Facebook Online Help-desk. Best way to get Facebook help. Facebook Phone Number. 650-543-4800: Customer Service
or try this Log into Facebook on a computer. Click the question mark in the top-right corner of a Facebook page (example: your home page). Select Report a Problem and follow the on-screen instructions .There are a few tips on this LINK too |
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Post by Lexica on Aug 6, 2019 21:25:40 GMT
I’ve never heard of this happening, but how frustrating and maddening for your friend. How does the hacker benefit from this? Just to cause someone a problem or do they own a competing business and wanted to mess with your friend and maybe get her followers to market to them?
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freebird
Drama Llama
'cause I'm free as a bird now
Posts: 6,927
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Post by freebird on Aug 6, 2019 21:31:30 GMT
I'm not sure why they do it. They changed the name to something else, but have posted or done nothing with the page. I think ppl do it just to be dicks.
Honestly, this could lose her tens of thousands of $$.
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freebird
Drama Llama
'cause I'm free as a bird now
Posts: 6,927
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Post by freebird on Aug 6, 2019 21:32:36 GMT
She has recovered her PERSONAL fb page, but her biz page is still owned by someone else.
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Deleted
Posts: 0
May 19, 2024 23:04:50 GMT
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Post by Deleted on Aug 6, 2019 23:18:30 GMT
Seems like FB should be able to figure out who stole it. That is terrible!
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Post by papercrafteradvocate on Aug 6, 2019 23:23:38 GMT
I'm not sure why they do it. They changed the name to something else, but have posted or done nothing with the page. I think ppl do it just to be dicks. Honestly, this could lose her tens of thousands of $$. She’ll probably get someone contacting her to “buy it back”. |
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Post by paigewh on Aug 7, 2019 0:04:28 GMT
Admin of a very large FB account here - She needs to contact FB Business Support RIGHT NOW! --->> www.facebook.com/business/help. They can help get it back. She can chat with a rep from FB. ALSO. When she gets the page back, tell her to add two-factor authorization on her FB and Instagram accounts. Odds are she'll get it back quickly once FB gets involved. GOOD LUCK to her! |
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marimoose
Pearl Clutcher
Posts: 3,282
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Post by marimoose on Aug 7, 2019 2:40:52 GMT
Admin of a very large FB account here - She needs to contact FB Business Support RIGHT NOW! --->> www.facebook.com/business/help. They can help get it back. She can chat with a rep from FB. ALSO. When she gets the page back, tell her to add two-factor authorization on her FB and Instagram accounts. Odds are she'll get it back quickly once FB gets involved. GOOD LUCK to her! I love all the companies that offer two-factor authorization. Sometimes it is a nuisance but not as bad as being hacked. Also love all the helpful info you have provided to help freebird "s friend. |
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freebird
Drama Llama
'cause I'm free as a bird now
Posts: 6,927
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Post by freebird on Aug 7, 2019 3:37:58 GMT
Admin of a very large FB account here - She needs to contact FB Business Support RIGHT NOW! --->> www.facebook.com/business/help. They can help get it back. She can chat with a rep from FB. ALSO. When she gets the page back, tell her to add two-factor authorization on her FB and Instagram accounts. Odds are she'll get it back quickly once FB gets involved. GOOD LUCK to her! Thanks so much. I can't find the place where she can chat with a rep. I did find two factor authentication though |
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Post by 950nancy on Aug 7, 2019 3:43:38 GMT
Admin of a very large FB account here - She needs to contact FB Business Support RIGHT NOW! --->> www.facebook.com/business/help. They can help get it back. She can chat with a rep from FB. ALSO. When she gets the page back, tell her to add two-factor authorization on her FB and Instagram accounts. Odds are she'll get it back quickly once FB gets involved. GOOD LUCK to her! Thanks so much. I can't find the place where she can chat with a rep. I did find two factor authentication though My friend who also owns a business posted that she was hacked on FB and to get the two factor authentication. I did it just this morning. It's a good idea. |
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Post by paigewh on Aug 7, 2019 4:01:56 GMT
Admin of a very large FB account here - She needs to contact FB Business Support RIGHT NOW! --->> www.facebook.com/business/help. They can help get it back. She can chat with a rep from FB. ALSO. When she gets the page back, tell her to add two-factor authorization on her FB and Instagram accounts. Odds are she'll get it back quickly once FB gets involved. GOOD LUCK to her! Thanks so much. I can't find the place where she can chat with a rep. I did find two factor authentication though You are so welcome! Here's how to contact support: Click on this link, www.facebook.com/business/help then scroll to the bottom where it says "Get Started". You'll go to a page that says "How Can We Help" - Click on the box that says "Business Pages" - There is a box at the bottom that says "Chat With Support". They are closed right now, but you can get them tomorrow AM starting at 6AM. Crossing my fingers for her!!! |
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freebird
Drama Llama
'cause I'm free as a bird now
Posts: 6,927
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Post by freebird on Aug 7, 2019 14:13:37 GMT
Thanks so much. I can't find the place where she can chat with a rep. I did find two factor authentication though You are so welcome! Here's how to contact support: Click on this link, www.facebook.com/business/help then scroll to the bottom where it says "Get Started". You'll go to a page that says "How Can We Help" - Click on the box that says "Business Pages" - There is a box at the bottom that says "Chat With Support". They are closed right now, but you can get them tomorrow AM starting at 6AM. Crossing my fingers for her!!!
Thank you so much for your help! I do a lot of design work for her so if she loses her business, then I could lose a lot of $$ too.
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