Huge disappointment...update!!!
Mar 16, 2020 15:51:03 GMT
Eddie-n-Harley, mikklynn, and 7 more like this
Post by hockeyfan06 on Mar 16, 2020 15:51:03 GMT
Emma123 emailed me back! She stated the following:
We work to make sure our products meet the highest quality standard and, most importantly, we stand behind our products, so we will try to make this right.
They have offered to send me a new All in one tool!!!! I kindly accepted and sent my mailing info.
What great customer service. This company deserves kudos for standing behind their products. They are number one in my books!
I bought the WRMK All in one tool. I waited 4 weeks for this sucker to come in. I gently opened the package, read all the instructions and one by one tried and tested each feature this amazing tool promised me I would use and enjoy. Then it happened!!! without even touching it, the bottom left punch blew apart. It scared the cr*p out of me because I wasn't even looking at it. The housing that holds the punch together exploded from the pressure of the springs and the plastic broke. This punch was what rounded the corners after making an envelope. I spent the next 20 mins figuring out how it broke then trying to put this back together and there was no way. Short of welding it, the plastic was broken beyond repair. The next day, I hauled this piece of junk back to the LSS and they gave me a full refund.
Will I buy this again? I haven't decided. I really liked all the features and I wanted it to take to crops. To say I was bummed was an understatement because I have always loved scrappy tools. I've been scrapping for 25 yrs and have never bought a product that crapped out so fast.
We work to make sure our products meet the highest quality standard and, most importantly, we stand behind our products, so we will try to make this right.
They have offered to send me a new All in one tool!!!! I kindly accepted and sent my mailing info.
What great customer service. This company deserves kudos for standing behind their products. They are number one in my books!
I bought the WRMK All in one tool. I waited 4 weeks for this sucker to come in. I gently opened the package, read all the instructions and one by one tried and tested each feature this amazing tool promised me I would use and enjoy. Then it happened!!! without even touching it, the bottom left punch blew apart. It scared the cr*p out of me because I wasn't even looking at it. The housing that holds the punch together exploded from the pressure of the springs and the plastic broke. This punch was what rounded the corners after making an envelope. I spent the next 20 mins figuring out how it broke then trying to put this back together and there was no way. Short of welding it, the plastic was broken beyond repair. The next day, I hauled this piece of junk back to the LSS and they gave me a full refund.
Will I buy this again? I haven't decided. I really liked all the features and I wanted it to take to crops. To say I was bummed was an understatement because I have always loved scrappy tools. I've been scrapping for 25 yrs and have never bought a product that crapped out so fast.
! Scary! Hopefully it’s not an issue that affects a lot of them. That could be very dangerous. Glad you weren’t hurt. 
