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Post by scrapsuzy on Oct 28, 2014 6:26:42 GMT
WTH?Allergic Overreaction Pharmacy | Yorkshire, England, UK (I work at a large chemist’s shop in North Yorkshire. I am about halfway through my shift when a woman comes running into the shop and up to the register. She is scratching herself really fast and making weird faces.) Me: “Good morning, ma’am. How can I help you?” Customer: “ALLERGIC REACTION!” Me: “I’m sorry…?” Customer: “ALLERGIC REACTION!” Me: “Okay… what about it?” Customer: “ARE YOU STUPID OR WHAT? I NEED MEDICINE! ALLERGIC REACTION!” (I was quite alarmed by this point and other customers in the shop were starting to stare.) Me: “Right, what caused your reaction? Is it animal related, or—” Customer: *scratching like mad* “I DON’T KNOW! ALLERGIC REACTION!” Me: “Yes, but to give you the correct medication we need to know what caused your reaction. What—” Customer: “I DON’T F****** KNOW WHAT CAUSED IT! ALLERGIC REACTION! GIVE ME SOMETHING TO MAKE IT STOP ITCHING!” Me: “But, ma’am…” (The customer was now running around the store pulling items from the shelves before throwing them to the ground.) Customer: “WHERE IS THE F****** ALLERGIC REACTION MEDICINE? I NEED IT NOW!” (The manager, hearing the commotion, runs out from the back room.) Manager: “What seems to be the problem?” Customer: “I NEED MEDICATION FOR AN ALLERGIC REACTION AND THIS F****** S*** WON’T GIVE ME IT!” Manager: “What caused your reaction, ma’am?” Customer: “I. DON’T. F******. KNOW!” Manager: “In that case we can’t help you. Have a nice day, ma’am.” Customer: “F*** YOU! WHEN I DIE I’M GONNA COME GET YOU FIRED!” (The customer runs out of the store screaming ‘ALLERGIC REACTION!’) ************************************** Okay, why the hell did they need to know what the customer was allergic to, to be able to recommend something to help her? Benadryl is Benadryl is Benadryl (whatever the brand name... diphenhydramine is what I'm talking about. It treats an allergic reaction whether it is to cats or dust or medication or grape jelly. Yes, there are other meds, but that is a basic drug that even a non-medical person could safely recommend... and a pharmacist definitely could! I work in the ER at the check-in desk, and one of the first questions when someone presents with an allergic reaction is "Have you taken any Benadryl?"
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Deleted
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Post by Deleted on Oct 28, 2014 7:22:52 GMT
Okay, why the hell did they need to know what the customer was allergic to, to be able to recommend something to help her? Benadryl is Benadryl is Benadryl (whatever the brand name... diphenhydramine is what I'm talking about. It treats an allergic reaction whether it is to cats or dust or medication or grape jelly. Yes, there are other meds, but that is a basic drug that even a non-medical person could safely recommend... and a pharmacist definitely could! I work in the ER at the check-in desk, and one of the first questions when someone presents with an allergic reaction is "Have you taken any Benadryl?" What a strange conversation from a Brit. I've never heard anyone here referring to anyone as ma-am and the language used ?. And no they wouldn't prescribe Benadryl or any other meds in any pharmacy that I know of without asking other important questions such as your medical history or are you taking other meds. Benadryl has side effects that has consequences if you have other medical issues, asthma is one of them. It also has a drug interaction with certain other meds. The whole conversation doesn't seem to ring true in the way it's written. It is funny though!
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Post by gale w on Oct 28, 2014 7:55:58 GMT
To be fair it's not always known what caused an allergic reaction. In fact, we've had more mystery reactions here than known ones.
My daughter has asthma and takes benadryl.
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Post by gar on Oct 28, 2014 8:37:33 GMT
That's an odd story 
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BarbaraUK
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Post by BarbaraUK on Oct 28, 2014 10:12:28 GMT
WTH?Allergic Overreaction Pharmacy | Yorkshire, England, UK (I work at a large chemist’s shop in North Yorkshire. I am about halfway through my shift when a woman comes running into the shop and up to the register. She is scratching herself really fast and making weird faces.) Me: “Good morning, ma’am. How can I help you?” Customer: “ALLERGIC REACTION!” Me: “I’m sorry…?” Customer: “ALLERGIC REACTION!” Me: “Okay… what about it?” Customer: “ARE YOU STUPID OR WHAT? I NEED MEDICINE! ALLERGIC REACTION!” (I was quite alarmed by this point and other customers in the shop were starting to stare.) Me: “Right, what caused your reaction? Is it animal related, or—” Customer: *scratching like mad* “I DON’T KNOW! ALLERGIC REACTION!” Me: “Yes, but to give you the correct medication we need to know what caused your reaction. What—” Customer: “I DON’T F****** KNOW WHAT CAUSED IT! ALLERGIC REACTION! GIVE ME SOMETHING TO MAKE IT STOP ITCHING!” Me: “But, ma’am…” (The customer was now running around the store pulling items from the shelves before throwing them to the ground.) Customer: “WHERE IS THE F****** ALLERGIC REACTION MEDICINE? I NEED IT NOW!” (The manager, hearing the commotion, runs out from the back room.) Manager: “What seems to be the problem?” Customer: “I NEED MEDICATION FOR AN ALLERGIC REACTION AND THIS F****** S*** WON’T GIVE ME IT!” Manager: “What caused your reaction, ma’am?” Customer: “I. DON’T. F******. KNOW!” Manager: “In that case we can’t help you. Have a nice day, ma’am.” Customer: “F*** YOU! WHEN I DIE I’M GONNA COME GET YOU FIRED!” (The customer runs out of the store screaming ‘ALLERGIC REACTION!’) ************************************** This is supposed to be a report of a Brit conversation from North Yorkshire?!! Apart from the way the conversation and incident is supposed to have gone, just the things like 'Have a nice day, ma'am', and 'I'm gonna come get you fired' seem odd coming from someone with a Yorkshire accent?!!! Very weird for a supposed conversation in North Yorkshire where most people would still go to a 'chemist' not a 'pharmacy' anyway and probably ask which antihistamine would be best.....after standing staring at all the different brands and reading backs of packets before asking the pharmacist!!  Not too sure this is a true account of an incident!!
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Post by gar on Oct 28, 2014 10:26:02 GMT
WTH?Allergic Overreaction Pharmacy | Yorkshire, England, UK (I work at a large chemist’s shop in North Yorkshire. I am about halfway through my shift when a woman comes running into the shop and up to the register. She is scratching herself really fast and making weird faces.) Me: “Good morning, ma’am. How can I help you?” Customer: “ALLERGIC REACTION!” Me: “I’m sorry…?” Customer: “ALLERGIC REACTION!” Me: “Okay… what about it?” Customer: “ARE YOU STUPID OR WHAT? I NEED MEDICINE! ALLERGIC REACTION!” (I was quite alarmed by this point and other customers in the shop were starting to stare.) Me: “Right, what caused your reaction? Is it animal related, or—” Customer: *scratching like mad* “I DON’T KNOW! ALLERGIC REACTION!” Me: “Yes, but to give you the correct medication we need to know what caused your reaction. What—” Customer: “I DON’T F****** KNOW WHAT CAUSED IT! ALLERGIC REACTION! GIVE ME SOMETHING TO MAKE IT STOP ITCHING!” Me: “But, ma’am…” (The customer was now running around the store pulling items from the shelves before throwing them to the ground.) Customer: “WHERE IS THE F****** ALLERGIC REACTION MEDICINE? I NEED IT NOW!” (The manager, hearing the commotion, runs out from the back room.) Manager: “What seems to be the problem?” Customer: “I NEED MEDICATION FOR AN ALLERGIC REACTION AND THIS F****** S*** WON’T GIVE ME IT!” Manager: “What caused your reaction, ma’am?” Customer: “I. DON’T. F******. KNOW!” Manager: “In that case we can’t help you. Have a nice day, ma’am.” Customer: “F*** YOU! WHEN I DIE I’M GONNA COME GET YOU FIRED!” (The customer runs out of the store screaming ‘ALLERGIC REACTION!’) ************************************** This is supposed to be a report of a Brit conversation from North Yorkshire?!! Apart from the way the conversation and incident is supposed to have gone, just the things like 'Have a nice day, ma'am', and 'I'm gonna come get you fired' seem odd coming from someone with a Yorkshire accent?!!! Very weird for a supposed conversation in North Yorkshire where most people would still go to a 'chemist' not a 'pharmacy' anyway and probably ask which antihistamine would be best.....after standing staring at all the different brands and reading backs of packets before asking the pharmacist!!  Not too sure this is a true account of an incident!! Or any British accent to be honest. Yeah, not words/phrases we use at all.
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Deleted
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Post by Deleted on Oct 28, 2014 10:44:06 GMT
Very weird for a supposed conversation in North Yorkshire where most people would still go to a 'chemist' not a 'pharmacy' anyway and probably ask which antihistamine would be best..... after standing staring at all the different brands and reading backs of packets before asking the pharmacist!!  Not too sure this is a true account of an incident!! I don't think that would be unique to North Yorkshire somehow Barbara. I think most of Britain would do that 
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BarbaraUK
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Post by BarbaraUK on Oct 28, 2014 11:00:59 GMT
I don't think that would be unique to North Yorkshire somehow Barbara. I think most of Britain would do that  Very true Dotty! 
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Post by gonewalkabout on Oct 28, 2014 11:11:26 GMT
Not to state the obvious, but that's one of those 'localized' stories. They go around the net and places are changed to make it appear it's from one city/country or another. I've seen several of the same story supposedly from different countries before. Most of them are made up or have only an ounce of truth to them.
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Post by gar on Oct 28, 2014 11:14:01 GMT
Yes, not surprising, not done very well was it 
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grinningcat
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Post by grinningcat on Oct 28, 2014 11:15:56 GMT
It's a scam story to incite fear mongering by claiming that the pharmacist is incompetent and out to "get" the average joe. If anyone actually gets outraged or believes that story, I have a bridge to sell them in the desert.
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scrapnnana
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Jun 29, 2014 18:58:47 GMT
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Post by scrapnnana on Oct 28, 2014 11:23:13 GMT
Okay, stupid question here, but if it were true, why wouldn't the woman just go to an Emergency Room? Since when can a pharmacist prescribe anything?
Also, FWIW, I have asthma, and I take Benedryl every night with my pulmonologist's approval, along with Zyrtec every morning, as well as my asthma medication. Maybe it depends on what asthma medication or other medication you take as to whether or not there is a problem.
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grinningcat
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Post by grinningcat on Oct 28, 2014 11:25:57 GMT
Okay, stupid question here, but if it were true, why wouldn't the woman just go to an Emergency Room? Since when can a pharmacist prescribe anything? Exactly. Another reason why my bullshit meter pings on this story.
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Post by gar on Oct 28, 2014 11:35:01 GMT
Okay, stupid question here, but if it were true, why wouldn't the woman just go to an Emergency Room? Since when can a pharmacist prescribe anything? Also, FWIW, I have asthma, and I take Benedryl every night with my pulmonologist's approval, along with Zyrtec every morning, as well as my asthma medication. Maybe it depends on what asthma medication or other medication you take as to whether or not there is a problem. Some pharmacists can prescribe some medicines or she may have been able to recommend something OTC. The pharmacy may just have been nearer too.
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BarbaraUK
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Post by BarbaraUK on Oct 28, 2014 12:40:48 GMT
Okay, stupid question here, but if it were true, why wouldn't the woman just go to an Emergency Room? Since when can a pharmacist prescribe anything? Exactly. Another reason why my bullshit meter pings on this story. This whole thing is a load of inaccurate rubbish so it's difficult to answer questions, or form opinions, based on it! And, our health system here in the UK is not quite the same as in the US or Canada. Not sure what qualifications a Pharmacist in the US or Canada has to have, Pharmacists here in the UK are very highly qualified and under non-urgent circumstances can advise and recommend a treatment available to them or if one should visit a GP. We cannot buy some OTC medicines unless a qualified Pharmacist is in the pharmacy. If someone asked a Pharmacist about something like this and it appeared to need more serious treatment and quickly, then the Pharmacist would call an ambulance to have the patient transported to hospital. Most of us don't head straight for an Emergency Department/Accident & Emergency Department for a non-emergency thing like this if we haven't tried antihistamines first, which are also freely available to buy here in pharmacies....unless, of course, the allergy was causing serious complications with breathing etc., and needed hospital treatment. And in that case, the person concerned would probably have called an ambulance and paramedics would have started treatment before arrival at the Emergency Department.
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Post by Deleted on Oct 28, 2014 12:46:44 GMT
This is what would happen in Canada, too.
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calgal08
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Post by calgal08 on Oct 28, 2014 16:09:31 GMT
As a Yorkshire Lass there's no way that's true, well, maybe the swearing part ;-)
It's actually funnier if you read it in a Yorkshire accent.
For the record, the shop assistant would be more likely to say "what's up love?"
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Post by jemali on Oct 28, 2014 17:44:09 GMT
My favorite part was "WHEN I DIE I'M GOING TO COME GET YOU FIRED!"
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Deleted
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Post by Deleted on Oct 28, 2014 17:46:45 GMT
Another Internet urban myth. Trying to tout the inefficiency of socialized medicine I'm sure. Lol. Why do people believe this stuff?
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Deleted
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Post by Deleted on Oct 28, 2014 18:03:26 GMT
Another Internet urban myth. Trying to tout the inefficiency of socialized medicine I'm sure. Lol. Why do people believe this stuff? They know very little then .Pharmacies have nothing to do with our Health Service. They're privately/company owned unless they're attached to a hospital and they only supply the hospital patients. We pay a small % of our prescriptions and the Government pays the rest of the cost directly to the Pharmacy. But non of them are owned or run by the government.
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LeaP
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Post by LeaP on Oct 28, 2014 18:10:47 GMT
Were they filming a scene for Doc Martin? Was Martin Clunes in the wings?
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BarbaraUK
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Post by BarbaraUK on Oct 28, 2014 18:22:50 GMT
Another Internet urban myth. Trying to tout the inefficiency of socialized medicine I'm sure. Lol. Why do people believe this stuff? We don't use the term socialised medicine and Pharmacists here are not employed by the National Health Service (NHS) unless they work in a hospital. In fact our largest chain of pharmacies is now owned, or soon will be owned, by Walgreens!
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Deleted
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Aug 18, 2025 21:35:53 GMT
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Post by Deleted on Oct 28, 2014 18:25:18 GMT
Another Internet urban myth. Trying to tout the inefficiency of socialized medicine I'm sure. Lol. Why do people believe this stuff? We don't use the term socialised medicine and Pharmacists here are not employed by the National Health Service (NHS) unless they work in a hospital. In fact our largest chain of pharmacies is now owned, or soon will be owned, by Walgreens! Lol I know, 'm just saying I recognize this type if email forward. The point they are trying to make never makes sense. They always miss the mark by miles. Just a typical email forward bullcrap. 
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